Superb customer service for a superb product. Darren helped me find the right insole solution, and gave me additional advice that I hadn’t thought to ask about. The Orthosole insoles I bought 5 years... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought these for several years now and they always give good support and don’t ‘crush’ down after time. I have to wear them following a hip op. Which left me one leg shorter than the other, these he... Voir plus
L'entreprise a répondu
Being a fibromyalgia suffer, especially in my feet, I find it difficult to find truly comfortable footwear, but flip flops are especially difficult! I’ve finally found the perfect pair for m... Voir plus
L'entreprise a répondu
The company is helpful, prompt and very responsive. The product is great. I am in my 60s and increasingly unable to walk as a result of a 40 year-old injury. I had exhausted physio and orthopaedic app... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
OrthoSole insoles provide the perfect fit, just for you. Learn more about our patented insoles and buy from our great range of customisable products online.
Coordonnées de contact
CM2, Chelmsford, Royaume-Uni
- 01245330425
- info@orthosole.com
- orthosole.com
4,7
Excellent
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Much more comfortable
I immediately noticed that my balance was corrected and the feeling in my feet was more comfortable.
4 mars 2024
Réponse de OrthoSole
We are pleased to learn that our insoles have improved your balance and made your feet feel more comfortable. Your positive feedback is greatly appreciated. 😁
The insole is too big for my shoe
14 février 2024
Réponse de OrthoSole
We appreciate your feedback regarding our insoles, and we're sorry to hear they don't fit the shoes you purchased them for. We hope they will be a good fit for your other pairs of shoes. 😀
I really didn't know I needed these…
I really didn't know I needed these insoles until I got them. All this time I was walking about not knowing that life could have been easier. They're soft and comftable and real simple to use. They have helped me in day to day life and im honestly going to need some for all of my shoes. They even fit into slippers. Couldn't ask for anything else. I will be recommending this product to everybody and all.
1 mars 2024
Avis spontané
Réponse de OrthoSole
We appreciate your 5-star review and are thrilled that you found our insoles to be soft and comfortable. It's wonderful to hear that you also found them user-friendly and that they are making a difference in your daily life. Thank you for your feedback; we are delighted to know that you can use them in all your shoes, even your slippers. 😁
Nothing better
The souls are super comfortable and have helped in many ways from comfort to helping me with exercise with my broken shoes I can’t feel a difference from their broken state now to when I first got them thanks to these insouls
9 février 2024
Avis spontané
Réponse de OrthoSole
We are delighted to hear that you find our insoles comfortable, especially during exercise. It brings us joy to know that you believe nothing is better. 😁
Very, really, rather, exceptionally, bad.
Having ordered two of what appears to be a promising product for me (recommended to me from actual users)...
... Initially, I was emailed by them to apologise as they didn't dispatch via my selected delivery option, and used the cheaper slower option instead stating they would refund me the difference...
... well that isn't great, but mistakes happen...
... Then an empty bit of cardboard turned up. Folded neatly up, with my tracking number on it. Not sealed. Never sealed (paper intact over the sealing strip). No hint of product included, let alone two..
Just saying, it takes a special kind of company to post an empty folded unsealed square of cardboard and charge you £80 for it
16 février 2024
Avis spontané
Réponse de OrthoSole
We are grateful for bringing this matter to our attention. As per our orders team, it seems that the issue has been resolved. We regret any inconvenience you experienced, as it is not typical of our usual high standards. Rest assured, this incident does not align with our business values. We trust that our customer service upheld our standards and offered you the support required in this situation. 😁
These are the best insoles.
13 novembre 2023
Réponse de OrthoSole
We are incredibly grateful for your 5-star review and thrilled to know that our insoles are the best. Thank you for taking the time to share your feedback with us. 😁
10/10 amazing product
I got these innersoles for my 12yr old son (he was experiencing ankle pain) but within one week they have cleared that up and have helped him return to sport
Great product (especially for the price) that I would recommend to everyone
25 novembre 2023
Avis spontané
Réponse de OrthoSole
We are delighted to receive your review and happy to hear that our insoles have aided in relieving your son's ankle pain. It brings us great joy to know that our product has helped him return to his favourite sport. Your recommendation is highly appreciated, and we are grateful for your valuable feedback. Thank you! 😁
Well done on design
Really nice product and well designed with the 3 variable inserts. Very comfortable and thus far been very beneficial
1 novembre 2023
Réponse de OrthoSole
We're thrilled to hear that you find our product both comfortable and appealing. It's wonderful to know that you appreciate the customizable pieces in our insoles design. We're delighted to hear that they have been beneficial to you so far. Thank you for taking the time to share your review with us.😁
They really help
These have made a huge difference to plantar fasciitis issues as well as hip and back pain. Worth it!
