Pense Avis 

338
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

There was problems in accessing funds from my two pension pots, Lauren kept hounding these companies until they released the funds, see set up complaint procedures with both and managed to get comp... Voir plus

Noté 5 sur 5 étoiles

I was wary about scams and contacted Pense after reading reviews The staff at Pense absolutely brilliant I wanted advice on which type of pensions were available and was talked through what w... Voir plus

Noté 5 sur 5 étoiles

James Allot looked after me at Pense he was my adviser , he was very clear and informative and very approachable . Liv Carey kept me up to date as things progressed , I would highly recommend both of... Voir plus

Noté 5 sur 5 étoiles

I initially contacted Pense, after reading their reviews, to ask for advice whether to go for a drawdown pension or an annuity and I am so pleased I did!! After reviewing my pensions, Kirk advised th... Voir plus


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

338 avis

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A répondu à 66 % de ses avis négatifs

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4,9

Tous les avis

(338)

170 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It doesn’t have to be confusing!

After a huge amount of researching, going down rabbit holes, two meetings with different pension advisors, even taking on a myriad of recommendations from keyboard ‘experts’ on all things pensions, it was a huge relief to come across Pense.

From my first meeting with Kirk around what my pension contributions needed to do for me and my circumstances, agreeing where my comfort levels needed to be, using terminology that even I understood, through to being brilliantly supported by Lauren on a weekly basis around the pension journey and timelines, was a welcome relief!

I reflect now on the whole process and there is nothing I would do differently, no ‘if only’ or ‘maybe I should have done it another way’ nothing but peace of mind.

Refreshingly different in terms of communications, terminology used, listening to what needs to work for you, I highly recommend taking a good look at Pence.

Thank you Kirk, Lauren and the team at Pense, gold star service.

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent.

From the first phone call to completion Pense were great. James was very good at explaining my options and this really helped me make my decision. Highly recommend this company. Glad I found them.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

After looking around to try and sort my…

After looking around to try and sort my private pension out . I came across pense. And from the first time I spoke with them I felt comfortable . Then spoke to there financial advisor who helped me out so much to get everything that I was wanting . And explained things to me very clearly as I had a few blonde moments . Then every Friday I would get a email with a update with the progress of what was happening. Great service always answered when u phoned or emailed . Would definately recommend if you trying to sort you pension out . Thank you

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Kirk , Liv and Amber did a great job . I was kept informed all though this long process to secure the best outcome .
A truly experienced and professional team .

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

All my pension worries sorted.

I believe Pense got me a very good deal on my annuity. I was given weekly updates on progress and received my first payment from the provider after about 3 months from first contacting Pense. This was in line with their forecast.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very impressed by the level of service…

Very impressed by the level of service given from all of the team involved - initially Steve Picken in gathering information and initial discussions, then Ross Taylor in giving advice on the best choices to suit my needs and finally Liv Carey for keeping me full informed throughout the process with regular emails.
Would recommend Pense for anyone looking for advice on what to do with their pension pot(s)

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Expertise and great communications

Pense helped me look into my options for organising and consolidating my various pension pots from different schemes into the best solution for me. Communication was always timely and clear, and with several companies to chase, they took all the hassle out of it for me. The staff were all very professional and helpful, and when required, they chased up the providers to ensure that all was done in good time.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

An efficient and friendly service that catered precisely for my needs

I recently retired and some months prior to this I spoke with Kirk about my specific needs and for both a the tax free lump sum and the annuity. I found the advice/guidance first rate, uncomplicated and focused on my needs, not over sales like some I spoke to. When it came to executions of moving my pot and administering the component parts I was kept informed by Liv who was also incredibly responsive to any questions I had. End result all monies in the right place at the right time, excellent service.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very knowledgeable staff

Very knowledgeable staff. Ross was great when it came to comparing the Market for me. After lots of questions from me I then received personal quotes which enabled me to make a decision after taking into account Ross' advice and additional ideas. I was hesitant in going to an independent advisor but the Pense service includes this if you want it and I'm glad I used this service. Their flat fee, rather than a percentage, saved me some 2k in fees!! As to admin, I was very impressed with Lauren who kept me informed all the way through the process including chasing up my pension company and liasing with the new annuity company I had chosen.
All in all a really professional company.
Thanks to all the team
Jerry

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I felt reassured at all times with my…

I felt reassured at all times with my experience with Pense. Highly professional, courteous and friendly on all occasions I never felt any worries with the whole process. In fact they made it a doddle. Very impressed and happy to recommend.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, no pressure gave me lots of time to think through the advice. All went smoothly, James and Liv were very helpful and knowledgeable.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Five Star Service

Needed help turning my company pension pot into the highest-yielding annuity I could get, and Pense were superb. Detailed but easy to understand advice based on my own personal needs, medical issues, etc, all handled with speed and efficiency, even when my employer’s side were dragging their feet.

Very pleased with the tax free lump sum and monthly income, arranged through a top-name pension provider , leaving me with no worries or regrets.

Regular updates on progress, and all queries quickly answered .

Highly recommend Pense.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

All the staff very friendly and very…

All the staff very friendly and very good at keeping me up to date with what was going on. I did not have a clue what was best for me but my advisor ross Taylor was very helpful. He made everything easy to understand. Also Lauren was very helpful and always replied to any emails a sent with questions. And done this with speed she was also very good at chasing up the pension company for me. And when Lauren was on holiday Harriet took over for Lauren. Harriet was also very professional and great in keeping me updated. And there for any questions. Nothing was no trouble for all the staff at pense. I would highly recommend them as I already have. And they are still there for me

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Delighted

My journey with pense started very badly as i was bombarded with calls and emails. So i reviewed 1 srar. The director called personally to apologise and explained it was due to new staff and a new system. He also offered, as a goid will gesture, to halve the commission, bringing the value of the annuity to virtually the same as I found with the same provider online.
I decided to give them another chance.
Their financial advisor was clear, helpful and knowledgeable.
Their team kept me up to date, even when in China, where communications are challenging.
They were always contactable. Very important and reassuring during the start of the Iran war.
I have no hesitation in giving 5stars and highly recommending Pense.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Pense carried out my pension transfer…

Pense carried out my pension transfer quickly and efficiently.
Everyone I dealt with impressed me particularly Ross who advised me and Lauren who helped process transfer as quickly as possible and kept me regularly informed

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I found Pense by accident in the first…

I found Pense by accident in the first instance more than a year ago after using a pension calculator on a website. After that I received a call from them enquiring about my requirements, I was very cautious at the time for many reasons of scams etc. That said I did reach out to them after doing sound research and contacting them via the FSA website to be sure all was ok. That was in the beginning but as time moved on and Pense submitted me quotes for Anuities it was clear that the company is very professional in its approach and doing business. The service I received was excellent, the advisor I had was James and the admin support team Isabel and Amber were truly great with all the documentation, the regular updates on progress with my application was first class. I was kept up to speed on everything . The whole process was efficient and painless. I can’t thank them enough for all they have done for me to date. I will recommend them to my friends in the future and I will definitely be using there services again with out doubt.

17 mars 2026
Avis spontané

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