Pay Per Week Avis 

696
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Am given this a two star as when I had the agent round he was so helpful and even showed me the catalogue. But the order I have still hasn't arrived even though I made a payment nearly a month ago. L... Voir plus

Noté 5 sur 5 étoiles

Choosing my product was very easy and efficient, even when I had to change the order due to floorboards. Having the carpet down was quick and very efficient and neat. Price is a good amount pe... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Love this concept for when things are a bit tight, the only thing is i had to wait a number of weeks for my carpet… besides that i am very happy! The fitters were lovely i had my stairs carpet done….... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moquette
  2. aussi dans
  3. Fournisseur de meubles encastrés
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

696 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 52 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(696)

106 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jack

Jack came to measure my living room and passage, very informative and made me feel extremely comfortable. Would highly recommend!

8 avril 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello Nicola, thank you for taking the time to leave such kind feedback.

We're so pleased that you're happy with the overall service that you recieved from our agent Jack.

Thank you again for the recommendation.

Noté 5 sur 5 étoiles

Today I messaged the phone number for…

Today I messaged the phone number for the sales person arranged to come see me as missed first visit and she was at my door within half hour, we spoke about prices first and showed me pictures of each individual sofa, giving me info on each one she answered all my questions I'm depth and was very patient with me, we then measured my front room giving all my info as we went along, her name is Louise and I cannot fault her once for doing an amazing job and not rushing or trying to make us buy straight away. Very nice lady, well spoken and very very polite

2 avril 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello Vikki, thank you for your kind review.

We're so pleased that Louise was able to provide you with such a positive service and could help you find the right sofa for you and your home.

Thank you for choosing Pay Per Week!

Noté 5 sur 5 étoiles

Excellent service provided

Excellent service provided. Process was thoroughly explained by your lovely agent Louise.

27 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello, thank you for taking the time to leave such kind feedback.

We're so pleased that you're happy with the overall service that you recieved from our agent Louise.

Thank you again for the recommendation.

Noté 5 sur 5 étoiles

You should give this man a raise👍 joey…

You should give this man a raise👍 joey was very professional and very friendly explained everything perfectly and made us feel at ease, would 100% recommend to friends and family. Thankyou

24 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello Wendy, thank you for your kind review.

We're so pleased that our agent Joey was able to provide you with such a great service.

Thank you for choosing Pay Per Week!

Noté 5 sur 5 étoiles

It was fantastic they were kind…

It was fantastic they were kind considerate an was able to help me floor my home wen I thought I could never afford to do it it was easy simple so pleased 😀 with everything

20 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Toni, thank you for sharing your experience!

Its great to hear that we managed meet your expectations and provide you with such a fantastic service.

Noté 1 sur 5 étoiles

Absolute shocking company we purchased…

Absolute shocking company we purchased Lino for our kitchen- as the fitters left we noticed a scratch on the entrance to the kitchen and a lump where some debris was underneath the Lino causing it to look like a bump causing a tiny hole. I'd contacted pay per week and my call was taken by a lady who rude blunt and quick to get me off the phone! I found the call centre staff very rude impatient and sarcastic! I made the call as the fitters drove off! After a week or so a lady came out to inspect it.. took pictures she agreed she would be unhappy about the lino aswell -
If I may point out the lady who dealt with us choosing the lino and later coming back out to inspect the scratch she was a really nice lovely lady! A pleasure to have in our home! She was called Louise.

Few weeks went by and I was contacted by a manager apparently . Her tone and attitude was just as bad as those who worked at the call centre.. very abrupt rude and not sympathetic at all she sounded like she had great pleasure telling me it's a case of "
the fitters said they didn't do it so you must of??? So the fitters are offering to come take it up and put a new lino down but it's going to cost ME £95 to fit it!!!! 😡
We are Absolutely furious!we are not adding £95 to a bill that the fitters were responisble for!
Of course the lads are going to say they didn't do it but we didn't either we are certainly not responsible for the fitters laying flooring over bits of debris causing a bump and tiny hole either! I'm going to continue payments however I will be taken this to trading standards and ombudsman as we are not happy we are stuck with a lino scratched damaged and trying to blame us and get me to pay £95 for a new one? If the fitters wernt responsible for the damage why offer to come a lay a new one... but charge us!!

I'm leaving a negative review really really unhappy with this outcome - pay weekly are so much better and affordable way of getting carpets and Lino's however don't trust this firm! Do your research and choose a different firm - absolutely shocking and terrible rude call centre staff 👍🏼😡

21 janvier 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello, sadly I am unable to locate an account with the name provided. I have sent you a request for more information, but in the meantime if you would like to contact me directly you can do so at rebeccagreen@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Lovely and very straight forward would…

Lovely and very straight forward would recommend this company x

6 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Sophie, thank you so much for taking the time to leave us a 5 star review!

We're so pleased that your experience with us met your expectations.

Thank you so much for the recommendation.

Noté 1 sur 5 étoiles

I would never use pay per week again.

