Sunday 12/20/20, securegive cost us thousands of dollars in lost donations due to a update glitch! Extremely disappointed! They’ve corrected the error and included an apology....
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Lisez les avis des autres
Since we've been using SecureGive at Hope City Community Church, we've seen an increase in online giving. Our folks love that you can give through our website, the secure give app, or by text. The e... Voir plus
We use the Kiosk, Online giving, Text giving and Mobile giving from SecureGive. Over 50-60% of our weekly giving comes in through these platforms, and we've been able to capture payments for events,... Voir plus
L'entreprise a répondu
Everything has been "working," but there is virtually no customer contact excluding email advertisements for new services and/or products. Also, I made some inquiries about new card readers (read chip... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a comprehensive digital giving software allowing churches and non-profits to collect donations, receive payments, and register volunteers through online, mobile, kiosk or text to give solutions. We were created by a local church Pastor for local church Pastors. SecureGive put the first giving kiosk in a church in the United States 12 years ago, and we've been the leader in digital giving ever since. SecureGive serves over 2,000 churches and non-profits in all 50 states. We are based out of Augusta, Ga. and still 100% owned by our founding Pastor, Dr. Marty Baker. We drive and inspire stewardship in churches and non-profits after deployment of our software through our marketing team and tools. SecureGive is a debt free company committed to practicing good stewardship for ourselves as we drive it in the local churches and organizations across the US.
Coordonnées de contact
426 Furys Ferry Rd, 30907, Augusta
- 706.228.3210
- Support@securegive.com
- securegive.com
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New Era
I love secure give!! It has taken our giving to a new level. Being the administrator of our account, it has made life easy for me. The only thing that concerns me is the fact that people set up an account to give by text/online and their transactions are being decline several time in a row!! I don't know if it's the banks or you guys but people get frustrated with it. Other than that thanks for creating such a great company!!!
We love Secure Give!
Secure Give employees are always available to help and quickly answer any questions we have. The equipment is reliable and easy to use and the reporting is accurate and easily accessible. We switched over from another vendor and within a matter of days, we were up and running. We couldn't be more pleased. It's great to deal with a company that shares our beliefs and truly wants us to succeed.
Excellent Service and Easy to Use
We have used this service for a little over two years now and have had no issues with it. It is easy to use and reporting is simple but adequate.
The Perfect Giving Solution!
We are proud to say that we have partnered with SecureGive for more than 7 years and are very satisfied customers! They offer a comprehensive and flexible giving solution that allows our members to give their donations from anywhere: their desktop computer, smartphones and mobile devices, our kiosks located in our Cathedral; and even through text a message! Our church family is able to tithe and give offerings in the time, place, and situation that is most convenient, meaningful and powerful to them. Of course most of the digital giving platforms out there offer many, if not all similar options; however, it's our experience that SecureGive's platform is very user-friendly, easy to set up, and transactions are processed in seconds. They have provided us excellent customer service; their prices and fees are comparable to other digital giving companies, and they are PCI and SSL complaint.
As finance manager of contributions, I access our SecureGive dashboard often, to match donors to our database, get donation totals, update categories of giving, etc. The dashboard is basically self-explanatory and very easy to use.
Digital giving has tremendously helped to streamline administrative overhead costs, thus putting more dollars to work in the ministry. We are very satisfied with SecureGive's digital platforms and look forward to continuing our partnership. May God continue to bless the Baker's and the entire staff for their love, care, and prayers for their clients; and for continually operating in the spirit of excellence. Thank you and bless you!
Colossians 3:23 - And whatsoever you do, do it heartily [in excellence], as to the Lord, and not unto men
Great service, but room for improvement.
Great customer service. Hardware issues.
Excellent service!
Great online giving portal, great customer service! Love Secure Give.
Great Experience
Our experience with SecureGive has been great! Most of our members who use the system on a consistence bases love it. We can't wait for the Events module to be available through the mobile app & our kiosk. This will make signing up for events a lot easier for our members.
Accurate, responsible, helpful, real people when you need them.
The people respond whenever we have a question or a problem. The system is user friendly and easy to learn and navigate.

Réponse de SecureGive
Status Quo
Everything has been "working," but there is virtually no customer contact excluding email advertisements for new services and/or products. Also, I made some inquiries about new card readers (read chips) and kiosks Q4 2015 and Q1 2016. Manufacturer didn't have product ready and I was told that I would be contacted. Never contacted. I followed up and no one called back. Cricket....

Réponse de SecureGive
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