Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Voir plus
L'entreprise a répondu
Thoroughly professional in every way. We were informed of the plan at every step, EBC kept to the plan and dates. All questions were answered promptly and fully. We were involved in the proc... Voir plus
The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'installation du gaz
- aussi dans
- Compagnie gazière
- Entrepreneur en énergie solaire
- Fournisseur de chaudières
- Fournisseur de systèmes de climatisation
Écrit par l'entreprise
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Coordonnées de contact
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Royaume-Uni
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had The Edinburgh Boiler Company…
I had The Edinburgh Boiler Company assigned to me through Warmworks to have our heat pump/battery and boiler installed. The team was excellent. Good communication throughout, tidy work, friendly and respectful workers, hassle free..
I couldn't have asked for better.
14 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company through Warmworks and that everything went smoothly with your heat pump, battery and boiler installation.
It’s especially great to know our team kept you informed throughout, treated your home with care and respect, and made what can be a significant project feel completely hassle-free.
“I couldn’t have asked for better” is an incredible compliment and one that means a great deal to the whole team.
Thank you again for your kind words and for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new energy system for many years to come!
I’ve just had a new heating system…
I’ve just had a new heating system installed including new boiler and radiators. Communication was brilliant all the way through, I knew exactly what was happening and when to expect it. The team that did the install were really friendly, super efficient and kept me informed throughout the day. I’m really pleased with the whole experience and would definitely recommend The Edinburgh Boiler Company.
17 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you’re so pleased with your new heating system and that you had such a positive experience from start to finish.
Clear communication is incredibly important to us, so it’s great to know you always knew what was happening and when. We’re also pleased the installation team were friendly, efficient and kept you informed throughout the day while installing your new boiler and radiators.
Your recommendation means a great deal to the whole team at The Edinburgh Boiler Company.
Thank you again for choosing us. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
The company from beginning to end were…
The company from beginning to end were excellent kept me well informed through out the whole job everyone was very kind and and considerate .Couldn't fault them . As for Ryrn and Ben they were exceptional through out the job made fantastic job of my heating system very pleasant kind and considerate would recommend this company 100 per cent Deej that done all the air brick was also very nice and friendly all these men were 100 percent
19 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review!
We’re absolutely delighted to hear you had such an excellent experience from beginning to end and that you felt well informed and looked after throughout the entire project.
A special thank you for recognising Ryan and Ben. We’ll make sure your fantastic feedback is passed on to them. It’s great to hear they not only delivered a high-quality heating system installation but were also pleasant, kind and considerate while working in your home.
We’ll also be sure to pass your kind words on to Deej for his work on the air bricks. It sounds like the whole team made a fantastic impression, and feedback like this makes us incredibly proud of the people representing The Edinburgh Boiler Company every day.
Thank you again for your 100% recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Old combi changed to an Ideal Logic…
Old combi changed to an Ideal Logic 30kw. Work done to a high standard quick and professional, great price too.
12 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you’re happy with your new Ideal Logic 30kW combi boiler and that the installation was completed quickly, professionally, and to a high standard.
It's also great to know you were pleased with the price and overall value. We always aim to combine quality workmanship with competitive pricing and excellent customer service.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new boiler for many years to come!
It started with Great advice
Great advice, easy to understand quote, straightforward job done. All the people that I had contact with were friendly, knowledgeable and helpful. They scheduled the install around our shift patterns and the whole thing went without any significant issues.
The thing I find that I judge companies on is the people and The Edinburgh Boiler staff I found were exceptional.
7 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience from the initial advice and quotation right through to the completed installation. It's especially great to know our team were able to work around your shift patterns and make the whole process as straightforward and convenient as possible.
Your comments about our people mean a great deal to us. We’re incredibly proud of the team we have at The Edinburgh Boiler Company, so to hear you describe them as friendly, knowledgeable, helpful and, most importantly, exceptional is a huge compliment.
Thank you again for your kind words and for choosing The Edinburgh Boiler Company. We truly appreciate your support!
We recently had solar panels installed…
We recently had solar panels installed and the entire experience was excellent from start to finish. The team was professional, punctual, and clearly knew what they were doing. They explained everything clearly, kept us updated throughout the process, and left the site clean and tidy when they finished.
