Superb customer service for a superb product. Darren helped me find the right insole solution, and gave me additional advice that I hadn’t thought to ask about. The Orthosole insoles I bought 5 years... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought these for several years now and they always give good support and don’t ‘crush’ down after time. I have to wear them following a hip op. Which left me one leg shorter than the other, these he... Voir plus
L'entreprise a répondu
Being a fibromyalgia suffer, especially in my feet, I find it difficult to find truly comfortable footwear, but flip flops are especially difficult! I’ve finally found the perfect pair for m... Voir plus
L'entreprise a répondu
The company is helpful, prompt and very responsive. The product is great. I am in my 60s and increasingly unable to walk as a result of a 40 year-old injury. I had exhausted physio and orthopaedic app... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
OrthoSole insoles provide the perfect fit, just for you. Learn more about our patented insoles and buy from our great range of customisable products online.
Coordonnées de contact
CM2, Chelmsford, Royaume-Uni
- 01245330425
- info@orthosole.com
- orthosole.com
4,6
Excellent
94 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de OrthoSole
Thank you for your 5-star review! We are happy to hear that you found our products so good that you bought more pairs. 😁
Everything went good
15 décembre 2025
Réponse de OrthoSole
Thank you for your review! We are glad to hear that everything has went good with our products. 😁
WOWSER
I Was given these by the Company Occupation health Centre at my medical and said in passing about my feet. I have a mild case of Plantar fasciitis, wow what a revelation. So good I went and got some of my own. Well worth the investment.
17 novembre 2025
Réponse de OrthoSole
Thank you for your five-star review! We are glad to hear that our insoles have been able to help you with your plantar fasciitis. We are also happy to know that you consider them to be well worth the investment. 😁
Great product which has made a HUGE…
Great product which has made a HUGE positive impact on my plantar faciitis
5 novembre 2025
Réponse de OrthoSole
Thank you for your five-star review! We are thrilled to hear that they have hugely and positively helped you with your plantar fasciitis and that you consider that to be a great product. 😁
Quick delivery, great product
14 octobre 2025
Réponse de OrthoSole
Thank you a five-star review! We're thrilled to hear you think they are great products and that you had no problems with the delivery courier used.😁
Réponse de OrthoSole
Thank you a five-star review! We're thrilled to hear that you found our insoles comfortable. It's wonderful to know that they suit you better than Schol. 😁
It took 2weeks to receive the item so…
It took 2weeks to receive the item so very poor after paying over £5 delivery
3 octobre 2025
Réponse de OrthoSole
Thank you for sharing this information; we will pass it along to our orders team. Unfortunately, we do not handle our own delivery service and rely on companies like Royal Mail and DPD for shipping. Once the order is handed over, it is beyond our control. We highly recommend DPD, as they provide a fully tracked service, allowing us to monitor the parcel's whereabouts, but this is more expensive. We're sorry to hear about your experience with these couriers, but we're pleased that your products have arrived. We hope that the items you received meet your expectations. 🙂
Excellent customer service
Simone in customer service helped me find a stockist that had the product (not currently in stock) that I was urgently looking for.
Excellent service! Highly recommended.
13 octobre 2025
Avis spontané
Réponse de OrthoSole
Thank you for your review! We are glad to hear that our customer service team were able to help you, get the product you wanted. It makes us happy to know that you received excellent service from our staff and that you would highly recommend us. 😁
Help one issue but create another 😔
While the inner soles help my Morton’s Neuroma they create a sore left glute so I swap one issue with another 😔
11 septembre 2025
Réponse de OrthoSole
Thank you for your review. We are happy to hear that our products were able to help you with your Morton's Neuroma. We are sorry to hear that you believe it may have caused you a sore glute. We have never heard of this issue before, but we will send this information to our product development team. If the problem consists we would recommend you speak to a health care professional.😁
I knew what I wanted as I had then…
I knew what I wanted as I had then before from Amazon. Looked this time and couldn’t get them so my doctor found you web site and then I ordered them. It was quick and easy and came quite quickly. When I then put them in my shoes it was heaven as I really had worn the others out. Love them and they really do support my feet. Until my next purchase.
11 septembre 2025
Réponse de OrthoSole
We are excited to hear your are a recurring customer and we are very glad to hear you were able to find us. Its nice to know that from ordering our website to delivering to your fount door is quick and easy and that you would describe them as heaven. Thank you for taking the time to leave us a review, and we are thrilled to know there will be a next purchase . 😁
Best orthotics ever
Best orthotics ever
Fit well customizable for comfort. Robust fit in shoe feels great big reccomend
11 septembre 2025
Réponse de OrthoSole
We are glad to hear that you believe our insoles are the best orthotics ever! It makes us happy to know that they were a good and our customisability made they comfortable. Thank you for your review, and we are excited to hear you would recommend us to others. 😁
They are very good ,my foot is not in…
They are very good ,my foot is not in pain when I use them
1 septembre 2025
Réponse de OrthoSole
Thank you for your 5 star review! We’re thrilled to hear that our insoles have helped your feet, which have been in pain. We are glad to know that our products have helped your feet get rid of this pain .😁
I’ve e been in pain and these have…
I’ve e been in pain and these have helped with my recovery. I remembered the brand from Ronnie talking about his injury experiences on TalkSport all those years ago. Service and delivery were quick, product is great.
6 août 2025
Réponse de OrthoSole
Thank you for your 5 star review! We’re thrilled to hear that our insoles have contributed to your recovery. Indeed, Ronnie Irani designed these insoles specifically for individuals who have experienced injuries and require additional support. We’re also pleased to know that our service and delivery were prompt.😁
Orthosole
Orthosole
There was an issue with delivery and receiving the initial product however Simone sorted everything out.
The product is excellent and certainly has helped with my Achilles and hamstrings issue.
30 juillet 2025
Réponse de OrthoSole
Thank you for your five-star review! We’re delighted to hear that your products have arrived and that Simone from our customer service team was able to assist you effectively. It’s wonderful to know that our product has been excellent for you, particularly in addressing your Achilles and hamstring issues. 😁
Excellent trainers. The website was very easy to navigate.
The website was very easy to navigate.
It was delivered promptly and well packed.
30 juin 2025
Réponse de OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our website easy to navigate. We appreciate you taking the time to leave us a review. 😁
I couldn't walk without orthosoles in…
I couldn't walk without orthosoles in my shoes! They give me so much lift and shock absorbing that my feet, knees and hips feel no pain. I love the fact that they are adjustable.
24 juin 2025
Réponse de OrthoSole
Thank you a five-star review! We're thrilled to hear that you found our insoles helpful in relieving feet, knee and hip pain. It's wonderful to know that you love the adjustability of our products. 😁
High arch protection. My second pair of these narrow…
My second pair of these narrow orthosole inserts. Lightweight and perfect fit for my dance shoes.
Efficient order and delivery service too.
15 mai 2025
Réponse de OrthoSole
Thank you for choosing OrthoSole. We appreciate you taking the time to share your review. We're thrilled to hear that our insoles are a perfect fit for your dance shoes. It's also fantastic to know that you found ordering and delivery to be efficient. 😁
Arrived on time
Arrived on time, This is the 2 pair of insoles I have bought they work great 👍
1 mai 2025
Réponse de OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our insoles work great and that you are a frequent customer. We appreciate you taking the time to leave us a review. 😁
These are very good insoles
28 avril 2025
Réponse de OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our insoles to be very good. We appreciate you taking the time to leave us a review. 😁
So pleased with these!
Feels like my feet are being massaged with every step. They were very sore but are now very soothed!
8 avril 2025
Réponse de OrthoSole
Thank you for your 5 star review! We are glad to hear that you are pleased with our products and that they have helped sooth your feet. We appreciate you taking the time to leave us a review. 😁
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.