30 octobre 2023
Réponse de OrthoSole
We appreciate your feedback and are thrilled to know that our insoles have successfully aided you with your Plantar Fasciitis, along with back and hip discomfort. Thank you for choosing OrthoSole! 😁
I have used these insoles for years…
I have used these insoles for years now. They definitely help with my plantar fasciitis. I wouldn’t consider changing to another brand. Why change something that works?? Yes I feel they are a bit pricey but you can’t really put a price on being able to walk about without pain can you? Definitely recommended
18 octobre 2023
Réponse de OrthoSole
Thank you for your review! We're glad to hear that our product is helping you with your plantar fasciitis, and that you would recommend it to others. We appreciate your feedback on the price point as well. All feedback is valuable to us. 😁
Much easier to buy online because I knew exactly what I wanted
I bought my previous pair of Orthosoles in a hiking centre a few years ago and they are in use everyday. Its easier to buy online when I know exactly what I want
9 octobre 2023
Réponse de OrthoSole
We're thrilled to hear that you're using your OrthoSole insoles on a daily basis! It's great to know that you find the online purchasing process easy. 😁
Réponse de OrthoSole
Thank you for your four-star review! We are pleased to hear that you were satisfied with the delivery of our products and found them to work well so far. 😁
Brilliant product and very knowledgeable staff
I spoke to a young girl who talked me through how to use the insoles to my advantage she was very knowledgeable and very kind unfortunately I cannot remember her name.but she certainly knew all about the product and how they should be used.
19 septembre 2023
Réponse de OrthoSole
We're thrilled to hear that your experience with our customer service was pleasant and that our representatives were helpful, knowledgeable, and kind. Thank you for your review; it truly means a lot to us. 😁
Quick delivery and good figment
31 août 2023
Réponse de OrthoSole
Thank you for your five-star review! We are pleased to hear that you were satisfied with the delivery of our products and found them to be prompt. 😁
Delivered on time and the product has…
Delivered on time and the product has good adaptability, very comfortable to run in.
13 août 2023
Réponse de OrthoSole
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you find our products comfortable, especially during running. We are also glad to know that you appreciate the adaptability of our products. 😁
Excellent product and service!!
The sliders that I have got are really comfortable and an excellent product, which was helped by the team at OrthoSole who are really friendly and helpful.
1 août 2023
Avis spontané
Réponse de OrthoSole
Thank you for your kind words regarding our customer service. We're thrilled to hear that you find our product comfortable and enjoyable to use. Your feedback means a lot to us and is greatly appreciated. 😁
Orthosoles have enabled me to walk again!
The company is helpful, prompt and very responsive. The product is great. I am in my 60s and increasingly unable to walk as a result of a 40 year-old injury. I had exhausted physio and orthopaedic approaches. Then a podiatrist recommended Orthosoles. Within two days of receiving my first Orthosoles I was able to walk the dog again for five miles pain free. I now use different orthosoles for different footwear. Life changing for me really (and for the dog)!
21 août 2023
Réponse de OrthoSole
Thank you for sharing your positive feedback about our customer service. We are thrilled that our product has made it possible for you to walk longer distances without experiencing pain. Knowing that our products are improving your daily walks brings us great joy. Additionally, we're excited for you and your furry friend as you embark on adventures together! 😁🐶
Speed of delivery was excellent and…
Speed of delivery was excellent and range of different heel and arch supports to suit individual requirements was carefully recommended. I am now walking better and in less pain.
16 août 2023
Avis spontané
Réponse de OrthoSole
Thank you for your positive review! We're thrilled to hear that our range of heel and arch supports has been helpful in reducing your walking pain. Your feedback means a lot to us. 😁
Very helpful customer service
Very helpful customer service. Good quality product. Very comfortable. Too early to know if it helps with my walking
5 août 2023
Réponse de OrthoSole
Thank you for the kind review! We are thrilled to hear that you are pleased with our customer service and products. We greatly appreciate your feedback. 😁
Thank you! Excellent quality and supreme comfort!
Being a fibromyalgia suffer, especially in my feet, I find it difficult to find truly comfortable footwear, but flip flops are especially difficult!
I’ve finally found the perfect pair for my needs.
The inserts enable you to alter the the height and feel of the sole, allowing you to get the right support and comfort suited to you. Made for people with flat feet, the various inserts mean you can swop them around until you find the most comfortable fit.
The shoes are really well made, sturdy and most importantly, really comfortable.
There’s different styles so I’m able to find a pair that suit me.
8 août 2023
Avis spontané
Réponse de OrthoSole
We're thrilled to hear that our sandals have brought you comfort and joy. Your satisfaction with our product is a delight to us, and we're especially pleased that you find them a sturdy, well made and comfortable. Thank you for taking the time to share your positive review! 😁
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.