The installation itself was smooth and the system has been performing great so far. We’re already seeing the benefits and feel confident we made the right decision. Communication was clear, the workmanship looks solid, and they handled everything efficiently.Highly recommend them to anyone considering solar. Great service and a quality job.
12 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with your solar installation from start to finish. It's great to know our team were professional, punctual and kept you fully informed throughout, while completing the installation efficiently and leaving everything clean and tidy afterwards.
Most importantly, we're thrilled to hear your new solar system is already performing well and that you're beginning to see the benefits. Investing in solar is a big decision, so knowing you feel confident you made the right choice with us means a great deal.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come! ☀️
Really pleased
Really pleased with my heat pump installation. The survey and initial quote were provided by a colleague (I dont recall his name) who was credible and happy to talk through details and his previous experience. Scott and his installation team were great - thorough explanations, punctual, patient with my naughty dog and thoughtful about placement of new radiators and pipes - couldn't recommend them highly enough. Kaitlin and Anna in the office were helpful in getting through the funding paperwork too. A great company.
13 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you're so pleased with your new air source heat pump installation and that you had such a positive experience from the initial survey right through to completion.
We'll be sure to pass your kind words on to Scott and the installation team. It's great to hear they took the time to explain everything clearly and carefully considered the positioning of your new radiators and pipework. We're also glad they passed the test with your four-legged family member! 🐶
Kaitlin and Anna will also be delighted to hear their help with the funding paperwork made the process that bit easier. There's a lot involved in a heat pump installation, so having the right support throughout is incredibly important.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the comfort and efficiency of your new heat pump for many years to come!
The Edinburgh Boiler Company…
I had the Edinburgh Boiler Company install a new boiler and they were first class from beginning to end. Martin, explained everything that was going to happen and worked professionally through it all. Walked me through the operation at the end as well. I HIGHLY recommend The Edinburgh Boiler Company.
12 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you received a first-class service from beginning to end and that you're so pleased with your new boiler installation.
We'll be sure to pass your kind words on to Martin. It's great to hear he kept you informed throughout the installation, worked professionally, and took the time at the end to make sure you were completely comfortable with how your new boiler operates.
Your recommendation means a great deal to Martin and the whole team.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Solar Upgrade with The Edinburgh Boiler Company
We used The Edinburgh Boiler Company for our solar upgrade and the whole experience from their first visit to design the system for our needs/layout to the installation and setting up has been fantastic! Rick undertook the design and and was always available to answer our questions to make sure we got it right. The installation team ( Gareth, Sam, Connor and Kieran) were outstanding in their care of our home and quality of the work undertaken was first class. We now have an upgraded solar panel system with all in one batter/inverter and back up for when the power goes out! The scaffolding company came a week after completion to remove their stuff and were equally professional and efficient. Rick has monitored our system for us in the first few weeks to make sure all is working well and we cannot thank them enough for making the whole process so stress free! I would also like to say a big thank you to Abby and Anna in the office for maintaining excellent communication with us throughout the whole journey and always there to help!
We would wholeheartedly recommend The Edinburg Boiler Company to anyone looking for solar system work!
29 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such an incredible review!
We're absolutely delighted to hear your solar upgrade was such a positive and stress-free experience from the initial design right through to installation, commissioning and aftercare.
We'll be sure to pass your kind words on to Rick. Taking the time to design the right system around each customer's property and individual requirements is incredibly important, and it's great to hear he was always available to answer your questions and has continued monitoring the system following installation.
Gareth, Sam, Connor and Kieran will also be thrilled with your feedback. We're incredibly proud of the care our teams take when working in customers' homes, so hearing you describe the workmanship as first class means a great deal.
It's fantastic that you now have an upgraded solar PV system, battery and inverter along with backup capability during a power cut. We hope you enjoy seeing the benefits of the system for many years to come!
A big thank you as well for recognising Abby and Anna. Keeping customers informed throughout the entire journey is such an important part of delivering a great experience, and they'll really appreciate your comments.
