Project Heating Solutions Avis 

Minimal disruption and mostly tidily installed and a lot of old tanks, pipes, etc. removed.
no fuss and follow up with queries fast and informative.

Efficient, friendly staff, nothing too much trouble to help and if necessary, repeat all the information you need.
Fitters were fast, efficient and cleared up after themselves, with run through before they left.
Neat and tidy system, and I believe they are well priced.

Great service.very efficient. Knowledgeable, Friendly, Straight on to the job on arrival. Got the job done without any fuss

No issues from sales rep to final scaffold removal. Everyone involved was polite and prepared to explain their particular process flows

I wasted approx 6-8 months with this so called company who told us we would be eligible to receive a free combi boiler replacement due to government funding for ill health. I filled in all the forms answering all the questions and was hassled to pester my G.P. until all forms were signed and completed. They had photos of my home and appliances and all my private information. They sent people round to check every room and take more photos in and outside the house including the attic which I found very invasive. Two weeks later I had a phone call to say we were not eligible for a new boiler as we did not have a water tank. This question was covered at the beginning of this long process. I expressed my concerns as to how this could be as combi boilers do not need a water tank. They would not answer me or tell me why !
This company are a complete scam !!!
Dont waste your time and be taken in as I was !!!

Professional service from start of the process to the end.

A very professional service throughout the quotation to installation process.
Each and every specialist to include sale’s, design, installation and customer service gave clear and concise information allowing me as purchaser to make an informed judgement when deciding who to place a high cost order with.

The installation of my solar panels was swift and efficient, all mess was cleaned up and taken away. The help from Michael in the Customer Care department was very much appreciated.

Very well organised and very good communication at all times. Done when they said and really pleased with our installation

Excellent service as usual from PHS. The engineer was very thorough and polite. He explained what he would be doing regarding the service,10/10.

The workers damaged my home and refused to fix it, Also I received a terrible customer service experience when I challenged the behaviour they started laughing. They could benefit from learning some manners and what good customer service is. Don't allow these cowboys in your property they will damage it and try to intimidate you if u address your issues.

All the procedure, a very competent team at every level and all is working well!!
I know it's mid summer but I have every confidence it will be good in the winter, and there's the team to assist with any problems,
Thank you

Trustworthy and friendly company, did a great job for us. Would recommend

After a lot of initial problems, everything was sorted out from a visit by Martin. I now have an instruction leaflets, shown how to use the system and a faulty wire replaced.Many thanks for the visit

Problems with installation, wrong circuit breaker used which kept tripping, I had to provide one myself. Very little care taken with my home, brickwork damaged (drilled from inside without pilot hole blew out brick face) and damage to patio (paving cracked/smashed) due to little care taken with scaffolding.

I have now had a heat source pump installed which was completed in 2021 and recently has solar panels installed. I chose Project Heating Solutions as I was happy with the work and service provided previously, hence I went back to them for the solar panels.

This is the first year I had cause to complain, was disappointed to find that our whole system was left switched off after the service had been completed. Phoned next morning only told there is a help line if you have problems, no apology or anything.

We recommend project heating for professional work and assurance at all times. From the very start of our project , to the first meetings, to inspections and work carried out in and out of our home.

We had no compliants . Neat and tidy work at all times and every engineer was polite and respectful.

It has been well worth waiting for, clean energy and easy to use.Enjoying constant hot water at all times and also a big plus so economical to run .

Thankyou to project heating and all your hard working team

They are reliable, efficient and do an excellent job. The engineers are tidy clean workers (what a change that is), and everybody i have dealt with are patient and kind. Keep up the good work.