The process was very quick and easy, my new sofa is absolutely stunning! Customer service are great and very helpful and the delivery men were also very polite! Don’t think I will go anywhere else for... Voir plus
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Grace was fantastic when ordering the sofa, nothing was too much trouble. Delivery wasn't available to my address, but that was sorted after a few minutes, and we requested delivery after the 11th Se... Voir plus
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Pay smart are a great company u order they pay fast excellent service if u have money left over to spend they give u virtual card
L'entreprise a répondu
My furniture arrived a lot quicker than expected. The whole process from start to finish was quick and easy and pay smart kept me updated every step of the way. The delivery men were very friendly and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.
Coordonnées de contact
4,7
Excellent
184 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Pay Smart Home
That's great to hear, Ryan - thank you for your feedback!
Pay Smart Home
Ordered a corner sofa and was told I…
Ordered a corner sofa and was told I would get delivery in 2 months, I got the delivery 2 weeks later, the guys who delivered brought the sofa in built it and removed all the packaging
Great sofa great service
15 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Thank you for your 5-star review Duncan! We're happy to hear that your order had such a quick turnaround with a great experience given. We hope to welcome you back in the future!
Pay Smart Home
Recommend pay smart home
Helpful from start to finish ! Ordered wrong item and they changed it with no delay , will use this company again
17 août 2026
Avis spontané
Réponse de Pay Smart Home
Thanks for your feedback James! It's great to hear that the team were able to quickly resolve this for you.
We look forward to welcoming you back!
Pay Smart Home
I had a wonderful experience with this…
I had a wonderful experience with this company, I was kept up to date with delivery and the delivery men were so helpful and polite, would highly recommend this company
16 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Hello Hayley,
We're delighted to receive such glowing feedback, thank you so much for taking the time to leave a review.
We look forward to welcoming you back soon.
Pay Smart Home
The furniture ive had is very comfy…
The furniture ive had is very comfy very nice the drivers who delivered was helpful
16 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Hello Katrina,
Thank you for your review, we are pleased that you're happy with your new furniture and we will pass your feedback regarding the delivery to our supplier.
Hope to see you again soon.
Pay Smart Home
Good quality fast delivery
Very easy to order. Good quality items and arrived within a week.
27 juillet 2026
Réponse de Pay Smart Home
Hey Phillippa,
Thanks for the great 5-star review! We hope to see you again soon.
Pay Smart Home 💙
Lovely sofa good quality delivery men…
Lovely sofa good quality delivery men were good as gold even offered to assemble the sofa
24 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Thank you for your lovely feedback Charlie, we will pass this on to the team.
We hope you continue to love your new sofa for many years to come.
Pay Smart Home 💙
Absolutely fantastic customer service…
Absolutely fantastic customer service and the support I received from the team, one member especially went above and beyond to help me Michelle ! , I would highly recommend
6 août 2026
Avis spontané
Réponse de Pay Smart Home
Hi Emma,
Thank you for your wonderful 5-star review and your recommendation! It's great to hear how the team were able to assist you, especially your lovely comments for Michelle which we'll make sure to pass on to her - we know she'll be glad to hear this.
We look forward to welcoming you back in the future!
Pay Smart Home
Great company, great products!
Friendly helpful staff, nothing too much trouble. Very easy process, and prices good for such a great standard of products. Delivery superb, always kept informed. Will definitely use them again. Thank you pay smart
4 août 2026
Avis spontané
Réponse de Pay Smart Home
Hi Kelly,
Thank you for taking the time to leave a review. We are very grateful for your feedback and delighted that you are happy with your purchase.
We look forward to seeing you again soon.
Take care
Pay Smart Home
Réponse de Pay Smart Home
Hello Kayleigh,
Thanks for taking the time to leave a review.
We're disappointed that our supplier made a picking error - which resulted in you receiving 8 garden chairs, rather than 6.
As soon as you reached out, I can see that our team have acted swiftly to contact our supplier and have this resolved for you.
As we're working on this for you right now, I have requested a member of our team to contact you and provide an update this morning.
If there's anything else we can help you with, please do let us know.