Thank you again for your wholehearted recommendation and for choosing The Edinburgh Boiler Company for your solar upgrade. We truly appreciate your trust and support! ☀️🔋
Very professional from start to finish
Very professional from start to finish. Easy to contact and all staff I encountered were informed, respectful and friendly. Very tidy job done and super efficient team on install day. Highly recommend.
6 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you received such a professional service from start to finish. It's great to know our team were easy to contact, knowledgeable, respectful and friendly throughout the whole process.
We're also really pleased the installation team impressed you with their efficiency and left everything clean and tidy once the work was complete.
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company. Thank you again for choosing us, we truly appreciate your support!
Excellent response from EBC
Excellent response from EBC when our boiler developed a fault. The repair was completed promptly and the engineers were pleasant and informative. They left our home in a tidy state. Strongly recommended.
6 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear our team responded quickly when your boiler developed a fault and were able to get everything repaired promptly.
It's great to know our engineers were friendly and informative, kept you updated on what was happening, and treated your home with care by leaving everything clean and tidy afterwards.
Your recommendation means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your continued trust and support!
Very professional job done
Very professional job done.
Friendly staff
Cleaned up after themselves
Recommended*******
10 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you were pleased with the professional service you received and that our team were friendly and respectful of your home throughout the job.
Leaving everything clean and tidy once the work is complete is an important part of the service we provide, so it's great to know this stood out.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Just had a lovely lad called Lee down…
Just had a lovely lad called Lee down from Edinburgh Boiler Company a absolute credit to the company very polite and brilliant at his job fixed the issue in minutes absolute brilliant lad and brilliant company would highly recommend to anyone 👏
9 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear Lee was able to resolve the issue so quickly and that he made such a positive impression. We'll be sure to pass your kind words on to him—he'll be thrilled to hear you described him as an absolute credit to the company.
It's great to know his professionalism, friendly manner, and expertise stood out during your visit. We take great pride in our team, and feedback like yours means a lot to everyone at The Edinburgh Boiler Company.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support! 👏
Installation of air source heat pump
I have just had an air source heat pump installed, including new radiators and pipework. Scott, Daniel and Sean did an amazing job, working so hard to complete the work in a short time frame. They were communicative, clearly explaining what they were doing. They made a real effort to do the job as with as little disruption as possible leaving the place clean and tidy.
7 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you're so pleased with your new air source heat pump installation. Installing a new heating system with radiators and pipework is a significant project, so it's wonderful to know Scott, Daniel, and Sean made the experience as smooth as possible.
We'll be sure to pass your kind words on to the team. They’ll be delighted to hear their hard work, clear communication, and commitment to minimising disruption made such a positive impression. Leaving your home clean and tidy at the end of the installation is something we take great pride in, so we're pleased this didn't go unnoticed.
Thank you again for choosing The Edinburgh Boiler Company and for taking the time to recommend us. We truly appreciate your support and hope you enjoy the comfort and efficiency of your new air source heat pump for many years to come!
Solar and Battery Installation
After contacting The Edinburgh Boiler Company about installing a solar PV and battery system, Colin arranged to visit my home to discuss my requirements. From the outset he presented a very professional image, arriving in a branded company vehicle and uniform, which immediately gave confidence in the company.
Rather than simply trying to sell a system, Colin took the time to understand my needs, explained the available options and made sensible recommendations. My quotation was emailed promptly and Colin then talked through it with me over the phone, answering all of my questions. Although it wasn't the cheapest quote I received, I felt it represented the best overall value for the quality of equipment, installation and service, so I decided to go ahead.
Throughout the process, Katlyn and Anna in the office were excellent. They organised all the appointments efficiently, kept me informed and were always helpful whenever I had a question.
The installation itself was equally impressive. The scaffolding was erected beforehand as planned and, on installation day, Annette, Chris, Sam, Reece and Robert all arrived on time. Before starting work they walked me through the installation, explained everything clearly and discussed the best locations for the equipment. I appreciated that they listened to my views while also offering their professional recommendations.
The roof installation and cabling were completed neatly, and on the second day Robert returned to complete the inverter and battery installation. He took the time to demonstrate the system, set up the monitoring app and made sure I was comfortable using it before leaving.
