The process was very quick and easy, my new sofa is absolutely stunning! Customer service are great and very helpful and the delivery men were also very polite! Don’t think I will go anywhere else for... Voir plus
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Grace was fantastic when ordering the sofa, nothing was too much trouble. Delivery wasn't available to my address, but that was sorted after a few minutes, and we requested delivery after the 11th Se... Voir plus
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Pay smart are a great company u order they pay fast excellent service if u have money left over to spend they give u virtual card
L'entreprise a répondu
My furniture arrived a lot quicker than expected. The whole process from start to finish was quick and easy and pay smart kept me updated every step of the way. The delivery men were very friendly and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.
Coordonnées de contact
4,7
Excellent
184 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Amazing service
Amazing service. Speedy delivery. Beautiful, quality sofa. Would recommend 10/10
29 novembre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Grace,
This makes us smile, thank you so much for your kind words and 5-star feedback.
We hope to see you again soon.
Pay Smart Home
Brilliant from start to finish
Brilliant from start to finish. Got exactly what I wanted. All sorted with prompt responses and communication and first class delivery
27 octobre 2025
Réponse de Pay Smart Home
We're really delighted to receive your positive feedback Paul. Thank you for sharing and for your continued custom.
I love love love my new sofas
I love love love my new sofas, so many styles and colours to choose from and I got just the colour to match my room,delivery was surprisingly fast, easy and efficient, my room looks lovely and inviting now and I’m so happy with my purchase. Would definitely recommend these guys!
10 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Karen,
So lovely to hear how happy you are with your sofa, just in time for Christmas too!
Thank you for sharing your experience and for your endorsement.
Kind regards,
Pay Smart Home
Verry happy with couch
Verry happy with my couch. Came verry quick. Lads was help full wen deliver it. Will pass this on too family and friends 5 Star s
7 novembre 2025
Avis spontané
Réponse de Pay Smart Home
Thank you so much Stef, we really appreciate your feedback.
We will also pass on your kind words to our third-party delivery company.
Pay Smart Home
Réponse de Pay Smart Home
We thank you for your lovely comments Gemma. Looking forward to seeing you again in the future.
Pay Smart Home
Brilliant
Been absolutely brilliant with me even when I wanted to change my mind about the sofa id picked
5 novembre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Angie,
It's great to see that our team were able to help you with your order.
Thank you for taking the time to leave us a lovely review.
Pay Smart Home
Very fast delivery even before the…
Very fast delivery even before the delivery estimate. The products are great
5 novembre 2025
Avis spontané
Réponse de Pay Smart Home
Thank you for your continued support Michael. We are grateful for your second 5-star rating.
We look forward to seeing you again soon.
Pay Smart Home
Réponse de Pay Smart Home
Hi Stephenie,
Thank you for your 5 star review. We're pleased to see that you received your sofa within 3 days of ordering and we're also glad to know that you find it comfortable.
Thanks for choosing Pay Smart Home 💙
A Gold Star for Paysmart Home
Purchasing my new sofa and armchair was so easy and straightforward with Paysmart Home. They have a huge selection of sofas and other types of furniture and electricals. They have a variety of payment options and delivery is free. I had my new sofa and chair within a fortnight. I would highly recommend Paysmart Home to anyone wanting to upgrade their living room furniture.
25 septembre 2025
Avis spontané
Réponse de Pay Smart Home
This is such a lovely review, thank you so much for taking the time to leave your comments and recommendation.
We look forward to seeing you again very soon.
Pay Smart Home 💙
New sofa
Absolutely love my new sofa had no problems at all arrived quicker than I thought it would highly recommend this company
14 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Annemarie,
Thank you for rating your experience 5 stars. We are so pleased to hear your feedback, and to receive your recommendation!
Thank you
Pay Smart Home
Réponse de Pay Smart Home
Hi Kelly,
Thank you for the 5 stars! We hope to see you again soon.
Pay Smart Home
I was skeptical however pleasantly…
I was skeptical however pleasantly surprised. Lots of different affordable payment options and fast delivery, said 4-6 weeks however here within a week. I am very happy with my new sofa.
27 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Chloe,
Wow, thank you so much for your kind words. It's lovely to hear that you received your new sofa so quickly. The Imogen has fast become one of our best selling sofas, we hope you continue to enjoy yours for years to come.
Thanks for trusting us with your order and we look forward to seeing you again soon.
Kind regards,
Pay Smart Home 💙
Great service and very happy with my…
Great service and very happy with my purchase. Application was straight forward and hassle free. Would highly recommend this company 100%.
26 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Thomas,
We are so grateful that you took the time to leave a fantastic review. To hear that you were happy with your purchase and your recommendation is amazing.
Thank you
Pay Smart Home
Unbelievably great fast service!!
What can I say excellent service, I wanted a sofa and chose it. I then got a little stuck at the end and Grace contacted me through whatsapp and we done and finished the order that way. Sent me all the links I needed and information needed. Now just need to wait for my sofa to be delivered! Thanks again!
15 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Jenny,
We're over the moon to see that Grace was able to help you finalise your sofa order. We know how important it is to get it right, especially when it's such an important item.
We'll pass on your feedback to Grace and we know she will be happy that the service she provided was well received.
Thanks for choosing us, we hope you love your new sofa!
Kind regards,
Pay Smart Home
Really helpful and efficient
Really helpful and efficient
Delivery time amazing
Product perfect
23 septembre 2025
Réponse de Pay Smart Home
Hi Tammy,
Thank you for your positive feedback, we really appreciate it.
We're glad to see that you had a great experience and we look forward to seeing you again soon.
Take care
Pay Smart Home
Réponse de Pay Smart Home
Thank you for your review, Louise. We really appreciate it.
We hope to see you again soon.
Pay Smart Home
Fantastic customer service from…michelle
Fantastic customer service from Michelle, she was friendly, understanding, very easy going and patient with me.
I was so lucky to be given such a lovely person to help me pick my sofa.
My sofa got delivered today and i am over the moon with it
Thanks again Michelle❤️
6 octobre 2025
Avis spontané
Réponse de Pay Smart Home
Hi Ellis,
Thank you so much for taking the time to write this amazing review.
We've passed on your feedback to Michelle and she is so pleased to learn how happy you are with your new sofa.
We hope to see you again very soon!
Pay Smart Home 💙
Réponse de Pay Smart Home
Thank you for your 5-star review.
Awful
UPDATE - I have to update my review because I want to acknowledge how fantastic customer service has been. It's clearly a manufacturer default and I cannot fault customer service for how they have handled this situation. Obviously the sofa is being returned due to it being a default but they have handled it so well. Had the sofa around a week and one of the seat cushions has burst at the seams. The sofa is awful. It's very clearly not made well at all. I will be arranging for it to be collected and il buy elsewhere
24 septembre 2025
Réponse de Pay Smart Home
Hello Jess,
We're disappointed to hear about your sofa. The feedback you have provided is most unusual, as I can see from your order that you purchased on of our most popular products. Issues such as this are extremely rare.
I can see that you've since been in touch with us, while our office has been closed. I can assure you that we will look into your feedback and resolve this for you as quickly as possible.
Our aim is to always put things right, to ensure our customers are happy with their purchases.
A member of the team will be in direct contact with you when the office opens on Monday.
Thank you
Pay Smart Home
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