NineLife United Kingdom Avis 

1 939
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My order was handled quickly and efficiently, and the products were dispatched promptly. I’m very happy with the goods and pleased with the service throughout. I would happily order again.

Noté 4 sur 5 étoiles

Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. The company apparently specialised in sourcing things difficult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Voir plus


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(1 939)

178 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Service

My order was handled quickly and efficiently, and the products were dispatched promptly. I’m very happy with the goods and pleased with the service throughout. I would happily order again.

28 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

I tried to cancel order straight away…

I tried to cancel order straight away and get money back they saying I can't do that I can still keep order and have 10%off order or 30%off next order I don't want these I want my money back stay away from company looks like I have to go to bank and get them to sort out they don't just don't want give my money back

18 octobre 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Tina,

Thank you for the valuable feedback

We sincerely apologize for the inconvenience caused.

We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards
NineLife

Noté 1 sur 5 étoiles

2 orders for different shower chairs, both took many weeks.

I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on and on - tracking always saying coming soon or similar - referring to the 1st rectangular stool. This Monday it arrived by Royal Mail. With a tracking ID that took me to RM. Very next day the second one arrived coming via I think DHL. They both quoted the same order number - GB-NL#H9E503179059. I couldn’t be bothered enquiring how 2 different orders could have the same order number. I have found the whole experience a nightmare and will never order anything coming via ninelife.

6 octobre 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Phil,

We apologize for the inconvenience caused. We understand that you are unhappy with the service provided and assure you that corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Noté 5 sur 5 étoiles

Highly recommended Nine Life

Highly recommended Nine Life
I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.

21 août 2026
Avis spontané
Noté 4 sur 5 étoiles

I ordered 2000 supossetries molds

I ordered 2000 supossetries molds , they where sent with evri

However it's now resolved with a replacement so thanks

1 septembre 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Andy,

We apologize for the inconvenience. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Noté 1 sur 5 étoiles

Took my money and i waited for update…

Took my money and i waited for update on shipping -no reply so i emailed and they said that my order couldnt be shipped due to a problem. If i didnt email i would not have had any updates. Reuqested a refund, nothing through, called and no one answers the phone!

26 août 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Kay,

We apologise for the delay in your refund. It has now been processed, and we appreciate your understanding.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence.

We hope you will give us another chance in the near future.

Regards
NineLife

Noté 5 sur 5 étoiles

Fantastic product my wife bought it for…

Fantastic product my wife bought it for herself and wow no more pain when making love for her so great for both of us highly recommend Nourish Sea Buckthorn Gummies, Feminine Balance Supplement with Sea Buckthorn Oil and Omega-7 for Hydration & Wellness, 90 Gummies by NineLife Linda my wife and me thank you, worth the money

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

so this is my second review

so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same place however much much quicker. I see it only right to review again on this experience. Please next time i order same exclent service. Well done this time round this is how online orderding should be done.

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Kept informed from start to finish.

I was kept informed of the international tracking of my delivery from time of packaging to sending and when it arrived at the international hub. Very reassuring. Most importantly the package arrived in immaculate condition.

Thank you.
United Kingdom Customer

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Buying from Ninelife

Can only comment on the ordering and delivery service. I was kept informed of the status of my order throughout. The product arrived safely and in good time considering its from the USA. Have started using the product resM only three days ago. Time will tell.

15 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Returns very expensive

Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. The company apparently specialised in sourcing things difficult to find in the uk which I did not realise. Returning it was slightly problematic as it has to be shipped back to the US by parcel force as was a bulky long item. Make sure you really want the item!. I have been promised a full refund and some of the postage returned. Customer Services were very communicative.

24 août 2026
Avis spontané
Logo de NineLife United Kingdom

Réponse de NineLife United Kingdom

Hi Karen,

We sincerely regret the inconvenience caused and appreciate your feedback. While we strive to ensure a smooth purchasing experience, we understand your concerns regarding the return process.

Please be rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Regards
NineLife

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