Fabulous independent store with excellent service - I bought some gardening gifts online and they arrived quickly, in perfect condition and had been packaged with the care and attention to detail that... Voir plus
L'entreprise a répondu
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Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Voir plus
L'entreprise a répondu
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Voir plus
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Coordonnées de contact
29 St Thomas Street, DT48HP , Weymouth, Royaume-Uni
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
4,0
Bien
324 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Very happy.
First class service and delighted with the pasta I purchased. As yet I haven’t used the rice so can’t comment on that. Overall, though, very happy.
3 janvier 2025
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Missing item
I did have an issue with my parcel and it was sorted out by Emma very quickly, so very happy with the result.
13 janvier 2025
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Lovely vegan cheese and great customer…
Lovely vegan cheese and great customer service 💚💚💚
10 décembre 2024
Réponse de SW COAST REFILLS
Thank you so much for taking the time to review our small business, and for shopping independently with us! ✨
Fantastic Christmas veg box
Fantastic Christmas veg box. Fresh and delicious, perfect for our family Christmas lunch!
23 décembre 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
This wonderful shop is a pleasure to…
This wonderful shop is a pleasure to visit and they truly go the extra mile for thier customers.
12 décembre 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Great Service
Always a pleasure buying from this shop. So much choice and great to know that you are supporting local business
20 novembre 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
The product received was perfect
The product received was perfect. I have to contact them because there was some delay, but the replied very quick and explained what was the issue (stopped at customs), and gave me a new timeline. The product arrived as expected.
13 novembre 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Great communication & easy to order…
Great communication & easy to order online.
The fruit & veg was beautifully fresh & there was more in the box than I was expecting!
31 octobre 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Brilliant service
Brilliant service, prompt delivery, expertly packaged. Delighted with products ordered! Thank you - exactly as described.
22 octobre 2024
Réponse de SW COAST REFILLS
thank you for your review ✨
Réponse de SW COAST REFILLS
Thank you for your review!
Réponse de SW COAST REFILLS
Thank you for leaving a review of our small business!
Réponse de SW COAST REFILLS
Thank you for your kind review Mark!
So happy with the purchase
So happy with the purchase! Great customer service!Thank you! Xx
23 juillet 2024
Réponse de SW COAST REFILLS
We are so delighted you are happy with your purchase! Thank you for your kind review.
Réponse de SW COAST REFILLS
Thank you for taking the time to review Alison! Rikki, Team SWC
Veg and fruit bag were great
Veg and fruit bag were great, all the produce in good condition.
20 juin 2024
Réponse de SW COAST REFILLS
Glad you loved the fresh produce, thanks for reviewing Sarah! Emma
Poor Service
Paid for next day delivery (which can take up to 2 days) but my order hadn't even arrived on day 3, and parcel was needed urgently. Delivery was expensive too. Emailed customer services and no response. Poor service.
30 mai 2024
Réponse de SW COAST REFILLS
Thank you for taking the time to leave a review. Please accept our apologies for the delay on your order due to our courier. We have emailed you regarding your order.
Réponse de SW COAST REFILLS
Thank you Ruth for taking the time to leave a review, we are happy you enjoyed your order and would like to thank you for your feedback, we will certainly review our organic product offering later this year in light of your feedback.
Réponse de SW COAST REFILLS
Thank you for leaving our small business a review!
Réponse de SW COAST REFILLS
Thank you for taking the time to leave us a review Georgina!
They sent delivery update saying my…
They sent delivery update saying my parcel is being dispatched to DPD, DPD sent email saying they are expecting my parcel so I was awaiting the item for a cake I needed to do. They then cancelled my order due to stock issues! The item shouldn’t have been listed, available for me to purchase, sent updates about delivery to be cancelled last minute! Poor
30 avril 2024
Réponse de SW COAST REFILLS
Hello, please accept our error with your order. The flour product you placed order for had split within our storage facility / during delivery to us and we hadn’t identified the issue with the stock until your order was despatched by our team. In this instance we had to refund as we were unable to fulfil within the Fast Delivery Service parameter.
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