This is such a failed system and has no morals of anything. Complete structure built on fake news, fake information and lies. Its bren more than 1 month the package is not being picked up after approv... Voir plus
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I don't think these people deserve even a single star. It's been more than 10 days since I raised a return request, and nothing has been resolved yet. They keep making false promises that the pick... Voir plus
Pathetic shopping experience not once twice but thrice.. it’s high time learning to not to shop from other shopping platforms but Nykaa fashion .. what they have earned is a bad name for themselves... Voir plus
It's been 2 weeks since I requested return for a product I ordered from Nykaa, and the delivery person is yet to collect it. They use Delhivery as their logistics partner which is the worst logistic... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Online Shopping Boutique for Clothes & Accessories - Shop for chic designer creations like coats, crop tops, dresses, gowns, tops, kurtis, lehengas, shawls, sarees & more at Nykaa Design Studio. Click here to explore the entire collection of the l...
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Mauvais
49 avis
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Worst experience ever
Worst experience ever - Never trust Nykaa again
I ordered a gift for my brother’s birthday, trusting Nykaa completely. But they delayed my order by 3 days, and I couldn’t give him the gift on time.
Their customer support is useless — no help, no proper update, just fake promises.
I’m extremely disappointed. This experience has completely broken my trust.
If you value your time and money, please don’t buy from Nykaa.
Worst service, worst operations, and zero responsibility.
27 octobre 2025
Avis spontané
Worst Service by Nykaa and Palmonas
I recently purchased several Palmonas products through Nykaa, and once again, I received the wrong item. I immediately initiated a replacement request. However, despite the product being picked up, I was delivered the same incorrect item.
For the past 10 days, I've been trying to return the wrong product by submitting a return request, but every day I receive the same response from the courier partner stating that the product cannot be picked up. When I contact customer care, I’m repeatedly asked to provide the same details, including the delivery person’s contact information, without any resolution.
This level of service is extremely frustrating, and there seems to be a complete lack of accountability. I'm at a loss for how to proceed with this situation.
22 juillet 2025
Avis spontané
Worst customer service/ delivery
I ordered 14 pajama sets and they delivered only 10. I paid via the app which was a mistake on my part. Worst customer care. Horrible delivery service. NEVER USE NYKAA FASHION! Someone deliberately stole the most expensive 4 pajamas of the 14. I received all the cheap ones. The customer care is refusing to return my money for the 4 sets. Emailing them is a waste of time. They don’t read the emails and simply copy paste and send the same response again and again
24 juin 2025
Avis spontané
Worst returns process
It's been 2 weeks since I requested return for a product I ordered from Nykaa, and the delivery person is yet to collect it. They use Delhivery as their logistics partner which is the worst logistics company in the world. I have finally raised a consumer forum complaint against Nykaa.
Go for Myntra, avoid Nykaa at all costs. It's worse than Amazon.
19 mars 2025
Avis spontané
Worse customer support & even worst…
Worse customer support & even worst delivery services. Orders are always delayed. Returns are a nightmare. All calls made by their third party delivery services are SPAM - hence inaccessible if your device is decent. When feedback given, the customer support only provides sympathy & false assurances but no real-time action is actually taken. Delivery agents are incompetent & unprofessional. PS: Order only if you're unemployed & full-time available as they have no regard for timelines.
13 mai 2024
Avis spontané
Shortfall in quantity delivered. No resolution
ordered 3 bags , received 1. Received a confirmation though that all 3 bags are delivered. Informed customer service, they promise resolution/ revert within 48-72 hrs. Over 72 hours later no revert. this is repeatedly breaking commitments made.
Never use this company.
6 avril 2024
Avis spontané
User-friendly Beauty cosmetics online…
User-friendly Beauty cosmetics online shopping centre
21 février 2024
Avis spontané
Very old stocked products
They shipped very old stocked product.
No return or replacement
Worst policy, never buy again from them
4 septembre 2023
Avis spontané
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