Thank you
I got a washing machine a fridge and…
I got a washing machine a fridge and cooker from this shop the fridge came with a dent they changed it over at lightning speed no hassle just a WhatsApp message and some photos next working day sorted the service here is top notch I came back after buying a TV the service I received is above and beyond I highly recommend this shop I'd never had new anything till finding this shop 5⭐ all round
22 juillet 2026
Réponse de Pay Smart Home
Hi Christine,
Thank you for such a lovely review!
Despite an issue on delivery, we're pleased that our team were able to provide you with support and a quick resolution.
Thank you also for returning to Pay Smart Home for your next purchase, we really appreciate your support and we are so happy to learn that we've been able to help you furnish your home with something new.
Best regards,
Customer Support
Réponse de Pay Smart Home
Thanks for the 5-star review Brian! We hope to welcome you back soon.
Pay Smart Home
Amazing Garden Set !
We have recently purchased a garden set from pay smart home. It is absolutely beautiful, the quality, texture & overall look of the set is just fantastic. I have used this company a couple of times now, would highly recommend & wouldn't go anywhere else! Thank you pay smart home!!
28 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Thank you for your thoughtful review Jess. It's wonderful to hear that you've come back to us again and again and we look forward to welcoming you back in the future!
Wishing you some lovely sunny weather to enjoy your new garden furniture!
Pay Smart Home
10/10 settee
settee is amazing delivery drivers were lovely and honestly comfiest thing ever had in me life
was easy to order tbh don’t have to jump through hoops
4 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Thank you for your 5-star review Jane! We're over the moon to hear how much you love your new sofa and we hope you continue to love it for many years to come!
Pay Smart Home
I moved my garden frier pit tablet and…
I moved my garden frier pit tablet and the glass broke a gentleman called Michael he did everything in his power to get it replaced i would like to thank him and his team for doing that for me thankyou
24 juillet 2026
Avis spontané
Réponse de Pay Smart Home
Hello Janet,
Thank you for your kind words.
We're pleased that Michelle and her team were able to support you with your fire pit table.
Thank you, and we hope to see you again soon.
Pay Smart Home
Awful experience and with missing…
Awful experience and with missing parts no screws no instructions got screws sent out which where the wrong size ended up going screwfix to buy them myself and still waiting for my missing parts I feel to return the whole thing back
24 juin 2026
Réponse de Pay Smart Home
Hello Miss Khan,
We're very sorry to hear that your order did not arrive complete and we understand your frustration.
Please know that as soon as you informed us that parts were missing, we immediately contacted our supplier to investigate. It has since become evident that the missing components are the result of mishandling by the third-party courier performing the delivery on behalf of our supplier, and not as a direct consequence of the product or service provided by ourselves. We are addressing this directly with them as part of our supplier review process.
Since you contacted us on Monday, and throughout this process, we have remained in regular communication with you to keep you updated on our discussions with the supplier and the progress of your replacement parts. To resolve the issue as quickly as possible, we arranged for a complete replacement set of the missing parts, and we've already confirmed the delivery date with you.
We also offered to reimburse the cost of the screws you purchased yourself and requested a copy of your receipt so we could process this for you. At the time of writing, we are still awaiting this.
Whilst we're disappointed that your delivery did not provide the experience we strive to offer, please be assured that we have taken your feedback seriously and are working with both our supplier and the courier company to help prevent similar issues in the future.
We'll be back in touch with you on the 8th to confirm that you have received the replacement parts. In the meantime, if you require any further assistance, please don't hesitate to contact our Customer Service team, who will be happy to help.
I recently purchased outdoor furniture…
I recently purchased outdoor furniture and there was an issue with one part, contacted customer service and the issue was rectified very quickly. Can praise enough the service I received, thank you again
18 juin 2026
Avis spontané
Réponse de Pay Smart Home
Hello Stuart,
Thank you for your feedback. We're pleased that our team were able to swiftly assist you with your part.
We look forward to seeing you again soon.
Everything is great easy to use…
Everything is great easy to use Everything sorted within 2 days very fast and reliable service and delivery service was spot on excellent service
2 juin 2026
Avis spontané
Réponse de Pay Smart Home
We're so glad to hear your order was delivered promptly. Thank you for your 5-star review!
Pay Smart Home
Réponse de Pay Smart Home
Thank you for your feedback!
Pay Smart Home
Everything
26 mai 2026
Réponse de Pay Smart Home
Hi Shane,
Thank you for taking the time to leave us a 5 star rating, we really appreciate it.
Take care
Pay Smart Home
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