SW COAST REFILLS Avis 

324
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous independent store with excellent service - I bought some gardening gifts online and they arrived quickly, in perfect condition and had been packaged with the care and attention to detail that... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Voir plus

Noté 5 sur 5 étoiles

Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation bio
  2. Boutique de cadeaux
  3. Magasin général
  4. Service de livraison des courses

Écrit par l'entreprise

We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(324)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I luv SouthWest Coast Refills

I luv SouthWest Coast Refills. Always great quality. Delivered straight to my door

26 avril 2024
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Réponse de SW COAST REFILLS

Brilliant! Thanks Hayley, we love delivering fresh produce to your door each week!

Noté 5 sur 5 étoiles

Great local business, win-win!

Good range of products and great service. It's so nice to be able to support such a fabulous local business. Win-win!

16 mars 2024
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Réponse de SW COAST REFILLS

Thank you for your review Jane!

Noté 5 sur 5 étoiles

Brilliant service and lovely items

Brilliant service and lovely items, the quantity you want and eco friendly packaging

22 mars 2024
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Réponse de SW COAST REFILLS

Hello Janine, thank you very much for taking the time to review us! We are happy you like our packaging choices, at times they can look not-so glamorous!

Noté 5 sur 5 étoiles

Good reliable service

Good reliable service. Top quality products and value for money

29 février 2024
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Réponse de SW COAST REFILLS

Hi Natalie, thank you for your honest review, we are super pleased that you find our product range value for money 🤗

Noté 5 sur 5 étoiles

Quick dispatch

Quick dispatch, recieved good condition

12 février 2024
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Réponse de SW COAST REFILLS

Hello Peter, Thank you for your positive review of our small business.

Noté 5 sur 5 étoiles

Easily the best zero waste eco shop I’ve ever been too (and I’ve been to lots!!)

I have shopped in this shop many times when I’m visiting my family in Weymouth and I absolutely LOVE IT! I live in Wiltshire but I love their products so much that I shopped on their website for some Christmas gifts. I was looking for non plastic, eco gifts and I found everything I was looking for (and got some inspiration for teacher’s gifts whilst browsing the website!) all at a very reasonable price. My parcel was dispatched super quickly and arrived with no plastic wrapping or polystyrene inside! Thank you for the little surprise chocs inside my parcel! What a lovely surprise!
I would highly recommend this business and I can’t wait to visit the actual shop again very soon! xxx

4 décembre 2023
Noté 1 sur 5 étoiles

Do not order online

Do not order online. When you do a Google search this Company appears to have perishable items for sale - THEY DO NOT. If you are ordering on your phone you do not see the small print advising local delivery only. They did not have the decency to contact me regarding a substitution, just emailed me a refund. and then shipped the cheap items on my order, which were only added to justify the postage. I ended up paying £13 for items that would of cost a few pounds locally. When I contacted them about the order prior to shipping they ignored my email & telephone call. Only bothered to contact me once the order had been shipped. The customer service is very poor. They clearly prey on internet shoppers, and I wished I had read the previous reviews on this Company. Update - Acuses me of abuse when I have not even spoken to anyone! Clearly cannot cope with any criticism either!

13 août 2023
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Réponse de SW COAST REFILLS

Thank you for your review Sue. You ordered fresh vegetables to be shipped outside of our local area, which is clearly stated in all item listings. We refunded these items in full as per our terms and conditions. We despatched your order containing all other items. We do not tolerate abuse of our staff, verbal or otherwise.

Noté 5 sur 5 étoiles

Mug - birthday gift.

I purchased a flower decorated mug for my sister's birthday, it was delivered on time and she is very pleased with it.

3 mai 2023
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Réponse de SW COAST REFILLS

thank you for taking the time to leave a review 🌿

Noté 1 sur 5 étoiles

Ripped Bag what a mess !!!

I never leave bad reviews but seriously this was a JOKE ! I ordered 10X 100g , expected 10 individually wrapped portions as pictured … it’s expensive Gluten free pasta but I thought , worth it as it will help me save time to have as and when I want a portion of pasta … OH NO it turned up in a Crappy paper bag all thrown in together that could not hold the weight !!! The bag was RIPPED and a load of Pasta exploded out Everywhere all over the floor !!!!!! Huge clean up job absolute rubbish a load of mess and all gone in the bin !!!! What a JOKE . This is not what I ordered . FUMING

18 mai 2023

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