Project Heating Solutions Avis 

603
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

We had solar panels and batteries fitted in July. The whole experience was great from start to finish. We got a quote and once we agreed to go ahead the equipment was installed within a week. All t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just had my yearly boiler and heat pump service provided by Project Heating Solutions. My first appointment had to be cancelled a week before it was due because of staff illness but I was able... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We recently had a heatpump fitted and are very pleased with it so far. The installers turned up on time and worked well, fitting in around us as it was a whole day's work, followed by half a day the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Decided to have an air source heat pump installed at the beginning of the year (2026). Obtained quotes from several companies. PHS were by far the best in price and the professional and speedy way all... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. aussi dans
  3. Environnement et ressources naturelles renouvelables
  4. Fournisseur d'énergie
  5. Fournisseur d'équipements de chauffage
  6. Société d'énergie solaire

Écrit par l'entreprise

Project Heating Solutions (PHS) are the UK’s Trusted Renewables Partner, working with businesses and homeowners across the UK to design and install Air Source Heat Pumps, Solar PV, Battery Storage, EV Chargers and more. Based in Doncaster, South Yorkshire, PHS serve homeowners and businesses across the UK.


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4,6

Excellent

TrustScore 4.5 sur 5

603 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(603)

52 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

why is this company allowed to cold…

why is this company allowed to cold call? I asked for details of their source of names and numbers and was refused that information.

21 juillet 2025
Avis spontané
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Réponse de Project Heating Solutions

Hello Louise, I'm sorry to hear that you feel that you have been "cold called". Any leads that we contact have shown an interest in Air Source Heat Pumps or Solar panels. If you can please email info@phscom.co.uk with all your details I can call you to discuss further and have your details removed. Kind regards Amanda

Noté 1 sur 5 étoiles

Constant calls from this company

Constant calls from this company. not even sure where they have obtained my details from.
Requested removal from database on numerous occasions.

15 juillet 2025
Avis spontané
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Réponse de Project Heating Solutions

Hello Natalie, I can only apologise for any inconvenience caused to you. I have replied to your email and will be investigating this and will respond with my findings. Any leads that we contact generally come from people that have shown an interest in Air Source Heat Pumps or Solar panels. As confirmed by email your details have now been removed from our system and contact details provided of where you can check where your details came from. If I can be of any further assistance please do not hesitate to contact me.
Kind regards Amanda

Noté 5 sur 5 étoiles

First class service from start to…

First class service from start to finish nothing is to much trouble can’t thank them enough
1st class

16 juin 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank your Mr Noon for your feedback and taking the time to leave us a review. Your feedback has been passed onto the installers.

Noté 5 sur 5 étoiles

Jo was excellent

Jo was friendly and very efficient, explained everything he did, my set up is not straight forward at Jo just went a head and did it
Joe checked everything diligently I have full confidence is him and have requested that he is on my file to come next year

24 juin 2025
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Réponse de Project Heating Solutions

Thank you Jayne for the taking the time to leave us a review, it's very much appreciated. Your kind words about Joe have been passed onto him.....he really is a star. We are pleased that Joe explained to you and helped with your set up, always happy to help.

Noté 5 sur 5 étoiles

Brilliant service

Joe, the engineer was absolutely brilliant. Incredibly helpful and informative. He went above and beyond to make sure everything was working well and safe.

16 juin 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you Jillian for taking the time to leave us a lovely review and feedback on Joe, it's much appreciated. We are very pleased that your service went well and Joe went above & beyond. Your feedback will be passed onto him.

Noté 5 sur 5 étoiles

New to Solar Panels

New to Solar Panels
Project Heating Solutions listened to my concerns and answered all questions. Felt comfortable in contacting them for advise and explanations.
Fitting went well and informed throughout.

14 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us such a lovely review Bridget, we appreciate it. We are pleased to hear that you had all your questions and concerns answered and the installation went well. Happy to help

Noté 5 sur 5 étoiles

Heating system serviced to required

Heating system serviced to required, fitter came and did the necessary with no problem very clean and tidy. Would recommend them anyday

28 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review and recommendation. It's much appreciated and your words have been fed back to Steve.

Noté 5 sur 5 étoiles

Heat pump service

Steve carried out a first class service of our heat pump. I would definitely recommend him for any work connected with the system.”

28 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review and recommendation. It's much appreciated and your words have been fed back to Steve.

Noté 5 sur 5 étoiles

Just outstanding.

Just outstanding. Joe took the time to do an excellent job, beyond the technical essentials and providing a thorough clean and cosmetic tidy up. He was also able to give solid advice on some plumbing changes planned for later in the year, opening up a possibility that I wasn’t aware would be an option. I’m genuinely impressed and very happy with the service. Thank you.

16 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank your for taking the time to leave us such a lovely review Mr Keal, it's very appreciated! We are pleased that Joe was able to provide advice, your kind words will be passed onto him.

