Fantastic customer service from Mathew Hill. I have a Braintumour and get confused easily. I always renew here as they give great service and more importantly they’re the cheapest. Great job Mathew.... Voir plus
L'entreprise a répondu
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Quick and easy. Was able to amend my details where necessary. Price was very competitive saving me £140 compared to my current insurers renewal quote.
L'entreprise a répondu
Easy to use website with competitive quote for an empty property. No idea how good they are in the event of a claim as only experience is purchasing a policy. Documents arrived quickly and process wa... Voir plus
L'entreprise a répondu
Good communication and pricing, without all the harassing phone calls you get from other companies. I asked to be notified by email only and this is exactly what this company did
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance propriétaire
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance commerciale
- Courtier d'assurances
- Compagnie d'assurance de responsabilité
Écrit par l'entreprise
Here at RightSure, we know your time is precious and better spent running your business than searching for insurance. There is no such thing as a one-size-fits-all business insurance that will cover all of your needs. Our Business Insurance specialists have years of experience finding the best deals for our customers.
Coordonnées de contact
Royaume-Uni
- rightsureforbusiness.co.uk
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I wouldn't use these guys again
I wouldn't use these guys again, a very condescending attitude when I tried to cancel a policy after selling an investment property, they told me they would charge £90! cancellation fee on top of the £25 from the insurer on a £200 policy, £90! that is ridiculous.
The operator was rude and frankly in this day and age should be better at her job.
5 juin 2026
Avis spontané
Réponse de RightSure for Business
Hello,
Thank you for taking the time to leave feedback. We're sorry to hear your experience didn't meet the standard we aim to provide.
We understand that since leaving your review, this matter has been escalated to our Head of Commercial and has now been resolved.
Should you need any further assistance, please email commercial@rightsure.co.uk and our friendly Commercial Team will be happy to help.
Kind regards,
Mike
RightSure for Business
I spoke to Matthew to arrange a new…
I spoke to Matthew to arrange a new insurance policy.
He was polite and easy to understand. He gave me all the information needed as concisely as possible. He was knowledgeable and processed my policy quickly and efficiently.
I was recommended to use this company and I would now recommend them myself.
You also don't have to wait on the telephone for ages to get to speak to someone.
4 juin 2026
Avis spontané
Réponse de RightSure for Business
Hi,
We are delighted to receive your fantastic 5-star review! It's wonderful to know that Matthew made a positive impact on your insurance journey. We'll make sure to share your feedback with them.
Kind regards,
Mike
RightSure for Business
went well....all good thanks
29 mai 2026
Réponse de RightSure for Business
Hello,
Your 5-star Trustpilot review puts a smile on our faces! Thank you for choosing us and sharing your positive experience.
Kind regards,
Mike
RightSure for Business
Easy process to take out a new policy…
Easy process to take out a new policy for my property requiring landlord insurance.
28 mai 2026
Réponse de RightSure for Business
Hello,
Thanks for choosing us to insure your property. We really appreciate it.
If there is anything we can do to make it a 5-star review, just let our team know.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hello,
Thank you so much for 4-star review. We are so glad you were able to arrange insurance so easily.
If there is anything we can do to make it a 5-star review, please let us know.
Kind regards,
Mike
RightSure for Business
Very straight forward online
1 juin 2026
Réponse de RightSure for Business
Hello,
Thanks so much for the fantastic feedback. We are so glad you were able to easily arrange insurance online.
Kind regards,
Mike
RightSure
GOOD PRICE AND BRIALLIANT SERVICE
27 mai 2026
Réponse de RightSure for Business
Hello,
We can't thank you enough for your 5-star review on Trustpilot. Your feedback encourages us to keep striving for excellence.
Kind regards,
Mike
RightSure for Business
Helpful,and reasonably priced
The company were reasonably priced,and staff were helpful with any questions when I called.
