Smartpress Avis 

488
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality, super fast production, great communication, and people who know what they’re doing! Love the counter pickup option! When we were missing a few envelopes, they were ready within a busine... Voir plus

Noté 5 sur 5 étoiles

I used Smartpress to print out some rack cards and they came out looking so good! I had some trouble with getting the print set up correctly and their support chat agent was so kind and helpful. I... Voir plus

Noté 5 sur 5 étoiles

I'm a picky customer and wanted really custom and specific brochures and folders. Keela Cottew has been amazing to work with and super helpful and patient throughout the process. I will be ordering f... Voir plus

Noté 4 sur 5 étoiles

The foiled bookmarks I got were great. Took off a star just because packaging was a bit lack lusted and the boomarks on the end were damaged from rubbing but otherwise, fast service and great product.... Voir plus

À propos de l'entreprise

  1. Service d'impression numérique
  2. Imprimeur numérique
  3. Graphiste
  4. Magasin d'impressions et de signalisation
  5. Imprimeur

Écrit par l'entreprise

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(488)

480 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy from beginning to end

I’m a retiree and found the whole process easy to follow. My first time considering an online print service.

The product was great. I asked for a hard copy to review first. It was shipped quickly and gave me the assurance of what I was getting. Well worth it. I’m planning to use this site for future printing products.

26 mai 2026
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Réponse de Smartpress

Thank you for sharing your experience! We’re especially happy to hear that the process felt easy to follow and approachable for your first time using an online print service. It’s great to know the hard copy proof gave you confidence in the final product and that everything arrived quickly. We truly appreciate your support and look forward to helping with your future printing projects!

Noté 5 sur 5 étoiles

Great product

Great product, nice quality finishes, fast and accurate internal soft-proof review prior to customer sign-off. Also, company happily unbothered by provocative content. Will use again

26 mai 2026
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Réponse de Smartpress

We’re happy to hear you were pleased with the product quality, finishing, and proofing process. Our team works hard to ensure orders are reviewed carefully and produced accurately, so it’s wonderful to know that stood out in your experience. Thank you for the great feedback!

Noté 5 sur 5 étoiles

The business cards I ordered came out…

The business cards I ordered came out beautifully. The designer was professional and courteous. A great place that delivers a spectacular product.

25 mai 2026
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Réponse de Smartpress

Thank you for the wonderful review! We’re thrilled to hear your business cards turned out beautifully and that you had a great experience working with our team. We appreciate your support and hope to work with you again soon!

Noté 5 sur 5 étoiles

The process was very easy

The process was very easy and the proof service made me feel very confident that the final product would be exactly what I was hoping for. I had a deadline and there was no need to ask for rush service because it was even quicker than I expected. The quality and price were right on target.

23 mai 2026
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Réponse de Smartpress

We’re so glad to hear the process felt easy and that the proofing stage gave you confidence in the final result. It’s especially great to know we were able to exceed your timeline expectations while still delivering the quality and value you were looking for. Thank you for the thoughtful feedback!

Noté 5 sur 5 étoiles

Quality product, quality service!

Smartpress always has great quality product and has extremely good customer service. Their project management update system is really handy, I never feel like there isn't progress being made or as if I wouldn't be able to reach someone with a question or concern.

22 mai 2026
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Réponse de Smartpress

Thank you so much for the kind words! We appreciate you taking the time to share your experience. It means a lot to hear that our communication, project updates, and customer support helped you feel informed and supported throughout the process. We’re grateful for the opportunity to work with you and look forward to helping with future projects!

Noté 5 sur 5 étoiles

Beyond thankful for SmartPress

Beyond thankful for SmartPress! I reached out for quotes and with lots of questions and Lindsay was very nice and helpful. They were cost effective for my wedding invitations and my invitations turned out perfect. THANK YOU SMART PRESS!

20 mai 2026
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Réponse de Smartpress

And we are thankful for you! Thank you so much for your kind words. We appreciate you and your business. Have a happy wedding!

Noté 5 sur 5 étoiles

Beautiful desk calendars

I absolutely loved the desk calendars I was able to create with Smartpress! They are beautiful quality, and shipped really quickly. Thank you!

19 mai 2026
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Réponse de Smartpress

We are so happy we were able to bring your design to life. Thank you for your kind words!

Noté 5 sur 5 étoiles

Fantastic All Around!!

Fantastic quality, customer service, and production speed.

14 mai 2026
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Réponse de Smartpress

Thank you so much for this. We appreciate your kind words & your business.

Noté 5 sur 5 étoiles

Excellent!

I had a fantastic experience with Smartpress. Great service, great communication, great execution, and turnaround was very quick. Highly recommend their services!

