The plumbing service team visited today to repair an issue, and I was genuinely impressed with their professionalism from start to finish. They arrived on time, explained everything clearly, and carri... Voir plus
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Serviceteam are a good company I had a few problems this time with engineers being off sick and had to rebook however Jader was excellent, he turned up on time and completed the job quickly
I got plenty of emails letting me know the time of arrival and even a tracker at the end. The plumber was really profesional, with plenty of spare parts for unforesen problems and left everything tidy... Voir plus
L'entreprise a répondu
Serial problems over a few days included two defective toilet flushes, a blocked kitchen sink and a rumbling, vibrating gas fired boiler. Ethan organised the repairs and plumbing engineer, Jader, carr... Voir plus
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À propos de l'entreprise
- Ingénieur gaz
- aussi dans
- Charpentier
- Électricien
- Entrepreneur spécialisé dans les revêtements de sol
- Peintre
- Plombier
Écrit par l'entreprise
Welcome to Serviceteam where you can find out all about OUR TEAM and see our excellent customer reviews! Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CARPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. Serviceteam are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes. Our Loyal customer base love that we have Fast Response Times Qualified, Vetted & Friendly Engineers Clear and easy pricing 24hrs Emergency Services 5% off booking online Our Expert Engineers take pride in providing our valued customers with high quality workmanship, clear and effective communication, fantastic customer service and a ready smile. We know that these type of works are normally surrounded with stress for our customers, so we’re here to provide a service that will ease your stress. Emergency Homecare Property Maintenance We offer an around the clock service for emergency homecare property maintenance for all situations available 24/7, 365 days of the year. Simply call 020 8640 7907 or request a call back via our website and we’ll have one of our local emergency engineers out to you ASAP and all our work is guaranteed. Find out more about the services that we offer by calling our friendly office staff on 020 8640 7907 or check out our website for more information: www.serviceteam.co.uk
Coordonnées de contact
London, Royaume-Uni
- 020 8059 8123
- trustpilot@serviceteam.co.uk
- serviceteam.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Annual boiler service
Routine annual boiler service. Easy booking process. Regular updates on allocated time slot, and very useful app to follow progress of service vehicle. I have known my engineer for over 10 years now, and he is very familiar with my Worcester Bosch appliance. He worked cleanly, quickly and efficiently. Very satisfied.
1 septembre 2025
Avis spontané
Réponse de Serviceteam
Hi Michael - Thank you for taking the time to share your experience with our annual boiler service! It's wonderful to hear that our booking process and app updates made everything seamless for you.
We're particularly pleased that your engineer's decade-long familiarity with your Worcester Bosch appliance continues to deliver the clean, quick, and efficient service you expect. This kind of ongoing relationship is exactly what we strive for – ensuring our customers receive consistent, expert care from engineers who truly understand their heating systems.
Your satisfaction is our priority, and feedback like yours reinforces our commitment to maintaining the highest service standards. We look forward to continuing to serve you and your heating needs for many years to come.
Stay safe - serviceteam
Efficient and fast
1 septembre 2025
Réponse de Serviceteam
Hi John - Thank you for taking the time to share your feedback! We're delighted to hear that you found our service both efficient and fast – these are exactly the standards we strive to maintain for all our clients.
Your positive experience reflects our team's commitment to delivering prompt, professional solutions without compromising on quality. We appreciate customers like you who recognise the value of reliable service delivery.
We'd be pleased to assist you with any future requirements and look forward to continuing to exceed your expectations.
Stay safe - serviceteam
Annual Boiler Service MTX319168
Sara was very efficient in organizing the appointment. I was advised of the exact time of arrival and David arrived on time. He carried out his work very professionally always informing me of what he was doing or had done. I have used ServiceTeam quite a few times as they are very reliable.
26 août 2025
Avis spontané
Réponse de Serviceteam
Hi Patrick - Thank you so much for taking the time to share your experience with your annual boiler service. We're delighted to hear that Sara provided efficient coordination and that David arrived punctually and conducted the service professionally whilst keeping you fully informed throughout the process.
Your feedback about our reliability means a great deal to us, and we're pleased that you continue to trust ServiceTeam for your heating and maintenance needs. It's exactly this level of professional service that we strive to deliver to all our customers.
We look forward to continuing to serve you with the same high standards for your future boiler servicing requirements. Should you need any assistance or have questions about your boiler maintenance, please don't hesitate to get in touch.
Many thanks again for choosing Serviceteam.
Stay safe - serviceteam
Shower repair
From the start your company was very helpful and polite you gave me an accurate estimate of the cost of the job.you kept me updated on what you were doing ( I.e. waiting for the parts that you needed to do the job) you asked me when it would be convenient for me to do the job not telling me when you would do it. You told me that your engineer was running late on my allotted time, that was helpful to know.
27 août 2025
Avis spontané
Réponse de Serviceteam
Hi Garry - Thank you so much for taking the time to share your positive experience with our shower repair service. We're delighted to hear that our team provided you with helpful and polite service from the very beginning.
It's wonderful to know that our accurate cost estimate, regular updates throughout the process, and flexible scheduling around your convenience met your expectations. We particularly appreciate your understanding when our engineer was running late. Keeping you informed is always our priority, and we're glad this approach worked well for you.
Your feedback reinforces our commitment to delivering professional, customer-focused service at every step. We truly value customers like you who recognise the care we put into our work.
Should you need any plumbing services in the future, we'd be more than happy to assist you again. Thank you for choosing Serviceteam!
Stay safe - serviceteam
Tidy and professional boiler service I was kept informed about the engineers…
Boiler service -PVT
Easy to make the appointment
Got confirmation by email
Reminder by text message with 3 hour slot the day before
I was kept informed about the engineers arrival time on the day
He was friendly very tidy and thorough. He explained what he was doing.
I felt that he was professional and knowledgeable
MTX319010
24 août 2025
Avis spontané
Réponse de Serviceteam
Hi Charlie - Thank you for taking the time to share your positive experience with our boiler service. It's wonderful to hear that our streamlined booking process, from appointment scheduling through to email confirmations and text reminders, met your expectations.
We're particularly pleased that our engineer demonstrated the professionalism and thoroughness that Serviceteam is known for. Your feedback about his friendly approach, tidy work practices, and clear explanations reinforces our commitment to delivering exceptional service standards.
Should you require any future boiler maintenance or heating services, we'd be delighted to assist you again.
Thanks again for choosing Serviceteam.
Stay safe - serviceteam
Fast efficient service
Came promptly.
Very polite and friendly.
Fast efficient service.
20 août 2025
Avis spontané
Réponse de Serviceteam
Hi John - Thank you so much for taking the time to share your positive feedback! We're delighted to hear that our team provided you with prompt, friendly service for your electric shower installation.
At Serviceteam, we take pride in delivering efficient and professional electrical services while maintaining the highest standards of customer care. It's wonderful to know that our approach made a positive impression during your installation.
We truly appreciate your recommendation and look forward to assisting you with any future electrical needs you may have.
Stay safe - serviceteam
Great, friendly service
19 août 2025
Avis spontané
Réponse de Serviceteam
Hi Fife - Thank you for taking the time to leave such a detailed review. We are pleased to hear that you were satisfied with the thoroughness of our gas boiler service.
Our engineers are committed to upholding the highest safety standards, and we're glad the recommendation for a gas monitoring device helped ensure your installation complies with current regulations.
We appreciate you choosing Serviceteam and look forward to assisting you with any future needs.
Stay safe - serviceteam
Efficient arrangement of visit
Efficient arrangement of visit. Equally efficient service and health check on the boiler system. Very satisfied
13 août 2025
Avis spontané
Réponse de Serviceteam
Hi Alan - Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that Jadar provided you with such outstanding service from start to finish.
It's wonderful to know that our competitive pricing, clear communication, and punctual arrival exceeded your expectations. We take great pride in our real-time tracking system and our commitment to delivering efficient, high-quality workmanship on every job.