22 mai 2026
Réponse de RightSure for Business
Hello,
Thank you for your glowing 5-star review on Trustpilot. We're dedicated to consistently providing you with the best service.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hi,
Your 5-star Trustpilot review is a testament to our team's hard work and dedication. We appreciate you taking the time to leave a fantastic review.
Kind regards,
Mike
RightSure for Business
It was quite simple and straightforward…
It was quite simple and straightforward experience
19 mai 2026
Réponse de RightSure for Business
Hello,
This review has genuinely made our day, thank you! Feedback like yours keeps us motivated to provide the best service.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hello,
Reviews like this mean a lot to the whole team. Thank you for taking the time to share your experience.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hi,
Thank you for choosing us and for taking the time to say so. We really do appreciate it.
Kind regards,
Mike
RightSure for Business
Got through on the phone in no time
Got through on the phone in no time. Cleared up a pint which I did not understand. All good
20 mai 2026
Réponse de RightSure for Business
Hi,
Thanks so much for the 5 stars on Trustpilot. Really appreciate it.
Kind regards,
Mike
RightSure for Business
SIMPLE & EASY TO PURCHASE
13 mai 2026
Réponse de RightSure for Business
Hello,
Really appreciate you taking the time to leave a review. So glad the experience has been a positive one.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hello,
Thanks so much for the fantastic 5 star review. We really appreciate it.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hi,
Thank you so much for the fantastic feedback. We're really glad you were able to get a great deal on your insurance so easily.
Kind regards,
Mike
RightSure for Business
Obviously not actually claimed on the…
Obviously not actually claimed on the insurance. Hope never to need it. The process very easy and payment simple.
14 mai 2026
Réponse de RightSure for Business
Hello,
Thank you so much for your 5 stars on Trustpilot. We really appreciate.
We hope you never need to make a claim, but if you do, our team will be on hand to guide you through every step.
Kind regards,
Mike
RightSure
Worth a look
The website was easy to use. The required information was readily available and the price was competitive
11 mai 2026
Réponse de RightSure for Business
Hi,
Your 5 star review on Trustpilot made our day. We're grateful for your support and hope to continue exceeding your expectations.
Kind regards,
Mike
RightSure for Business
Réponse de RightSure for Business
Hello,
We can't thank you enough for your 5-star review on Trustpilot. Your feedback encourages us to keep striving for excellence.
Kind regards,
Mike
RightSure for Business
Home Emergency no phone number?
Just took out cover for my BTL property and I added ‘Hone Emergency’ as an extra cover. When trying to find the number to call on their 44 page document it doesn’t seem to exist? I called operate number that are on the document and they don’t know either and I am awaiting an email back. Not a good start. May have to cancel if I can’t the number to make a claim.
Update 12th May:
I have cancelled this policy but unfortunately have now been charged a £50 admin fee.
Your reply to me asking why, as I have a 14 day cooling off period was this:
“As per our term and condition there is a £90 cancellation (£50 if cancelled within 14 days from commencement).”
My the main issue with this being the key wording on your document is "£50 if cancelled within 14 days from commencement"
The cancellation clause refers to cancellation within 14 days from commencement. My policy had not commenced when I cancelled.
Needless to say I am very glad I didn’t buy insurance from you.
Complaint has been sent and review downgraded to 1 star from 3 to reflect this.
8 mai 2026
Réponse de RightSure for Business
Hello,
Thank you for taking the time to leave feedback. We're sorry to hear about the frustrating experience you've had so soon after taking out your cover.
We completely understand that insurance documents can be confusing and we're sorry that finding the Home Emergency contact number wasn't straightforward. The policy documentation is produced by the insurer, but we will absolutely pass your comments on to them.
We will also be looking at ways to make important information, such as key telephone numbers, clearer and more prominent within our documents so that other customers don't face the same difficulty.
We can see that you spoke with a member of our team regarding the number, which was confirmed by email on Friday 8th May at around 12 pm. Should there be anything else we can help you with, please let us know.
Kind regards,
Mike
RightSure for Business
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