19 mai 2026
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Réponse de Smartpress

Thank you so much for the thoughtful review! We’re so happy to hear you had a fantastic experience with us. Providing great communication, quality work, and quick turnaround times is always our goal, so it truly means a lot to know that we came through in your experience.

We really appreciate the recommendation and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Outstanding

Products were great, customer service was exceptional.

18 mai 2026
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Réponse de Smartpress

Thank you so much for this. We appreciate you!

Noté 4 sur 5 étoiles

Really great customer service

Really great customer service, and the paper and finish were as advertised. I'm less pleased with the cut of the business cards--they seem to chip off the bleed and expose the white of the cardstock.

18 mai 2026
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Réponse de Smartpress

Thank you so much for the kind words about our customer service and print quality, we truly appreciate it!

I’m sorry to hear the trim on the business cards did not meet expectations. Because business cards are cut in large stacks, slight shifting can occur during production, especially on designs with full-bleed or borderless designs, which may expose a small amount of the cardstock edge. That said, we absolutely understand how noticeable that can be on a finished product.

If you would like a reprint, please feel free to reach out to our Customer Service team via live chat on the website or at customerservice@smartpress.com. We would be happy to take a look and see what we can do to help make this right.

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish! Uploading files was easy, communication was top-notch, and my signs were high quality and turned out perfect!

10 mai 2026
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Réponse de Smartpress

We are so happy to hear you had a great experience. Thank you so much for the kind words!

Noté 5 sur 5 étoiles

The Smartpress team has always done a…

The Smartpress team has always done a good job supporting my company. We've run many print projects with them and are very happy with the results.

20 janvier 2026
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Réponse de Smartpress

Thank you so much for your continued support and kind words! We love helping other businesses shine and bring their ideas to life, so hearing that you’ve been happy with the results means a lot to our team. We look forward to continuing to support your future projects!

Noté 4 sur 5 étoiles

Quality is excellent

Quality is excellent, fast shipping but expensive

14 mai 2026
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Réponse de Smartpress

Thank you for the feedback! We’re so glad to hear you were happy with the quality and fast shipping. We also appreciate the honest note on pricing, and we always do our best to balance competitive pricing with the quality and service we provide. We’re hopeful we’ll be able to offer even better pricing opportunities in the future as well. Thanks again for your support!

Noté 5 sur 5 étoiles

Great customer service & great product

I can’t say enough good things about my experience with my order. The team worked with me to ensure I loved what I received. The communication was instant and the human part of the business really stood out with customer service. I recommend them to everyone now. :)

13 mai 2026
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Réponse de Smartpress

Thank you so much for the kind words! Hearing that both the product and the experience stood out to you means a lot to our team.

It is wonderful to hear that the communication and human connection made such a positive impact. Knowing you now recommend us to others is one of the highest compliments we could receive.

We sincerely appreciate your support and look forward to working with you again in the future! :)

Noté 5 sur 5 étoiles

We had a great experience with Smart…

We had a great experience with Smart Press! We ordered custom 24x36 yard signs for our cabinetry business, and the results were outstanding. The printing was perfect, with the colors matching exactly as shown in the digital proof. The size was just right, and the quality of the print exceeded our expectations.
The packaging was excellent—each board was neatly and securely wrapped to protect it from any damage during transit. They also separated our order into three sets, which made it much easier for us to handle and move. Delivery was quick, and FedEx was very professional and friendly.
Highly recommend Smart Press for their quality, attention to detail, and excellent customer service!

13 mai 2026
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Réponse de Smartpress

There is nothing we love more than seeing our work help another business shine! Thank you so much for this detailed review! It’s wonderful to hear that the yard signs are meeting the high standards of your cabinetry business.

We take a lot of pride in our logistics and kitting, so I’m thrilled that separating the order into three sets made the delivery more manageable for your team. We also believe the 'unboxing' experience matters, hearing that the protective wrapping did its job perfectly is exactly what we strive for. We look forward to being your print partner for years to come!

Noté 5 sur 5 étoiles

Fast service, great quality paper

Fast service. Fast shipping. Great quality paper and I absolutely love the sample deck of paper. Made choosing the paper so much easier! Not sure what else one can ask for

13 mai 2026
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Réponse de Smartpress

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the quality of the paper, the speed of service and shipping, and especially the sample deck. We know choosing the right paper can make a huge difference, so we’re happy it helped make the process easier and more enjoyable for you. We truly appreciate your support and look forward to working with you again on future projects!

Noté 5 sur 5 étoiles
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Réponse de Smartpress

Thank you so much for your kind words! We’re so happy to hear you were pleased with both the final product and the customer service you received.

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