Scudo Avis 

250
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

We bought a mirrored cabinet and while adjusting the shelves a very small nut which holds the shelf bracket in the frame fell out and was lost. I ordered and paid for a replacement bracket. Bracket ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speed of aftercare was great, Megan dealt with my issue promptly and outlined what needed to be done in a clear and precise way. She also made sure to keep in touch and check on thing sat every stage... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’d like to give a special mention to Megan Locke-Haynes at Scudo. She is always extremely helpful, professional and quick to respond whenever I need assistance. Megan always goes the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I contacted the company over an year after buying shower sliding doors, asking some help with minor issues I waited too long to try to resolve. I was worried it was too late after the warranty expired... Voir plus

L'entreprise a répondu


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4,5

Excellent

TrustScore 4.5 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(250)

145 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The guys at scudo were super helpful…

The guys at scudo were super helpful with assisting me with an issue I had with my shower controls. They were quick to reply, explained what the issue was and gave me some tips to help resolve the issue, saving me 80 quid. In today's day where everyone's trying to make a quick quid, this is super appreciated. Thanks a lot.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Jess in customer service has been…

Jess in customer service has been great. I love scudo shower products and I had a fault with my shower. Jess sorted the replacement part under the lifetime guarantee and got it shipped out asap for me. She responded quickly to my emails and kept me well informed. 5 star service from a great company.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Sam has been fantastic sorting out a…

Sam has been fantastic sorting out a problem with my hot tank. His customer service is a credit to his company. He is patient and nothing was too much trouble for him. He always came back to me when he said he would. I wish all customer services followed his work ethos. Thank you Sam

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Shower Door Replacement

My shower door roller was broken and I couldn’t buy the replacement in Chester.
Finally I was introduced to the Harrison Bathroom seeking for help, might be the last hope actually.
Callum is much helpful, he replied me promptly and advised me to look for the replacement at the Scudo Bathroom (he also gave me the model number) that I could get the replacement at last.
Though the warranty of my shower settings were long expired, Callum still gave hands. Brilliant staff.

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a problem with a tap only…

I had a problem with a tap only purchased 6 months ago which I had bought from Tile planet in Leicester. I took the tap back was appalled by their reluctance to replace the tap or contact Scudo to rectify the issue. Basically they said the onus was on me!
I contacted Scudo who were brilliant and sent a replcement cartridge which i was able to change myself.
Big shout out to the customer services team..you're all amazing!! Thank you so much!

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Scudo do not issue refunds

Scudo do not issue a full refund if a return is made after 2 days! You will only get a 30 % refund value within 28 days and no refunds after 28 days.
I wanted to return an expensive shower screen as the size was too big but they only offered a 30% refund so I incurred a loss of over £100.

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

SCUDO Callum Perfect help

Having had a bathroom (cowboy) local fitter who was kicked off site, one of the problems he left the shower was not working as designed, I must point out SCUDO had no input creating the problems, having problems with the shower and none of the original paperwork, SCUDO in the form of Callum and his service colleges advised me, and indeed supplied the parts to correct the problem, so many thanks your shower parts are working perfectly, Many thanks Frank Boswell

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

The customer service team are excellent. Callum, Daisy, Megan and Jess were all extremely helpful, friendly and polite. They found a solution to two issues that my customers had, and immediately offered replacement products and credits for the damaged items.

Well done all!

12 mai 2026
Avis spontané

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