Your recommendation means the world to us, and we'd be more than happy to assist you with any future plumbing needs. Don't hesitate to get in touch whenever you need our services again.
Thank you for choosing Serviceteam!
Stay safe - serviceteam
Good communication regarding the appointment
Lots of communication about when they were coming etc so I wasn't left hanging around all day. Seemed to be very thorough assessment of the system and all working well 👍
11 août 2025
Avis spontané
Réponse de Serviceteam
Hi Sarah - Thank you for taking the time to leave such positive feedback! We're so pleased you appreciated the clear communication around your appointment—we aim to keep our customers fully informed every step of the way.
It's great to hear that you found our assessment of your system thorough and that everything is working well. If you have any questions or need further assistance in the future, don't hesitate to get in touch.
Thanks again for choosing Serviceteam!
Stay safe - serviceteam
Good helpful and knew the problem right…
Good helpful and knew the problem right away and was able to suggest a fix
7 août 2025
Avis spontané
Réponse de Serviceteam
Hi Sierra - Thank you for your review and for sharing your experience with us! We're thrilled to hear that our team quickly identified the issue and provided a clear solution for your shower enclosure and painting needs.
Your satisfaction is always our priority, and we're delighted we could help with identifying the issue. Should you need further assistance or have any additional concerns, please don't hesitate to reach out, we're here to help.
We look forward to assisting you again in the future!
Stay safe - serviceteam
Service review
Ethan was very efficient providing us with a quote and booking an engineer. Nicolae was very professional, competent and efficient, providing nice solutions to our queries.
1 août 2025
Avis spontané
Réponse de Serviceteam
Thank you for taking the time to share your experience! We’re delighted to hear that Ethan provided you with a quick and efficient quote and booking process. It’s equally wonderful to know that Nicolae delivered professional and competent solutions to your queries.
Your satisfaction and trust mean a lot to us, and we’ll be sure to pass along your kind words to Ethan and Nicolae. It’s feedback like this that keeps us motivated to provide excellent service.
Should you need further assistance or have any questions in the future, please don’t hesitate to get in touch. We’d be more than happy to help!
Stay safe - serviceteam
Réponse de Serviceteam
Hi Samu - Thank you for your review and for sharing your positive experience with us! We're thrilled to hear that our team was able to provide a speedy diagnosis and quick service.
Your satisfaction is our priority, and knowing that we met your expectations means a great deal to us. If there's anything more we can do to assist you, please don't hesitate to get in touch—we'd be happy to help.
Thanks once again for your kind words, and we look forward to serving you again in the future!
Stay safe - serviceteam
Professional efficient
Pleasant, polite and professional. Inspected my Rointe water heater. Definitely recommend Service Team
5 août 2025
Avis spontané
Réponse de Serviceteam
Hi Sofia -Thank you for sharing your wonderful feedback! We're delighted to hear that you found our team pleasant, polite, and professional during the inspection of your Rointe water heater.
Our goal is always to deliver efficient and top-quality service, and it's rewarding to know we've met your expectations. We truly appreciate your recommendation of Serviceteam and look forward to assisting you with any future needs.
If you have any further questions about your water heater or need support with other services, please don't hesitate to reach out.
Stay safe - serviceteam
Job was done quickly and completely
Job was done quickly and completely. Would use them again
2 août 2025
Avis spontané
Réponse de Serviceteam
Hi Ron - Thank you for your review! We're delighted to hear that you're pleased with the quick and complete installation of your new vanity. It’s always our aim to provide efficient, high-quality service to our customers, and we're thrilled to know we met your expectations.
If you need any further assistance with future projects, we’d be more than happy to help. Thank you for choosing Serviceteam, and we look forward to working with you again!
Stay safe - serviceteam
Excellent service!
Excellent service!
Quick responses, I was kept well informed of visits and timings. David, the engineer, was most knowledgeable and polite. He communicated very well what the problem was and why it happened, and what solution was required. And he fixed the problem with my boiler, definitely 5 stars for Kevin & David!
