The Pet Genetics Lab Avis 155

I test all my breeding stock and puppies and have done for years. In the early days I used this company. I have recently had a litter which showed some anomaly’s with the puppies results. On contacting the firm they were most unhelpful. Stating the terms and conditions which say that to complain you need to do it within a set time frame of two months. It is only now that I find the anomaly results that I have had cause to question their results. Why would I have questioned the results within a two month timeframe. I assumed that they carefully completed the tests I had ordered in good faith. Please do not use this company they do not have any idea how important these results are to future breeding plans and simply don’t care if they get it wrong. Disgraceful customer relations. I have no choice but to retest with another laboratory at my own expense because of their ineptitude.

Inexpensive testing which is great to show our buyers so that they know their puppy has all the correct testing carried out.

The test kit came very quickly. Simple to do with simple instructions and advice on posting. Now awaiting the results. Fingers crossed 🤞. I used you as the sire of my pup had his DNA done by you.

The swab test kit was delivered in a very punctual manner. When it was Received back with pet genetics they wasted no time informing me it had arrived and tests were being undertaken.. Still waiting for results

I haven’t received my results yet so I can’t leave a review!

Great customer support

The company kept us updated while awaiting for the result and very pleased with service all round

I like the fact that you test for more on a bundle than other companies andd you are also reasonably fast in getting the results out.

Turn around used to be fantastic often getting results within 5 days
Now once you send them the sample and the days they are evaluating the sample often another 3 to 4 days plus 14 working days to receive the results
It’s taking too long

Swab was sent out next day got swag 2 days later excellent service so far

Great service had a couple of hiccups and you’ve sorted it for me I would highly recommend anyone of my friends to you Thankyou

Quick service very good used them for a long time Thankyou pet genetics

Test kit arrived quickly with clear instructions

Fantastic very quick at coming back

Excellent service

I have used them before as they were highly recommended by dog friends and i agree with them. Tbey are prompt and helpful. I will always use them.

Ordered and within 2 days the kit was through my letter box. Now returned and waiting for them to receive before getting the results xx

Great help from Pet Genetics regarding the swabs, a speedy reply.
Have used this laboratory some years ago and thought then that they were the best I had encounter! .

The kit came very fast with full instructions. It was very easy to do, and easy to return. Communications of the lab were brilliant, keeping me up to date with where they were up to with the tests. The completed test certificate is easily downloaded, and clear to read.