I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Voir plus
L'entreprise a répondu
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I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Voir plus
L'entreprise a répondu
My order was handled quickly and efficiently, and the products were dispatched promptly. I’m very happy with the goods and pleased with the service throughout. I would happily order again.
Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. The company apparently specialised in sourcing things difficult... Voir plus
L'entreprise a répondu
Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I liked the fact that they packaged up hard to obtain bulk yeast into smaller units, which is perfect for home winemakers
Shipping was tracked with info emailed to me and the product is exactly what I ordered.
Thank you. ;)
Have ordered items from Nine life UK on several occasions and found them to be very efficient. Items delivered on time. Would highly recommend. Thank you Ninelife.
My first bracelet unfortunately broke, but was replaced without hesitation and am very pleased with the quality and customer service
Update - I did receive a refund but it took well over a month and me sending over 8 emails. Communicating with Kara was incredibly frustrating - she repeatedly ignored my questions and just kept saying she would give me a 120% voucher and eventually a refund. As stated the refund did finally happen (after I threatened to open a dispute with Amex) but the 120% voucher has mysteriously failed to arrive in my inbox…
I ordered some probiotics and got an email saying they were out of stock and I would be receiving a refund. I didn’t check on the refund. Nearly a month later I had an email basically saying ‘oh we kept your money but now the product is in stock. Long story short they offered me a 20% discount because I was annoyed they had kept my money. Then when I accepted this they changed their mind and said I’d be getting a refund! No idea if I’m going to receive it so will open a dispute with my credit card company in a few days. Kara was the customer service agent and she was appalling.

Réponse de NineLife United Kingdom
Avoid. I bought a Carex day light for over £350. After only two uses the product burned (smoke coming out of the screen). I reported the issue immediately and this company refuses to issue a refund. Waste of money, time and rubbish and dangerous products that can cause fire hazard. Seller not to be trusted.

Réponse de NineLife United Kingdom
Avoid like plague.! I have placed an order and 9 days they finally dispatched immediately after contacting them to ask for a refund. Surprise order was dispatched from America. 2 weeks on still waiting... !

Réponse de NineLife United Kingdom
Took two months to arrive, poor communication, poor product when it arrived. Avoid!

Réponse de NineLife United Kingdom
Do not order
1. Long delivery times
2. Very unclear on items included in bundles.
Not based in the UK overseas and complete rip off

Réponse de NineLife United Kingdom
Good communication and the device purchased has done wonders for my partners aches and pains - he keepz commenting on how much better he feels which is amazing!!
The products ordered claimed to be medical grade, which they clearly were not. The site implied the goods came from the UK - the packaging was all in Chinese and the package was posted in the US.
The items, which are certainly not as advertised, cost me £63.77 for some plastic bags and 3 velcro strips and took over 6 weeks to arrive. I will be reporting them to Trading Standards as this is false representation.

Réponse de NineLife United Kingdom
Would be nice if alternative delivery times scales are available.
I ordered some medication which i needed over a week ago and only had a confirmation email to say its being processed the day after I ordered it but nothing at all since then .I clicked on the link and it said it was an unsafe site and i also emailed them but no reply .

Réponse de NineLife United Kingdom
Considering I was ordering to the uk, the delivery was quick and and product is great - thank you!
There were a couple of issues which the company sorted out, and the staff were helpful in doing so
A very informative website. Easy to select your product along with solid scientific information.
I am delighted to find a company like Ninelife who can supply products in which I am interested at a competitive price and reasonably quickly!
I will not hesitate to recommend them and the excellent service that they provide, and will be using them again in the future.
Totally flavourless, was looking for something like this as my daughter would bot take prescribed iron medicine because of its taste.
This came on time, great service.
Would recommend.
These socks are amazing. Delivery was swift & packaging great. It would be lovely to have alternative colours although this is a big second to being able to buy socks to designed to help diabetics. Thank you
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