Noté 5 sur 5 étoiles

Solar panel + battery installation

PHS have provided very good service to my solar + battery installation in all stages, including initial survey of my house, preliminary proposal, detailed proposal and quote, installation and after-sale support.
Michael is a brilliant mate and his responses to my queries are always fast, professional and polite.
Highly recommended to any home owner if you are looking for a similar setup.

15 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for leaving us such a positive review and recommendation Mr Chu it's really appreciated! Your feedback has been passed onto the team and specifically Michael.

Noté 5 sur 5 étoiles

Annual service and fault fix.

Joe came, did the heat pump system annual service and fixed a fault. Excellent.

14 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for your review and feedback Mr Emery, it's much appreciated! Will pass this onto Joe.

Noté 4 sur 5 étoiles

New ASHP installed and working well

Installation went well - a skilled team. We had a problem which delayed completion, but the engineer returned the following day and was very helpful.
We were unclear regarding the next steps and had to ring to find out - it would have been good to have a clear verbal handover, or a routine follow-up email in the first 24 hours after completion. We have fed this back and feel we were listened to and helped.

15 avril 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review Mrs Hargreaves, it's appreciated. We have taken your feedback on board with regards to next steps and the clear handover.

Noté 5 sur 5 étoiles

Great service

Great service for heat pump and boiler always very helpful and everything explained by Joe very efficient and there if needed, allways on time and respectable of property.
Thank you again.

8 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Hello Miss Kilvington, thank you for your lovely feedback and taking the time to leave a review. I will pass your kind words onto Joe. We are very pleased you are happy with your service.

Noté 5 sur 5 étoiles

Project Solutions annual serevice

Had our annual service, the engineer was great by showing us a better more cost effective way to run our air source heating system, bit dissapointed that we werent shown this at installation as we find the air source pump system quite complicated to run. The service was comprehensive and the chap was very thorough and helpful.

2 mai 2025
Avis spontané
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Réponse de Project Heating Solutions

Hello Michael, thank you for taking the time to leave a review for your recent service with Joe our engineer. Your feedback has been passed onto him. We also take on board your comments with regards to not being shown at installation & that you find the system complicated. If there is anything else we can assist with please let us know.

Noté 5 sur 5 étoiles

I've just had my annual service

I've just had my annual service for my heating.

Steve serviced both the boiler and the air source . He didn't stop until the service was completed. He was working for over 2 hours.

To be honest, I was thinking of hav5the Air Source removed, as I wasn't really happy with it. The reason was,(I found out today ) the guy who serviced the boiler and air Source last year hadn't done a proper service. He was only here about 15-20 minutes. Obviously I didn't know anything how long a service should take!! Apparently that chap has now left the company!

Already more hot water is ACTUALLY really hot after today's service.

As well as doing a fantastic job of the service, Steve is such a pleasant, friendly chap.
I cannot praise him enough.

I feel content now in the knowledge that I will be nice and warm this coming winter, without having to put the Gas fire on as well as the radiators

Thanks so much for your excellent service of the heating

Sue Seymour

25 avril 2025
Avis spontané
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Réponse de Project Heating Solutions

Hello Susan, thank you so much for taking the time to leave such a positive review with regards to your recent service and Steve our engineer! I will pass on your kind words to him. I'm sorry to hear about the service last year and yes I can confirm that the engineer is no longer with the company. Any issues going forward please let us know....we are here to help!

Noté 5 sur 5 étoiles

Simply Outstanding

Outstanding service from start to finish.
I had both an air source heat pump and solar panels installed into my property last week and the whole process has been seamless. The sales team were excellent, very thorough and knowledgable and I can’t fault the installation. The lads that came were very polite and explained everything (and even tidied everything up after)
Cannot recommend PHS enough… Thank you guys

16 avril 2025
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us such as positive review Mr Beckster, it's really appreciated!

Noté 5 sur 5 étoiles

Solar and Air Source Heat Pump

Had solar and an air source heat pump installed, really smooth process from start to finish, highly recommend!

10 avril 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us such as positive review Mr Hordle and for the recommendation. It's really appreciated!

Noté 5 sur 5 étoiles

A Great Team

We were delighted with the response we got from the team at PHS, from the office staff on the phone, to the engineers that visited us. They were polite and diligent in all of their actions, answering all of our questions and making suggestions based on them. Well done to them.

31 mars 2025
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Réponse de Project Heating Solutions

Thank you for your review and feedback Mr Adams, it's really appreciated! Your feedback has been passed to the team.

Noté 4 sur 5 étoiles

The planning went well,completed…

The planning went well,completed quickly and effectively,pleased with the outcome, maybe they could have explained in more detail how to work the heat pump

18 mars 2025
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review Mr Carr, it's appreciated. Your feedback has been passed on to the Installation team.

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