Smartpress Avis 

488
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality, super fast production, great communication, and people who know what they’re doing! Love the counter pickup option! When we were missing a few envelopes, they were ready within a busine... Voir plus

Noté 5 sur 5 étoiles

I used Smartpress to print out some rack cards and they came out looking so good! I had some trouble with getting the print set up correctly and their support chat agent was so kind and helpful. I... Voir plus

Noté 5 sur 5 étoiles

I'm a picky customer and wanted really custom and specific brochures and folders. Keela Cottew has been amazing to work with and super helpful and patient throughout the process. I will be ordering f... Voir plus

Noté 4 sur 5 étoiles

The foiled bookmarks I got were great. Took off a star just because packaging was a bit lack lusted and the boomarks on the end were damaged from rubbing but otherwise, fast service and great product.... Voir plus

À propos de l'entreprise

  1. Service d'impression numérique
  2. Imprimeur numérique
  3. Graphiste
  4. Magasin d'impressions et de signalisation
  5. Imprimeur

Écrit par l'entreprise

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(488)

480 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great as usual

Great as usual. Second time I have used Smartpress, and it went very smoothly. Communication is great using their dashboard and the product was delivered by the date they said it would. Will definitely be using Smartpress again.

22 mars 2026
Noté 5 sur 5 étoiles

Quality was fantastic

Quality was fantastic. Web tool worked perfectly. The staff was very helpful in picking a paper stock to use for my project.

A minor error\issue with print quantity but they fixed it with in 48 hours.

I will be using Smartpress again in April.

23 mars 2026
Noté 5 sur 5 étoiles

Smartpress functions with high level…

Smartpress functions with high level customer service and they will do what it takes to get the best printed product. It has been the smartest choice ever for my big printing projects.

16 mars 2026
Noté 5 sur 5 étoiles

Great help on complicated pieces

I had some complicated print pieces that I thought I had built correctly, however I did not, the team at smartpress was so great at communicating the issues with my orders and helped me either correct them myself or they did the correcting for me to scoot the projects along. I'm so thankful they stopped and didn't just print, which saved me a ton in reprint fees. The responses were fast, and the care in getting the orders right was evident. I highly recommend the team to help you get through any tough print job.

22 mars 2026
Noté 5 sur 5 étoiles

What's not to love

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had quality and delivery timing issues. Have been using Smartpress for 4 years now and have never had even the slightest issue. Super quick service and the quality is always spot on. Give them a try, you will be delighted, I'm sure.

18 janvier 2026
Noté 5 sur 5 étoiles

Great product, fast, and within budget!

We needed an 8 page pamphlet for a tradeshow. It was last minute and also our first time producing this. It was a suggestion from chatgpt.... Anyway I found Smartpress on the internet and needless to say am very impressed. Not only did they work with me to fix the format but also delivered an awesome looking product in plenty of time. I highly recommend them and will be using them again!

19 mars 2026
Noté 5 sur 5 étoiles

The Smartpress crew was super helpful

The Smartpress crew was super helpful. They were patient and helped me adjust my order to make it better. Then they printed it quickly and it turned out great! When I picked it up, the staff was kind.

17 mars 2026
Noté 5 sur 5 étoiles

The saddle stitched book is such good…

The saddle stitched book is such good quality. The paper and printing and trimming are spot on. Beautiful. Maybe a bit pricey, but not over priced. Would be hard pressed to tell this book from the same printed offset.

18 mars 2026
Noté 5 sur 5 étoiles

Student Poject Brochure

We truly appreciate the new customer discount. Our not so very big order was rushed because we let our project manager know that we needed it sooner. It was a brochure for my daughter's fair project for prospective buyers the quality was excellent! We are definitely amateurs at graphic design, and the finish product was lovely.

11 mars 2026
Noté 5 sur 5 étoiles

Versions :-)

This was my first experience with Versions. It went great. Got 16 different designs in one shot. All are lovely.

18 mars 2026
Noté 3 sur 5 étoiles

Great quality, frustrating process

I am not a designer so getting the two different designs into a format that worked was a huge pain. The quality of the print was awesome, but the lack of guidance in helping me format the info was frustrating and delayed printing.

17 mars 2026
Logo de Smartpress

Réponse de Smartpress

Thank you for your feedback. We’re glad you were happy with the print quality.

We understand how frustrating the formatting process can be without a design background. While our process does rely on print-ready files, our communication could have been clearer and more supportive, and that’s on us.

We appreciate your patience and your feedback as we continue to improve.

Noté 2 sur 5 étoiles

High-Quality Printing, but Deadline Coordination Needs Improvement

The printed programs were high quality and met our expectations. However, we encountered challenges with meeting a clearly communicated hard deadline. A staff member drove to pick up the programs after being told they were ready, only to be asked to return the next morning. We had to reiterate the urgency multiple times. Improved communication and follow-through on timelines would make for a smoother experience.

10 mars 2026
Logo de Smartpress

Réponse de Smartpress

Thank you for your feedback, we’re glad to hear you were happy with the print quality. We’re sorry for the frustration around timing and pickup, especially with a tight deadline.
As the order progressed, we worked through a few updates and recognize we could have communicated timing and readiness more clearly.

We appreciate you calling this out and are continuing to improve how we coordinate timelines and updates to create a smoother experience.

Noté 5 sur 5 étoiles

Well worth the $

A little pricier than some other options, but 100% worth it. I’ve been through a lot of online print services and the turnaround time for prepress, customer service, and most importantly print quality are 100% worth it.

17 mars 2026

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