Practice Plus Group Hospitals Avis 304

My experience was incredible from start to finish. I was made to feel welcome. I was informed of everything. The nurses were lovely and helpful getting me back on my feet .

I cannot thank all the staff at Practice Plus Group Emerson's Green enough.
I had cataracts in both eyes that were deteriorating very fast. Urgent referrals to the NHS fell on deaf years, still over 2 years waiting list so I decided to contact Practice Plus at Emerson's Green and I am so glad I did. Had a consultation within days, once the x ray results had come back went ahead with my worse eye, all within 3 weeks of first contact, 2nd eye done within the next 6 weeks and now can see perfect. The Hospital is excellent, all the staff are excellent and I really can't recommend it enough. The whole experience has been life changing.
Thank you all very much.

From my initial consultation to the twice rearranged operation culminating in the brief final consultation the team at Practice Plus Group (PPG) make you feel important and explain the procedure and what you need to do at each stage - and the bonus was the surgery itself went without a hitch and was a huge success - I was pain free on my new hip from the day after the operation. I would highly recommend PPG as a provider of private healthcare

I recently had cataracts removed from both eyes at Shepton Mallet practice plus. Fantastic results on deeply embedded, fast growing cataracts. The first took nearly an hour to remove and the surgeon said had I waited the 26 weeks more quoted by the NHS for the operations, the results might have been very different. Now I have just returned from driving myself to France and I feel life has a lot to offer me still. Before the operations I had begun to feel old and to think my life was coming to an end.
I had lunch today at Buckfast Abbey and met a woman who was thinking of paying for a cataracts operation. I gave her an account of my successful operations and highly recommended practice plus . She lives in Plymouth, so it will not be at Shepton Mallet.
Thank you again for giving me back my life.

I had a Replacement Hip operation in March 2024 I spent just one night in hospital being discharged the day after the operation. During my short stay everybody did all they could to help and encourage me.
I have made an excellent recovery. I followed all the guidelines in the excellent booklet and the exercises given to me by the physiotherapist. I am no longer in pain and can enjoy walking walking once again. Thank you.

I had a hip replacement at the Barlborough Hospital in February. I could not fault the hospital in any aspect, from the first consultation through to being discharged at 6 weeks post surgery. Every member of staff was caring, efficient and professional and I am grateful to the surgeon, Mr Springer, for my new hip.

I had a hip replacement and my experience at Practice Plus was very good. I would recommend anyone to go to the hospital if needing a operation.

Very quick and excellent service. I had a consultation within a week of first contact and had a hip replacement after 4 weeks. Every member of staff could not have been more helpful. I had very little pain after the operation, just more discomfort than anything else. The follow up of removing the dressing and physio work was brilliant. I was discharged after 6 weeks. I am now cycling and going to the gym again,also doing some Yoga.

Cannot find anything but praise for the whole experience well done with all our thanks.

Quick response, excellent care, smooth operation, quickly back to my regular activities.

I had a bilateral Hernia operation. My one concern that I highlighted to the doctor was that I might not be able to pee afterwards. ( Having had a biopsy on my prostate some years ago where I had this problem.) After the OP I was given the all clear to leave, but that night I had to get someone to take me to A& E at 3am as I couldn't pee properly. I have subsequently been back twice to have my catheter removed without success. I was then told to check in with my local GP. I was disappointed not to have seen a Urologist on at least one of my appointments to give me an idea as to how I can move forward.

All the staff were very professional and made sure you were at ease, this was my first operation I have ever had but they reasured me. The hip operation was a great success and I am recovering very well

I attended The Balborough Practice Plus Group hospital today for a knee procedure on my right leg, and was directed into the Day Ward unit . This was my second visit to the hospital , my 1st visit related to a hip replacement in September 2023 .
Based on my visit today , in conjunction with my visit last year , AGAiN I found the staff to be very polite & friendly , but more so VERY ORGANISED & PROFESSIONAL!

Taking the above into account a special thanks goes out to the following members of staff .

DAY WARD

Laura 11/10
Irene 11/10

THEATRE

Anaesthetist Richard 11/10
Consultant - Surgeon
Mr Chandersinan 11/10

RECOVERY DEPARTMENT

Gary 11/10

Based on the above , I really rate this hospital to be one on the best in the country , and based on my several visits to a number of hospitals in GB , I should know .

Kind regards to ALL

Pete Laskowski


Ps: I wouldn’t hesitate recommending this hospital to all my family & friends , or anybody else come to think of it !

I've used this service twice and I would definitely recommend!
Both times the doctors have been professional and helpful. It's a great service and I'll continue to use it

I knew I'd made the right choice to undertake my surgery privately at Shepton Mallett after my initial consultation. The checks were incredibly thorough and every step was explained well. The care up to the day of surgery was first class and every consideration was made towards my current health condition, age etc. The day of Surgery was like clockwork. I was put at ease from the start and once again every consideration was towards my understanding and wellbeing. Surgery went very well and post op advice and follow up as been very good. The Surgeon has done a great job, minimal scarring and the healing has gone as predicted. Well done to all involved and I would absolutely recommend to anyone considering private surgery.

I went to Barlborough Hospital to have a Total Knee Replacement. I could not have had better treatment anywhere. The staff were brilliant and made sure that I was okay throughout my stay.
The Surgeon and Anaesthetist came to see me before my procedure to make sure that I was alright with everything. The operation could not have gone any better and the recovery people were lovely. The food was lovely and they were always coming and asking me if I needed anything at all.
I would certainly use this Hospital again.

I was referred to the Emersons Green Hospital from the NHS, the service I have received has been fantastic. From my initial GP referral in November, I was seen by a consultant at the hospital in January and had my surgery in May. I had a private room with a TV, the kitchen staff ensured I was well fed and offered teas/coffees throughout my stay. The staff at the hospital are all brilliant, I stayed overnight for my procedure and every nurse took such great care in looking after me, I felt genuinely cared for and no request was too much. The surgical team were fantastic, my surgeon, Mr Dartey ensured I was comfortable and understood the procedure. His calming nature really helped settle my nerves for the major operation I was about to go through, I felt safe and secure in his care. My Anaesthetist was also brilliant, his humour helped me relax and made me feel at ease in the theatre room, I felt a real sense of camaraderie between the team in the theatre. While I've been at home recovering I have received fantastic aftercare, the ward Dr was able to see me on the same day when I phoned up with a query. I'm so grateful for everyone that has been involved in my care, thank you Mr Dartey and team!

Dr performed eye lift (upper lid blepharoplasty, ptosis aponeurotic repair on 24/4. Care during and post operation was exceptional and outcome was brilliant, a highly skilled surgeon.

Lovely friendly staff. Very clean clinic. I would strongly recommend.

This private equity company have taken over the out of hours care from Devon Doctors who are non-profit and this is the result.
My son is extremely unwell at the moment, called NHS 111 yesterday and was referred for further clinical assessment over the phone which resulted in him being told that he needed to be seen (yesterday) face to face and would receive a call anytime up to midnight to arrange this.
NO call came, no appointment so has to start the whole process off again today. This is no way to treat sick people, Devon Doctors never failed on promised call backs.
Update 03/04/24 my son contacted 111 again the next day with worsening symptoms, this information was fed through to Practice Plus who again promised contact, AGAIN no contact, instead he received a text from Practice Plus yesterday at 7.30 am saying sorry we couldn't see you, please contact your GP!
Clearly Practice Plus Group are not fulfilling their contract obligations to provide out of hours care!