Shropshire Home Improvements Limited  Avis 

Great service from Josh and daz they went above and beyond reinstalling our alarm wires which we hadn’t thought about at all . Took all rubbish away with them too . Thankyou

Some initial issues with getting the date for the work to be done, but this was quickly resolved. The work undertaken (new facia’s, soffits and guttering) has been of high quality with additional and unplanned “touch-ups” done foc where the fitting team identified an issue while doing the work. The fitting team (Josh and Daz), were a pleasure to deal with, extremely helpful, friendly and informative (although the quality of a couple of dad jokes could improve 🤣). Excellent quality and easy to deal with. Many thanks

Good service, gutters and fascias look great, fitters Daz and Josh friendly and tidy

Excellent and efficient work carried out. Transforming a virtually unusable space in to a comfortable extra room. The pvc and “space blanket insulation” has made our conservatory as warm as the rest of the ground floor. Affordable too. Can’t fault this company in any way.

These men are absolutely amazing! they have gone above and beyond. Taking the time out of their day (whilst completing another job) to help out my family. Such great morals and i couldn’t recommend anyone else for the job.
Thank you so so much for all you do, and your attitude towards others whilst busy yourself. I can’t thank you enough

I would recommend them very good and helpful

Thank you Daz&Josh

Absolutely delighted with this company! Our installers Daz and Josh, were very professional, polite, friendly and tidy! They fitted 3 windows, front door and garage door to the front of our bungalow, massive improvement! The quality of the windows and doors are top class! Would highly recommend this company to anyone!

In December 2023 we had our conservatory roof and an upstairs window replaced, and are extremely happy with the quality of work. The work started two days later than scheduled due to poor weather on a previous job but we were kept informed throughout. The fitters, Dan and Tony, worked extremely hard to complete within our time constraints. They were very polite and pleasant chaps and went over and above what was expected, as well as ensuring their work area was kept tidy. I have no hesitation in recommending Shropshire Home Improvements Ltd.

Excellent information and service. The father and son who installed the conservatory roof insulation and ceiling were polite, thorough and efficient throughout, producing a high quality finish and explaining what they were doing. They left after cleaning up any debris. I felt a change in temperature almost immediately, and now have a usable room instead of a conservatory used to store stuff I should have dealt with ages ago.
Great job, and they should be proud of the work done. Thank you

Very excellent service and work from start to finish very happy with the new window I had installed

I would definitely recommend this firm. I have had five windows, two doors and fascia boards on the whole of my bungalow and garage. Excellent quality, special thanks to the fitters Ian and Ryan for their professionalism and attention to detail.

very good service from father and son fitters also from window surveyor..very good quality windows and door we had fitted..

C. Jones
Totally recommend Shropshire Home Improvements for new windows. I had Daz, Josh and Matthew to do my windows and they were great. Very speedy and professional and done to a high standard. They even hoovered up after and left the house tidy. I only had the front done but definitely be having the back done soon. Thanks guys.

Clean quality fitting from both Daz & Josh. Work hard complete excellent job on replacing windows. No issues at all with service provided.

Very good service and clean and tidy. We are very pleased with the service.

We had a new window and replaced our flat roof, good service from sales to installation. The installation team of Daz & Josh were first class, happy to recommend them, well done lads and thank you

Excellent company, work completed earlier than estimated, everything completed to our satisfaction and the fitters Josh and Daz were great. No mess left at all and we love the windows.

Excellent service

After being ripped off by a contractor and left with a condemned building, Ben at Shropshire Home Improvements, together with his exceptional team of professional tradesmen was able to step in with a creative and solution focussed design that met our every need for a Garden Building with attached Garden Toilet and porch / verandah. I now have a substantial and striking looking building which exactly fulfils the brief. I look out of the window and honestly can't believe it's mine! - we are really delighted with the new extension to our cottage which both enhances and blends perfectly with the existing building. The company were able to source retro looking Shropshire bricks and build shallow steps down from the double doors overlooking the garden, including a high cladded ceiling with door height shelves, two substantial windows with deep sills, and an interesting porch with internal guttering leading to the old garden toilet. Ben's team were here every day for several weeks and any gaps were fully explained and always due to weather. When this happened, weekends were worked to catch the build up. Everyone who works for this company is professional, unfailingly courteous and pleasant to have around. The site was kept tidy and I felt listened to and cared for during the experience - obviously building work can be hard going sometimes, but Ben's team did everything they could to make it as trouble-free and easy for me. I would heartily recommend this company to anyone considering an extension or new windows, doors, porch or cosy roof.

Very disappointed with customer care post service. We had an issue with the work done (see Rob pinsent post) and after initially receiving no contact after my husband left a review contact was made. However- they promised to come this week to sort out the problem which has already caused our cellar to flood once. They’ve not been to remedy the issue.

Such a shame. No apology for the initial defect and no desire to remedy.

edit … as you’ll see from your emails - you emailed rob and stated that someone would be out last week to remedy the work. No one arrived. last night when rob emailed to say ‘enough enough’ you then defensively claimed your employee was unwell so ‘clearly unable to attend’ again this is communication- you had not told us of this.

You also stated, last night, that you had considered compensation- however no offer of compensation has been made to us.

It’s a massive shame that this matter has escalated.

From my perspective- all I wanted was for the work to be done properly and not flood part of the house and necessitate my husband having to do part the work himself - a bit of communication and all this could have been avoided.

Incidentally- no one’s ever said - oh goodness - we are sorry - sorry that there’s been this issue - how disappointing for you. Please do accept our apologies and we will fix it.

An apology isn’t hard to give - but one’s not been given.