NineLife United Kingdom Avis 

Would definitely buy from NineLife again, the ordering process on the website was nice and straightforward.
Communication re delivery was good and my goods arrived well packaged.

Not at all happy with this company. I ordered and paid for a jar of Gentleman's Relish. They came back confirming that they could no longer supply it. The alternative they sent me was a cheap, low quality French alternative.
What is particularly irritating is that they continue to advertise Gentleman's Relish despite knowing it is no longer avaiable. Sharp practice.

11th June repayment finally received but I think this was only because I updated the review title to :- ' Is this a scam company? on 8th June' Initially my updated review was queried and I was asked for more details. When those details were supplied I received an apology for the late repayment and a promise to sort it out which has now been done.
Perhaps my experience was a one off but I won't use this company again.
The promised refund for goods not supplied has not been paid. (update 8th June)
On 29th May I requested a refund and have an email promising repayment in 3 to 5 working days. I have not received that refund. This company has a reasonable Trust Pilot rating. Is that rating reliable? My experience to date says no.
Update 27th May order still not arrived despite email on 13th May promising latest despatch date of 23rd May. I have not had any emails from this supplier since 13th May to let me know what is happening.
I placed and paid for an order on Ninelife.uk 2 weeks ago. Apart from an automated order acknowledgement I have heard nothing since. Latest expected delivery was yesterday. I ordered with this web site after checking them on trust pilot was not expecting not to receive a follow up email confirming a delivery date

The fact that you had patum peperium in stock when all other supliers had run out. It arrived in the UK within a couple of weeks of ordering.

Excellent products, mine arrived well packaged and on time.
Thank you

Simple order process and delivery even if it had to come from the US

Specialist product with limited availability found here with NineLife. Easy ordering and good communication. Delivery via US expedited accurately at modest extra cost.

Clear delivery time frame given even before order is placed.
Good communication with receipt of order and order processing.
Tracking link provided which helped track exact location of product at each stage.
Only slight negative was that packaging was ripped slightly but that may have been due to customs inspection than company itself.

Very efficient order & delivery service.

Kept updated, speedy delivery

My item was easy to order & was delivered very quickly

I ordered a bag of arugula powder for £50 and its 100% not arugula.
It's got no peppery taste at all, that's how I know.
£50 for some grass powder 👍🏻
I also expected it to come from the UK because of their name, it's not from the UK at all.
Don't waste your time or money.

Good quality

The only negative about this company is that it is the US. That makes it a problem due to the changes insitituted by the new government that causes a lengthy delivery time as well as shipping costs. Similar to China, another place I think long and hard about ordering from.

I love that I could track my order by a click of a link that was sent.

Went to purchase a pelvic support belt for 107 pounds and they want 7 pounds postage on top.
Jog on that's a rip off it should be free for pain relief products at over 100 pounds. Definitely not British company it's probably China so no thanks and I'm glad I checked trustpilot first.