AA Approved Garage Network  Avis 

19 870
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Voir plus

Noté 3 sur 5 étoiles

Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking customer service. Emailed company directly but complaint was ignored. Car was booked for service and MOT. No one contacted me until 5:20pm on the Thursday evening when I received a text to sa... Voir plus

Noté 5 sur 5 étoiles

Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Voir plus

À propos de l'entreprise

  1. Centre de contrôle technique
  2. aussi dans
  3. Inspection de véhicule
  4. Magasin de pièces détachées automobiles
  5. Mécanicien
  6. Prestataire de transport automobile privé
  7. Service de remorquage

À propos de AA Approved Garage Network

Écrit par l'entreprise

MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.

AA approved local garages

  • Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
  • The garage technicians are expertly trained in petrol, diesel and electric vehicles

Fixed & transparent pricing

  • You’ll know exactly what you’re going to pay, with no hidden extras
  • We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.

Guaranteed quality of work and repairs

  • We’re so confident in the work, we guarantee all parts and labour for 12 months
  • The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
  • All prices, including labour, are checked to make sure they’re accurate

Easy online booking

  • You can book online at a garage local to you, on a date of your choice
  • Book up to 90 days in advance
  • You have access to a UK wide network of local garages.

 


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

20 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,0

Tous les avis

(19 870)

6 737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to set up MOT and servicing

Easy to set up MOT and servicing. Garage did a great job. This is the third time I have used this service from the AA. I will definitely be booking my MOT and service through the AA again in the future.

21 octobre 2026
Noté 2 sur 5 étoiles

AA ..financial system wouldn’t accept…

AA ..financial system wouldn’t accept my Santander banking info …they didn’t resolved it & sadly it was a “ me issue “
or my banks issue. This is also the second time this has happened to me & at that time they said they would look further into it but they didn’t ! This time for my car service I had to input into their account system, my daughters bank accnt details … I then had to transfer her the money, but the biggest annoyance is that I entered my daughters bank details in order to get the service booked in … & registered with a banking payment venue & they said that the money will only be taken AFTER the work was done. I issued the pre- info of banking details to secure the appnmnt & my car was booked in on the Monday … for the service being done on the Wednesday … but the payment was taken out of the bank accnt on the Monday as solon as the bank details went in … 3days before the car was booked in … £235 …I did not agree to this ..I agreed to the money being taken AFTER the service. So disappointed in the AA as i have been a loyal on time paying customer for years & they just keep disappointing me ( & don’t get me started on my homestart plan ) that’s made me now throw towel in with them ! 🙄

19 octobre 2026
Logo de AA Approved Garage Network

Réponse de AA Approved Garage Network

Hi Jules, we're sorry to hear about the issues you had with the payment details. We've fed this back to the relevant team to look into. They may contact you directly if they need any further info.

Noté 5 sur 5 étoiles

Honest good work

Great job by these guys on my 2019 Mercedes. They did the MOT and Service and didn’t try to sell me on extra parts that aren’t needed. Will def be using them for my next service and MOT.

22 octobre 2026
Noté 5 sur 5 étoiles

Great Service

Was the simple to book and very stright forward, found someone local that could do it next day great service

22 octobre 2026
Noté 1 sur 5 étoiles

Dreadful all round

Dreadful all round

22 octobre 2026
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Réponse de AA Approved Garage Network

Hi, we're sorry to hear this and hope you've since raised your concerns directly with our Customer Service team so this could be looked into.

Noté 5 sur 5 étoiles

Super easy

Super easy. Straight forward. No nonsense.

21 octobre 2026
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Réponse de AA Approved Garage Network

Delighted to hear that, thanks for choosing us 💛.

Noté 5 sur 5 étoiles

Excellent Customer Care Service

This was a great experience, no hassle, easy to book, car was collected and dropped off in a timely manner. Full set of documents provided. So easy and hassle free. I recommend this this to everyone. Cost of the entire service and MOT was brilliant as compared to other places.

21 octobre 2026
Noté 5 sur 5 étoiles

Mike was great

Mike was great, a real gentleman and did a perfect job replacing my starter motor at home.

21 octobre 2026
Noté 5 sur 5 étoiles

The actual garage were bang on

The actual garage were bang on, the lads kept me updated throughout and dealt with a Warranty Claim brilliantly, the only slight delay was on the AA Smart Care Team and having to provide the Warranty Policy number to 2 different members of staff (Please Note: The only negative is with the AA Smart Care Team and not the garage who were bang on) 👍🏻

20 octobre 2026
Noté 1 sur 5 étoiles

I was booked in the garage for MOT

I was booked in to the garage for a 9:30 appointment for my MOT
I arrived at 9.15am
I had to sit and wait for two and a half hours for my car to be done and receive feedback.
I paid for Smart Care for one year in advance. In that year I have had two cars towed away for scrap. I have had no contribution or assistance from Smart Care. I will not be renewing.

20 octobre 2026
Logo de AA Approved Garage Network

Réponse de AA Approved Garage Network

Hi Patricia, sorry to hear this. Please give us a call on 0330 018 3446 so we can look into your concerns further and help get this sorted.

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