I would never use pay per week again.
They harrass you from the minute your payment bounces, send threatening text messagea and even call from different numbers/places. Im goimg through a very stressful time in refuge atm with my children and a 40 pound payment right now is little of my worries, i will pay for it but when funds arnt low. I wish i never even used this company.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

My agent was mick he's been to us twice now he's very polite and professional we will definitely be using again

10 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Natalie, thank you so much for taking the time to leave us a 5 star review!

We're so pleased that your experience with us met your expectations.

Thank you so much for the recommendation.

Noté 5 sur 5 étoiles

Louise the sales Rep was lovely

Louise the sales Rep was lovely, explained everything well and really helpful.

5 mars 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Catherine, thank you so much for taking the time to leave us a 5 star review!

We're so pleased that your experience with us met your expectations.

Thank you so much for the recommendation.

Noté 1 sur 5 étoiles

Do not order from these people they…

Do not order from these people they tell you what you want to hear to get your deposit so they know they can keep it and not give you a full refund!

The agent came out gave me all the spiel about being a gold customer so I will only have to pay payments for two weeks and can get a delivery date. This I have evidence of and a witness.

I have tried for over a week to contact a mob number and the office and finally got a reply today saying that she is sorry I was told that it’s not true and I have to pay a substantial amount more off the sofa to get a delivery date! I was never told the full price of the sofa nor was I given documentation of the full cost! They’re saying they can give me a refund but not a full one! In my opinion this is how these make a lot of their money by praying on people vulnerabilities of low or fair credit and when people people find out this about delivery they keep some of the money and get it for nothing! I am not getting the financial ombudsman involved! Stay clear of these!

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Mick was so easy to deal with

Mick was so easy to deal with, a gentleman who was and very professional, explained everything to me and put my mind at ease, extremely knowledgeable on the sofa that I've now purchased.. Brilliant thank you kindly Mick.

25 février 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Raymond, thank you so much for your kind review.

We're so pleased to hear that you're happy with the service that you recieved from us here at Pay Per Week.

Thank you so much for the recommendation!

Noté 5 sur 5 étoiles

Thanks for reinstating appreicate it

Would like to thank pay per week for reinstating my account. My previous review was written in a dark time as my mental health was bad. Fully appreciate the help and support, apologies regarding the previous review i was just in a bad place. And looking forward to having my new flooring fitted and thank you again

25 février 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Rupert, thank you so much for your kind review.

We're so pleased to hear that you're happy with the service that you recieved from us here at Pay Per Week.

Thank you so much for the recommendation!

Noté 5 sur 5 étoiles

Had a consultation today with Mike and…

Had a consultation today with Mike and he was super friendly. I’m an older woman and do struggle to understand everything and he explained it all so well and I now can’t wait for my vinyl fitting! Thank you Mike, we will see you again soon I’m sure!

20 février 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Chloe, thank you so much for your kind review.

We're so pleased to hear that you're happy with the service that you recieved from us here at Pay Per Week.

Thank you so much for the recommendation!

Noté 5 sur 5 étoiles

Used this company for four years now…

Used this company for four years now had living room, hall and stairs now my bedroom very good from start to finish mick came showed us samples showed us the payments so nothing hidden very happy with service

20 novembre 2025
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Mrs Taylor, thank you so much for your kind review.

We're so pleased to hear that you're happy with the service that you recieved from us here at Pay Per Week.

Thank you so much for the recommendation!

Noté 5 sur 5 étoiles

Amazing

Very easy .. had a little issues with measurements but phone up and the gentleman I spoke to Scott was amazing helped me all the way couldn’t be happier kept me informed with any updates and was happy to answer all my questions and get things sorted

18 février 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Amy, thank you so much for your kind review.

We're so pleased to hear that you're happy with the service that you recieved from us here at Pay Per Week.

Thank you so much for the recommendation!

Noté 5 sur 5 étoiles

Had measurements done today by Mike…

Had measurements done today by Mike very nice person explained everything well very happy hopefully have my flooring soon

3 février 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello Marie, thank you so much for the great review. We will be sure to pass this on to your local sales agent as well! Kind regards, Rebecca @ Pay Per Week

Noté 5 sur 5 étoiles

Speedy service from start to finish.

Speedy service from start to finish.
Great choice in styles and sales guy great with advise

2 février 2025
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hello Jacqueline, thank you for the fantastic review! We're so pleased you were impressed by the range we offer and our sales agent. Kind regards, Rebecca @ Pay Per Week

Noté 3 sur 5 étoiles

Do they deliver in payper week vans…

Do they deliver in payper week vans when couches is delivered thanjs

31 janvier 2026
Avis spontané
Logo de Pay Per Week

Réponse de Pay Per Week

Hi Sarah, we use a third party company to fulfil our deliveries, so it wouldn't be in a signed Pay Per Week van. IF you have anymore questions, please email us at info@payperweek.co.uk. Thanks, Rebecca @ Pay Per Week

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus