Shaws Department Stores Avis 

Horrible online order customer, not only do they take ages to update the order information but I have had multiple times them canceling my order without reason when I’ve been waiting on them for days to send me my order updates. I would only be notified after I email them asking where my order is and they just blatantly reply by saying ‘your order will be refunded’ without any explanation. They confirm the order, charge my card and then sit on it for it for days until I email them for a follow up only to get a reply that they’ll be refunding me. Highly unprofessional!

Ordered a gift card.It arrived so quickly.Great service

Friendly, efficient staff. Always good quality products.

Where to start, I went in to book an appointment for some individual eyelashes. First at Christmas she kept working I presumed she did not hear me! I just thought she was busy. I went in last week and she told me to go to Linda maher "it's cheaper" so now at this point refused me an appointment three times. I didn't get the blatent discrimination till the third refusal of an appointment. I'm disabled so I don't know if it was the disability or she judged I was to low class and suggested Linda maher! Her estimation not mine I will add of Linda maher salon (cheap). I'm considering legal action against shaws. They are under a rebrand all under one roof so to speak hair outfit eyelashes makeup. When you have a few judgemental sales staff looking at a person that's disabled, making paying customers uncomfortable and denying service. I will consult my solicitor for legal advice against shaws blatent discrimination. It's not the first time a sales woman was rude there's two others was quite openly hostile when I asked for assistance plus the eyelash woman, quite a pattern emerging mainly with two women of the sales staff that's there years. At the very least the manager will need to have a chat with the jaded so called customer service sales people . In saying that there is more good sales persons than bad in shaws mainly a small platinum haired gorgeous woman don't know her name will update when I do that goes beyond to chat and assist and one of the counter girls is exceptionally helpful she wears a hairband will find out your names and update. I will update if and when I seek legal advice for the discrimination. This is shaws of carlow .

Great store something for everyone.Ordered an Air fryer recently excellent service.

I had a click and collect order. It took a long time to arrive for collection. Otherwise fine.

My purchases were as described delivered on time .very happy sizes good thank you.😀

Love the coat I purchased very good quality and fast delivery

Ordered before Christmas and received very quickly. Found out before New Year that cardigan I had purchased had a faulty front seam. Shaws arranged courier collection (excellent communications) and was refunded about a week later. Very happy and would shop again.

Didn't have everything I ordered but did let me know and I got a refund

Ordered item to collect in wrong store. Emailed and was delivered to my local store

I made a purchase on the 21st and as of today the 1st Jan no idea when it will be ready for collection. It might be Christmas and new year but that’s no excuse.

Excellent service from start to finish
Best I have ever received
Only took 3 days from order to delivery

Excellent. Purchased two items. Arrived on time, and were exactly as presented online. Beautiful. Thank you. I will definitely buy from Shaws again, and I highly recommend.

Fast & efficient service