The process was very quick and easy, my new sofa is absolutely stunning! Customer service are great and very helpful and the delivery men were also very polite! Don’t think I will go anywhere else for... Voir plus
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Grace was fantastic when ordering the sofa, nothing was too much trouble. Delivery wasn't available to my address, but that was sorted after a few minutes, and we requested delivery after the 11th Se... Voir plus
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Pay smart are a great company u order they pay fast excellent service if u have money left over to spend they give u virtual card
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My furniture arrived a lot quicker than expected. The whole process from start to finish was quick and easy and pay smart kept me updated every step of the way. The delivery men were very friendly and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.
Coordonnées de contact
4,7
Excellent
184 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Ordered Fri came Tuesday good…
Ordered Fri came Tuesday good communication will use again thanks.
24 juin 2025
Avis spontané
Réponse de Pay Smart Home
Hi Rhiannon,
We're really glad to hear this. Thanks for your review, we appreciate your feedback and 5 stars.
Pay Smart Home
Brilliant service and brilliant quality
2 juin 2025
Réponse de Pay Smart Home
Thank you so much Michelle! We do hope you love your new Sofa and Garden Furniture.
Thank you for placing your trust in us. See you again soon.
Pay Smart Home
Réponse de Pay Smart Home
Thank you for your comments and 5 stars Louise, we are very grateful. We look forward to seeing you again soon.
Pay Smart Home
It was very easy to order
It was very easy to order and iam really happy with my tv. The sofa said it will take 1 to 4 weeks for delivery but I got it about a week and a bit after I ordered it.
9 juin 2025
Avis spontané
Réponse de Pay Smart Home
Hi Michelle,
Thank you for choosing Pay Smart Home for your new sofa and TV, we're delighted to hear that you received your order swiftly. We hope you enjoy them for many years to come.
Pay Smart Home
Process was flawless and delivery turn…
Process was flawless and delivery turn around was amazing
28 mai 2025
Réponse de Pay Smart Home
We're delighted to hear about your experience Tshangu. Thank you so much for taking the time to leave your feedback and we look forward to seeing you again soon.
Best,
Pay Smart Home
It was ok
It was ok, however not being given a timeframe was not good, and for the driver not to hang it for me as well because I'm disabled really annoyed me
28 mai 2025
Réponse de Pay Smart Home
Hi Anthony,
Thank you for your review, we really appreciate you taking the time to share your feedback.
We’re pleased to see that your order was shipped next day. While delivery times can vary depending on the courier's schedule, our website outlines an estimated timeframe of 3–7 working days. We’re sorry if this wasn’t made clear during your experience and are always working to improve communication.
With regard to installation, the courier teams we use for TV deliveries are contracted solely for delivery and are not equipped to carry out wall-mounting or installation. We do understand this may have been inconvenient, particularly given your circumstances, and we genuinely empathise. While we don’t currently offer installation on TV's, it’s something we are actively exploring as part of our future service improvements.
We hope you enjoy your new TV for many years to come, and we’d be delighted to welcome you back in the future.
Best,
Pay Smart Home
Garden furniture
Ordered garden furniture and there has been a problem with the shipment! The furniture was already delayed and there was going to be an extra delay. Michelle was amazing, she was able to get another set, and in time for my sons bbq party. Michelle called me and emailed me every step of the way. Thankyou so much Michelle
27 mai 2025
Avis spontané
Réponse de Pay Smart Home
Thank you Zoe for your kind words, it is much appreciated. It was a pleasure helping you.
Michelle
Customer Support Team
Réponse de Pay Smart Home
Thank you for taking the time to leave our team a 5-star review Donna. We're pleased to have assisted you with your enquiry.
Website was easy to navigate and the…
Website was easy to navigate and the products are amazing. I had an issue where my phone crashed and I ordered 2 tvs, thankfully the office had noticed, and rang me to see if I needed 2 or not. Sean was so helpful. Would definitely use again. 1000% recommend this company.
13 mai 2025
Avis spontané
Réponse de Pay Smart Home
Hi Jenny,
Thank you so much for your lovely review! We’re really glad to hear you found the website easy to use and love the products. It’s great to know we caught that double order in time.
Sean will be chuffed to hear your kind words! We're always happy to help, and we truly appreciate your recommendation. Looking forward to seeing you again soon! 😊📦📺
Réponse de Pay Smart Home
Thank you for continuing to place your trust in us Nick. Your 5-stars means the world to us.
