The bed base came on time however the holes for me to screw in the legs weren’t put into the base. I’ve already gotten rid of my old mattress and therefore will have to sleep on the lounge until it is... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic service from start to finish. Called to ask us which day/time would be best for us for delivery and then the delivery guys took it to the bedroom, which was a huge help. Highly recommended.... Voir plus
L'entreprise a répondu
We bought a bed and side tables from sleeping giant Logan store. We were served by Bo who is an excellent helpful person in selecting and selling the bed to us. He arranged the delivery for us with hi... Voir plus
L'entreprise a répondu
Overall great service and prices at Sleeping Giant. Coral was professional, calm and very understanding, even with our kids running around in the showroom. She had great knowledge of all the products... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
Coordonnées de contact
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australie
- 1800 573 386
- sleepinggiant.com.au
4,4
Excellent
226 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 74 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The guys who assembled the bed did a…
The guys who assembled the bed did a great job and did it so quickly!!! Great communication regarding arrival time.
11 juillet 2026
Avis spontané
Incompetent and Kmart has superior quality
After accommodating three separate delivery arrangements, receiving a damaged product is simply unacceptable. Ginormous crack in the marble top of my dresser. The lack of quality control, combined with the ongoing inconvenience, has made this a thoroughly frustrating experience.
11 juillet 2026
Avis spontané
The gentleman were nice respectful and…
The gentleman were nice respectful and very polite and quick .
11 juillet 2026
Avis spontané
Very happy with the service
Very happy with the service - quick and easy. No dramas whatsoever.
11 juillet 2026
Avis spontané
Great experience.
The delivery tracking was so helpful and the delivery person was super friendly and really polite. Great experience.
11 juillet 2026
Avis spontané
Nice guy and courteous
Nice guy and courteous. Did everything they promised and left it all clean
10 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Good overall service
Good service at the showroom, with a knowledgeable staff member and good service of delivery and assembly of bed, with good communication on estimated time of delivery.
10 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hello Carolina, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Excellent tracking system for…
Excellent tracking system for deliveries
Delivery guys were excellent polite and did a great job
10 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
We bought a bed and side tables from…
We bought a bed and side tables from sleeping giant Logan store. We were served by Bo who is an excellent helpful person in selecting and selling the bed to us. He arranged the delivery for us with his delivery team who were Jake and Farryn. These two gentleman were excellent in communicating with us during the delivery and placing items in the specified locations in the room. All these people are excellent in all aspects of selling and delivery and I recommend them for any body who requires their services.
3 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hi Eric, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Fantastic service from start to finish
Fantastic service from start to finish. Called to ask us which day/time would be best for us for delivery and then the delivery guys took it to the bedroom, which was a huge help. Highly recommended. So much better than getting a mattress in a box left on your doorstep!
10 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Great communication with ETA
Great communication with ETA, Dean was very polite on the phone to let me know my order was arriving 😊
9 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hi customerjackie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Very helpful
Very helpful. Also recommended a friend to shop there as well. Delivery service excellent as well.
5 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hello ted, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Incredible work
Incredible work! Amazing delivery men so kind and helpful they went above and beyond to put the bed together. Thank you ⭐️⭐️⭐️⭐️⭐️
7 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hi M, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Very good service
8 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Missing parts
I was very happy with the team, who did the installation and delivery, but I was very disappointed that there were parts missing (gas lift) and that I had to navigate through the warranty claims page and have to fill out forms instead of talking to a person to describe the situation, as the sales person in the shop only referred to the website.
I also could not access the Batch number for the claim, as the packaging was already removed and now I have to wait for a claim number. The process is inconvenient and it should be solved by the installation team rather than by the customer, if there are missing parts.
7 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hi Tina, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
Thank you Sleeping Giant!
The regular updates of the expected delivery time (‘There are three deliveries before you’ etc) were useful, and the delivery guys managed the twists and turns of the 45 stairs well. A great idea to use the plastic covering of the new mattress to take the old mattress away!
7 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hello Murray, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Mattress
Mattress
Great experience that’s why we have come back. Lovely experience with the lady salesperson- only her. Wouldn’t go to anyone else. Remember me & our dogs 🐕
Can’t wait to getting our new mattress. ❤️
3 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Thank you so much for you kind review, we will pass it on to the team.
Highly Recommended
Communicated arrival time and were punctual
Careful with delivery and transferring the item through the house - no damage done
Tidy and quick to assemble our item
Fantastic - thank you
6 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hello Heidi, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
Incredible products and service
Incredible products and service, notably Liana at the mile end store. 5 stars!!
30 juin 2026
Avis spontané
Réponse de Sleeping Giant
Hi Rachel, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!
Easy to track
Easy to track, team dropped off mattress with no issues. Very efficient.
6 juillet 2026
Avis spontané
Réponse de Sleeping Giant
Hello megan, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!
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