I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Voir plus
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Lisez les avis des autres
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Voir plus
I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service
Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .
À propos de l'entreprise
Écrit par l'entreprise
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Coordonnées de contact
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlande
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,0
Bien
250 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had to return and asked if I could do…
Had to return and asked if I could do it at a local shaws.
Got an answer asap was told no problem.
Was told how to do it.
Got there and even though very busy at 10.30 in the morning they sorted me out in no time.
Thank you.
21 novembre 2023
amazing service delivered on time loved my purchase good prices
amazing service delivered on time
21 novembre 2023
Great item...fast click & collect
21 novembre 2023
Excellent service
23 octobre 2023
Réponse de Shaws Department Stores
Hi Niamh,
Thank you so much for sharing your experience with us, we are delighted to hear that you found our service to be excellent.
If there is anything we can assist you with on a past or future order, please get in touch!
Kind regards,
Shaws
One item was totally different than…
One item was totally different than advertised. I returned this item and another to the store and received refund for one item but not the other after almost a week.
23 octobre 2023
Réponse de Shaws Department Stores
Hi Vanessa,
Thank you for providing this feedback for us, we would be interested in hearing more about your experience via email (online@shaws.ie) so that we may improve our service.
We invite all of our customer to get in touch with us should they experience any issues with their online orders, so that we may have the opportunity to remedy the situation as soon as possible.
Thank you again for sharing your experience, and helping us to improve our service!
Kind regards,
Shaws
Great fast delivery lovely blouse for…
Great fast delivery lovely blouse for the price l was very happy with it
23 octobre 2023
Réponse de Shaws Department Stores
Hi Mary,
Thank you so much for sharing this feedback on your order with us! We are very pleased that you received your order quickly, and were pleased with both the quality and the price of the item you ordered. We hope that you choose to shop online with us again, and encourage you to get in touch should you need anything!
Kind regards,
Béibhinn
Réponse de Shaws Department Stores
Hi Mary,
Many thanks for taking the time to leave this review for us! We are delighted to see that you are pleased with your purchase and found our delivery to be timely.
Please get in touch if we can assist with any past or future orders!
Kind regards,
Shaws
A good experience of online purchasing…
A good experience of online purchasing and returning.
23 octobre 2023
Réponse de Shaws Department Stores
Hi Siobhan,
Thank you so much for sharing this feedback on your experience with us. We are pleased that you had a positive experience purchasing your desired items, and that you found our returns process easy to use.
We invite you to get in touch should you ever require assistance on a past or future order.
Kind regards,
Shaws
Great support
Great support, when had to return, one item, no problem and larger size easily bought.
23 octobre 2023
Réponse de Shaws Department Stores
Hi Rosemary,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you found our returns service easy to use and were able to find the item you desired 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
Réponse de Shaws Department Stores
Hi Dearbhla,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you were able to find what you needed, and had a positive delivery experience 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
What a experience we had in your Tralee…
What a experience we had in your Tralee store went in with my sister to the bedding section met a super girl called Vlora she was so helpful went above and beyond to help any thing we wanted and didn’t have in stock
was able to get from other stores which we will collect over the next few days pleasure doing business with her staff like her are hard to get thanks for making our shopping experience a fun day
Regards Marian from Kenmare
24 octobre 2023
Avis spontané
Réponse de Shaws Department Stores
Hi Marian,
Thank you so much for sharing your experience in our Tralee store! we are very pleased that you received such wonderful assistance, and hope you will return to store soon.
Kind regards,
Shaws
Quick delivery
Quick delivery
Well wrapped
Items purchased were good quality
Had to return some items for bigger sizes and my card was refunded Ina few day
I’m very pleased overall
11 octobre 2023
Réponse de Shaws Department Stores
Hi Marguerite,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you found our items well-wrapped and good quality, and that our returns process was easy! 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
Fantastic delivery speed ,came 2 days…
Fantastic delivery speed ,came 2 days after order.
12 octobre 2023
Réponse de Shaws Department Stores
Hi Kieron,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you found the delivery speedy and received your order so soon 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
GreT Prices and Delivery
12 octobre 2023
Réponse de Shaws Department Stores
Hi Clare,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you enjoy the deals offered and Shaws, and had a positive experience with our delivery service 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
Very good price for Mango coat and…
Very good price for Mango coat and speedy delivery.
12 octobre 2023
Réponse de Shaws Department Stores
Hi Lisa,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you enjoyed your purchase of a Mango coat with us, and that you found delivery speedy 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
Got great value on good quality…
Got great value on good quality merchandise, check out smooth and delivery very fast. Much easier shopping on line than in store searching through lots of stock.
12 octobre 2023
Réponse de Shaws Department Stores
Hi Bernadette,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you enjoy browsing our store online, and that you found the process easy and delivery quick 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
Prompt and efficient service
Prompt and efficient service. Delighted with my purchases
11 octobre 2023
Réponse de Shaws Department Stores
Hi Joan,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you found our service prompts and efficient, and that you are enjoying your purchases😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
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