Have a lovely weekend.
Pay Smart Home
Happy Customer
Hiya It was so easy to navigate the application and order my lovely new tv... in which I am over the moon with 🙂 I have actually recommended you to other family members and friends.
The delivery guy was lovely and polite, will defo be ordering other stuff from yourselves when needed. So no fear here I qm a very happy customer. 😁
22 avril 2025
Réponse de Pay Smart Home
Thank you for your lovely feedback Sharon, we really appreciate it. Thank you for sharing with your friends and family. This really makes us smile.
We look forward to seeing you again soon.
Pay Smart Home
5 stars would highly recommend
Got my flooring from pay smart flooring and it was all straight forward and looks amazing in, getting more flooring done by them in the next few weeks aswell. Ordered a lovely u shaped sofa aswell again all very straight forward and easy to do with plenty of payment options available and speedy delivery times....would highly recommend to anyone looking for high quality and affordability!!
25 avril 2025
Avis spontané
Réponse de Pay Smart Home
Hi Beki,
It's so rewarding for our teams to receive this kind of feedback from our loyal customers. We've passed on your comments to Pay Smart Carpets. From the Pay Smart Home team, we hope you love your new sofa and we just know it will perfectly compliment your new flooring.
Thanks for your support, it means the world the Pay Smart family.
Brilliant customer service
Brilliant customer service, lots of choice, I'm a very happy customer
30 mars 2025
Avis spontané
Réponse de Pay Smart Home
Thank you for your kind words Wendy.
Take care
Pay Smart Home
Brilliant products ,Brilliant prices…
Brilliant products ,Brilliant prices ,quick delivery would highly recommend and will be buying again in the future
28 mars 2025
Réponse de Pay Smart Home
Fantastic feedback Stevie, thank you so much! 💙
I've always used pay smart carpets for…
I've always used pay smart carpets for my flooring for about 7years, so when pay smart home come, it was even better, after having a TV for 10years it was nice to get a new one at affordable price at just £20 a month. TV was delivered within 3working days. Will be ordering again.
25 mars 2025
Réponse de Pay Smart Home
It's so lovely to help loyal customers from our sister company Pay Smart Carpets! Thank you for placing your trust in us Karla and for your continued support. We hope you love your new TV.
Pay Smart Home
BUDGET FRIENDLY
Really good for those on a budget....friendly customer service team. Pay monthly or in 4 instalments...good to have the choice...pay in 4 with no interest!!!!
Item arrived quicker than expected....not complaining!!!!! Excellent from start to finish.
1 avril 2025
Réponse de Pay Smart Home
Thank you for your feedback Alex. We hope to see you again very soon 💙
Top class
Top class, I had an issue with M&B about faulty goods and lack of communication, Sean from PSH was on the case and had everything sorted I'm 90 minutes replacement item being sent out in a couple of days, I can't thank Sean enough M&B need to take a leaf out of PSH book on how to keep customers happy, can't thank PSH (Sean) enough, 5* service.
11 avril 2025
Avis spontané
Réponse de Pay Smart Home
I'm sure that Sean will be very happy to see your comments Steven. We're just glad that we had the opportunity to help you resolve your service issue swiftly with Mitchell & Brown. We hope to see you again soon.
Many times Thank to you Pay Smart Home…
Many times Thank to you Pay Smart Home 😘😘😘🥰🥰🥰💋💋💋xxx😎😎😎
31 mars 2025
Réponse de Pay Smart Home
You are very welcome Romans! Thank you for placing another order with us, we look forward to seeing you again soon! We are so grateful for your 5-star review 💙
I absolutely love our new sofa
I absolutely love our new sofa! It’s big and comfy and was literally delivered in 2 days!! Super happy with the service I received, couldn’t fault the company!
25 mars 2025
Avis spontané
Réponse de Pay Smart Home
Thank you for your kind review Sophie, we're so pleased that you love your new sofa. Thanks for choosing Pay Smart Home
Absolutely no fault in service delivery…
Absolutely no fault in service delivery or the sofa it is more then I expected very comfy and well worth the money
21 mars 2025
Avis spontané
Réponse de Pay Smart Home
This is great to hear Emma, we are delighted at your comments and your 5 star review.
Thank you
Pay Smart Home
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