Silverstreetlondon Avis 

204
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

have had two previous pairs of loafer shoes from this company,good quality leather shoes at a very reasonable price this time purchased suede slippers and am very pleased, next day delivery and re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely pleased with the service from Silver Street and their chosen delivery company. The Chelsea Boots were excellent. Fitting comfortably. An excellent purchase.

Noté 3 sur 5 étoiles

I will give a star three rating, and that is because of the timely delivery of the item I have ordered as well as the design and style of the booth I have ordered. However, I am disappointed by the qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shoes I ordered for a gift arrived in perfect condition , well packaged too . I always tend to choose Silver Street shoes when choosing shoes for my partner as they are well made and are of hig... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(204)

65 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Looks as in picture

Amazing compartment.bought this for my dad. He loved it. It has a pocket inside which is lovely. Very good material and the design just brilliant.as I expected it. Very quick delivery. Thank you

27 avril 2025
Noté 5 sur 5 étoiles

Great service

Quick delivery, nice shoe, great fit.
Very happy with my purchase

6 avril 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for the great review! We're so pleased to hear you're happy with the shoes and the quick delivery. Enjoy your new pair, and we hope to see you again soon! 😊👞

Noté 5 sur 5 étoiles

Very good quality boots and fast…

Very good quality boots and fast delivery, thank you….

27 mars 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for your great feedback! We're so pleased you’re happy with the quality of the boots and the speedy delivery. Enjoy wearing them!

Noté 5 sur 5 étoiles

I was very pleased with the service.

I was very pleased with the service.
Got my item well on time.
Highly recommended.

20 mars 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you so much for your kind words! We're really glad to hear that your item arrived on time and that you were pleased with the service. Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Great deliver and boots as good as…

Great delivery and boots as good as expected. Thanks 😁

23 mars 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for your kind review! 😊 We're delighted to hear that you were happy with the delivery and that the boots met your expectations. If you ever need anything else, we're here to help. Enjoy your new boots! 👞✨

Noté 5 sur 5 étoiles

Good pricing

Good pricing
Arrived on time

16 mars 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for your review! We're glad you found our pricing fair and that your order arrived on time. We appreciate your support and look forward to serving you again! 😊👞

Noté 1 sur 5 étoiles

Poor quality slippers

Bought Smithfield suede slippers for my husband for xmas. They are already coming apart, and looking really scruffy and the soles leave black marks. Very disappointed, thought they would be a quality product. Did write to customer service but no response.

Their reply:
We’re sorry to hear about the issue with your Smithfield slippers. Unfortunately, as the purchase was made on 23/11/24, this is well beyond our 30-day warranty period. Additionally, we no longer sell on John Lewis, so we are unable to provide a replacement, even if we wanted to.

1 mars 2025
Avis spontané
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

We're very sorry to hear about your experience with the Smithfield suede slippers. This is certainly not the quality we aim to provide. We sincerely apologize if your message was missed—we always strive to respond promptly. Please reach out to us again at info@silverstreetlondon.co.uk so we can assist you further and find a resolution. We appreciate your feedback and would love the opportunity to make things right.

Noté 4 sur 5 étoiles

Fab product, delivery quick, customer support lacking

Boots ordered are great, comfy and excellent value too. Delivery was quick and convenient.

Only reason 1 star missing was I signed up for their newsletter to receive the advertised 10% first order and this did not apply to my order. I reached out to them straight away and have not heard back from them which is a shame.

28 février 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for your kind feedback! We're thrilled to hear you love the boots and that your delivery experience was smooth. We sincerely apologize for the issue with the 10% discount and the lack of response from our team. This is certainly not the experience we strive for. Please reach out again at info@silverstreetlondon.co.uk, and we'll make sure to resolve this for you as quickly as possible. We appreciate your understanding and value your support!

Noté 1 sur 5 étoiles

Shoes were shockingly narrow

The shoes that were on sell didn't fit at all, I'm now skeptical when companies have huge sale on items.
The size I ordered are typical and should have fit, but these shoes were super narrow, I'm shocked at whoever designed them.

1 février 2025
Avis spontané
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

We're really sorry to hear that the shoes didn't fit as expected. We understand how frustrating it can be when sizing doesn't match up, especially when you’re excited about a great deal. Please reach out to us at info@silverstreetlondon.co.uk so we can assist you with a return or exchange. Your feedback is valuable, and we’ll make sure to pass it along to our design team to help improve our products.

Noté 3 sur 5 étoiles

Washbag fabulous however logo was too…

Washbag fabulous however logo was too prominent on the wash bag.. would have preferred to be logo less

6 février 2025
Logo de Silverstreetlondon

Réponse de Silverstreetlondon

Thank you for your review! We're glad to hear you love the washbag. We appreciate your feedback regarding the logo and will certainly take it into consideration for future designs. If you have any other thoughts or questions, please don’t hesitate to reach out to us at info@silverstreetlondon.co.uk. We value your input!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus