Smartpress Avis 

488
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality, super fast production, great communication, and people who know what they’re doing! Love the counter pickup option! When we were missing a few envelopes, they were ready within a busine... Voir plus

Noté 5 sur 5 étoiles

I used Smartpress to print out some rack cards and they came out looking so good! I had some trouble with getting the print set up correctly and their support chat agent was so kind and helpful. I... Voir plus

Noté 5 sur 5 étoiles

I'm a picky customer and wanted really custom and specific brochures and folders. Keela Cottew has been amazing to work with and super helpful and patient throughout the process. I will be ordering f... Voir plus

Noté 4 sur 5 étoiles

The foiled bookmarks I got were great. Took off a star just because packaging was a bit lack lusted and the boomarks on the end were damaged from rubbing but otherwise, fast service and great product.... Voir plus

À propos de l'entreprise

  1. Service d'impression numérique
  2. Imprimeur numérique
  3. Graphiste
  4. Magasin d'impressions et de signalisation
  5. Imprimeur

Écrit par l'entreprise

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(488)

480 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great quality

Great quality, super fast production, great communication, and people who know what they’re doing! Love the counter pickup option! When we were missing a few envelopes, they were ready within a business day.

6 août 2026
Noté 5 sur 5 étoiles

I used Smartpress to print rack cards

I used Smartpress to print out some rack cards and they came out looking so good! I had some trouble with getting the print set up correctly and their support chat agent was so kind and helpful.

I also love that they're an employee-owned company - I feel better about supporting that.

7 août 2026
Noté 5 sur 5 étoiles

I'm a picky customer and wanted really…

I'm a picky customer and wanted really custom and specific brochures and folders. Keela Cottew has been amazing to work with and super helpful and patient throughout the process. I will be ordering for years to come!
Thank you!

6 août 2026
Noté 4 sur 5 étoiles

The foiled bookmarks I got were great

The foiled bookmarks I got were great. Took off a star just because packaging was a bit lack lusted and the boomarks on the end were damaged from rubbing but otherwise, fast service and great product.

6 août 2026
Noté 5 sur 5 étoiles

Great signage printing!

Smartpress was so nice to work with! I had a sign done for my store and they printed it out flawlessly, plus since it was oversized they also covered the extra shipping since I didn't see it. Overall 5 stars very good will work with again!

30 juillet 2026
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Réponse de Smartpress

Thank you so much for your kind review! We're thrilled to hear your store sign turned out flawlessly. We're also glad we could help with the oversized shipping and make the process a little easier for you. We appreciate your support and look forward to working with you again!

Noté 2 sur 5 étoiles

Off Center Printing

The Cards I order are pretty and good quality, but many are off center so I will not be able to use them. I was expecting better from Smartpress.

13 juillet 2026
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Réponse de Smartpress

Hello & I'm so sorry to hear the cards arrived off-center, and I completely understand how disappointing that must be. This is not the quality we strive to deliver. We'd be happy to reprint your order at no cost. I'll be reaching out to you via email shortly to get the reprint started and make this right. Thank you for bringing this to our attention.

Noté 4 sur 5 étoiles

Easy learning curve!

Fast shipping, easy forms on the website, great product. It was much thinner paper than I anticipated, but I think that was my own mistake, not the company's.

4 août 2026
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Réponse de Smartpress

Thank you for your thoughtful review! We're so glad you found our website easy to use, your order arrived quickly, and you were happy with the overall experience. Text-weight papers, like the 80# Text you selected, are designed to be lighter and more flexible, while cover-weight papers are thicker and sturdier. If you're looking for a more substantial feel on future projects, we'd recommend at least a 100# Cover stock. We also offer free Paper Sample Booklets on our website so you can see and feel our paper options before ordering. We appreciate your support and look forward to helping with your next project!

Noté 5 sur 5 étoiles

good job

good job. Nice communication and was able to have it shipped to my hotel

2 août 2026
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Réponse de Smartpress

Thank you for your review! We're so glad to hear you had a great experience with our communication and that we were able to get your order shipped to your hotel. We appreciate your support.

Noté 5 sur 5 étoiles

My Go-To Printer for Our Milestone Events

I’ve used their printing services many times over the years — for programs, invitations, and more for milestone events (graduations, weddings). They always provide excellent quality products for our special events!

4 août 2026
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Réponse de Smartpress

Thank you for making Smartpress part of your milestone celebrations over the years! It means so much to know you've trusted us with everything from invitations to programs for such special occasions. We appreciate your continued support and look forward to helping make many more memorable events a success.

Noté 5 sur 5 étoiles

Very responsive to my needs and…

Very responsive to my needs and questions. The prints came out perfectly and production time was incredibly fast!

3 août 2026
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Réponse de Smartpress

We're so glad to hear our team was responsive to your questions, your prints turned out perfectly, and your order arrived so quickly! Thank you for this great review! We appreciate you.

Noté 5 sur 5 étoiles

The postcards I ordered look really…

The postcards I ordered look really good! I have had nothing but great experiences with Smartpress.

2 juillet 2026
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Réponse de Smartpress

Thank you! We're so glad to hear your postcards turned out great and that you've consistently had positive experiences with Smartpress. We appreciate your continued trust and support, and we look forward to helping with your next project!

Noté 5 sur 5 étoiles

Great online printing option!

High quality printing and wonderful service and follow up. Doesn't feel like some high volume printer, more like a small, talented firm that takes time with each order.

3 juin 2026
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Réponse de Smartpress

Thank you so much for your kind words! We're thrilled to hear you were happy with both the print quality and the service you received. Providing a personal experience while delivering high-quality products is exactly what we strive for, so your feedback truly means a lot. We appreciate your support and look forward to working with you again!

Noté 5 sur 5 étoiles

Great to with

They were on the ball.
Very fast with proofs and final product.
Kept me informed the whole way.
Real Pros.

27 juillet 2026
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Réponse de Smartpress

Thank you for this! We're happy to hear our team provided quick, efficient service and great communication from start to finish. We appreciate you!

Noté 5 sur 5 étoiles

SmartPress will always impress

SmartPress will always impress! Sustainable, ethical greeting cards printed without regrets. Thank you!

23 juillet 2026
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Réponse de Smartpress

Thank you for your wonderful review! We're so glad you were happy with your greeting cards. It means a great deal to know our commitment to sustainability and ethical practices is just as important to you as it is to us. We truly appreciate your support!

Noté 5 sur 5 étoiles

No complaints and gives back

No complaints about quality, timing, or delivery. Great customer service. Really love how Smartpress is carbon neutral and gives back. In their words: "We believe we're inherently hardwired to work for something bigger than ourselves."

23 juillet 2026
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Réponse de Smartpress

Thank you so much for your thoughtful review! We're thrilled to hear you've had a great experience with our quality, turnaround, and customer service. It also means a great deal to know our commitment to sustainability and giving back resonates with you. Thank you for your support, we look forward to working with you again!

Noté 5 sur 5 étoiles

Erik Otto took care of my order

Erik Otto took care of my order in a timely fashion. He also took care of mocing up everything on to my door hangers. Very very much appreciate that service rep.

10 juillet 2026
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Réponse de Smartpress

Thank you for your great review! We will make sure Erik sees it & we look forward to working with you again.

Noté 5 sur 5 étoiles

Smartpress has truly gone above and beyond

Smartpress has truly gone above and beyond for our company's card insert project, we are new to this particular packaging component. They have been understanding, responsive, and patient with us. I would highly recommend Smartpress.

16 juillet 2026
Avis spontané
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Réponse de Smartpress

Thank you for taking the time to leave us such a thoughtful review! We're so glad our team could help make your project a success. We truly appreciate your trust, and we look forward to partnering with you again on future projects.

Noté 4 sur 5 étoiles

UV Raised Invitations

My company ordered UV Raised invitations for the first time. They look great. Customer service was amazing. I only deducted 1 star because we ordered the thickest option for paper and it was a little thinner than we hoped for. However, we would order again.

21 juillet 2026
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Réponse de Smartpress

Thank you for your review! We're thrilled to hear you loved your UV Raised Invitations and had a great experience with our customer service team. We also appreciate your comments about the paper thickness and will share them with our team. Thank you for giving SmartPress a try, we're grateful for your support and look forward to your next order!

Noté 5 sur 5 étoiles

Everything was above and beyond

Everything about working with SmartPress was above and beyond expectations. They provide excellent guides for building your print, the proofing process was thorough and quick, and the team was so thoughtful and responsive. The quality of the prints was fantastic. Would choose them again and again!

21 juillet 2026
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Réponse de Smartpress

Thank you for taking the time to leave us such a thoughtful review! We're so glad to hear every part of your experience, from our guides and Proofing, to the quality of your prints, met your expectations. We truly appreciate your support and can't wait to help bring your next project to life!

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