31 juillet 2025
Avis spontané
Réponse de Serviceteam
Hi Teresa - Thank you for your excellent feedback! We're thrilled to hear about your positive experience and that our team, especially Kevin and David, provided excellent service. Quick responses and clear communication are what we strive for, and we're so glad David was able to explain the issue with your boiler and resolve it efficiently. Your kind words mean a lot to us!
If you need any assistance in the future, please don't hesitate to reach out—we'd be delighted to help again.
Stay safe - serviceteam
Boiler repair and MTX Number: MTX316292
Boiler repair
Booking process was very efficient and transparent online. The engineer was on time and very professional. Overall, a very good turnaround and would use the service again.
20 juillet 2025
Avis spontané
Réponse de Serviceteam
Hi Guillaume - Thank you for sharing your experience with our boiler repair service and referencing the MTX316292.
We’re delighted to hear that the booking process was efficient and transparent for you, and that our engineer arrived on time, demonstrating professionalism. Ensuring a smooth and reliable service for every customer is our top priority, and your feedback helps confirm we’re on the right track.
We’re thrilled that you had a positive experience and are pleased to know you would use our service again. Should you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Stay safe - serviceteam
Changing our shower
Changing our shower was not an easy task and Jader did a great job, all in 1 day, fixing even some issues (noise when using hot water) that we did not think we could sort! Great job!
28 juillet 2025
Avis spontané
Réponse de Serviceteam
Hi Pascal - Thank you so much for taking the time to share your experience! We're thrilled to hear that Jader was able to complete the shower replacement quickly and efficiently, while also addressing the unexpected issue with the hot water noise. It's always our goal to exceed expectations, and it's great to know we did just that.
If you need assistance with any future projects, please don't hesitate to get in touch—we're always here to help!
Stay safe - serviceteam
Serviceteam
Very good communication.
28 juillet 2025
Avis spontané
Réponse de Serviceteam
Hi Vicky - Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with the communication and the installation of your new CO and smoke alarm! Delivering excellent service and ensuring our customers feel well-informed is a top priority for us.
If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to reach out. We'd love to work with you again in the future.
Stay safe - serviceteam
Shower replacement
The booking of the job was well managed. Due to engineering availability it was booked for a Saturday with a 3 hour arrival slot which I understand is standard. Unfortunately the engineer was an hour late, and I was not informed of the delay until I chased it. As it was the weekend I wasn't able to speak to someone and had to go back and forth on dm's. The engineer tracker was also not updating. However, once the engineer arrived the job was carried out to a high standard with no issues. I am very pleased with the work carried out
26 juillet 2025
Avis spontané
Réponse de Serviceteam
Hi Ruth -Thank you for sharing your experience with us. I'm glad to hear that you were pleased with the high standard of work delivered by our engineer during your shower replacement. Your satisfaction with the quality of our service means a great deal to our team.
However, I'd like to apologise for the delay and the inconvenience caused by the lack of timely communication about the engineer's arrival. We understand how frustrating this can be, especially when plans are affected at the weekend. I'll be passing on your feedback to our scheduling and customer service teams so we can improve our communication processes, including having a reliable engineer tracker.
If there's anything else we can assist you with or if you'd like to discuss this experience further, please don't hesitate to contact us directly at [insert contact details]. We hope to have the chance to provide an even better experience next time.
Thank you for choosing Serviceteam!
Stay safe - serviceteam
Thank You
I just want to say a massive thank you to Dayle for her outstanding support and professionalism. I had an issue with one of my Acqua Di Gio Profumo bottles not arriving from TJ Hughes, and unfortunately, I wasn’t getting much help or clear updates from the retailer themselves.
Dayle stepped in and made all the difference — she was patient, understanding, and kept me informed every step of the way. She took ownership of the situation, chased up the updates, and made me feel reassured when I was left feeling quite frustrated.
Thanks to her, I finally received the clarity and assistance I needed. It’s rare to come across someone so dedicated and genuinely helpful. Dayle turned a stressful experience into a positive one, and I’m incredibly grateful for her support.
Thank you again, Dayle — your help meant a lot!
24 juillet 2025
Avis spontané
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