My solar PV system is now performing very well, producing excellent daily generation figures, and I am delighted with the finished installation.
Overall, The Edinburgh Boiler Company has provided a professional, well-organised and customer-focused service from the initial enquiry through to completion. Every member of the team I dealt with was courteous, knowledgeable and took pride in their work. I would have no hesitation in recommending them to anyone considering a solar and battery installation.
27 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a detailed and thoughtful review. We're absolutely delighted to hear that your experience with The Edinburgh Boiler Company was so positive from your initial enquiry right through to the completion of your solar PV and battery installation.
It's fantastic to know Colin made such a strong first impression and took the time to understand your requirements rather than simply recommending a standard solution. We believe every solar system should be tailored to the customer's home and energy needs, so it's wonderful to hear that approach gave you confidence in choosing us.
We'll also be sure to pass your kind words on to Katlyn and Anna. Keeping customers informed and ensuring every stage of the project runs smoothly is a vital part of what we do, and they'll be delighted to know their support made a difference.
We're equally pleased to hear that Annette, Chris, Sam, Reece, and Robert delivered an installation that met your expectations. Taking the time to discuss equipment locations, listen to customer preferences, and leave a neat, high-quality finish is something we take great pride in. It's especially rewarding to hear that Robert ensured you were confident using the monitoring app before leaving.
Most importantly, we're thrilled your new solar PV system is already performing so well and delivering excellent generation figures. There's nothing better than seeing customers begin to enjoy the benefits of their investment straight away.
Thank you once again for your trust, your recommendation, and your incredibly kind words about the whole team. Feedback like yours means a great deal to everyone at The Edinburgh Boiler Company, and we hope you enjoy your new solar and battery system for many years to come! ☀️🔋
Save yourself the risk of poor installment
We had these come out a couple months ago to install our boiler. The misquoted us how long it would take. The engineer was rude. They accidentally flooded our dining room and because of the hour, we were left to clean up most of it. On top of all that, they left a wire exposed that was touching our water pipe. Within a month it was conducting electricity to our appliances in our kitchen resulting in us getting shocked.
Save yourself the time and go with someone who knows what they’re doing and won’t create more issues for you than they solve.
6 novembre 2025
Avis spontané
Réponse de The Edinburgh Boiler Company
Hello Nick,
First of all I would like to apologise for the issues you had during your install. We would like to make this right for you and hopefully change your experience with us. Can you provide us with some more information so we can look into this issue further? Please send this over to enquiries@theedinburghboilercompany.com or just reply on here.
Thanks
Hollie
We are very happy with the installation…
We are very happy with the installation of our new boiler and radiators. The whole job was completed quickly, efficiently, and to a very high standard. The team was professional, friendly, and paid great attention to detail. They also cleaned everything up before they left, leaving the house spotless.
We would highly recommend their services. Thank you for the excellent work!
5 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you're so pleased with your new boiler and radiators. It's wonderful to know the installation was completed quickly, efficiently, and to such a high standard.
Your comments about our team's professionalism, friendliness, attention to detail, and the care taken to leave your home spotless are greatly appreciated. These are all things we take great pride in delivering on every installation.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
My experience with Edinburgh Bolier was…
My experience with Edinburgh Bolier was amazing. From start to finish they were helpful and polite.
24 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review!
We're delighted to hear you had such an amazing experience with The Edinburgh Boiler Company. It's fantastic to know our team was helpful and polite from your first contact with us right through to the completion of your installation.
Providing excellent customer service from start to finish is something we take great pride in, so your kind words mean a great deal to everyone on the team.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
First class Service…
On Monday of this week I discovered leaking water from my toilet.Having suffered water damage in the past,this was extremely stressful.Luckily I have opted for Edinburgh Boilers Gold Aftercare cover,which includes all internal plumbing.
I phoned Hollie who quickly arranged for Scott to come out on Tuesday.He worked diligently to fix the repair but,unfortunately, it was not fully fixed.SoI phoned Hollie back and she arranged for Ross to come out who, quickly detected the problem and fixed it completely.
Hollie's patient manner and the promptness of service was second to none and I feel reassured having Edinburgh Boiler's after care service behind me.I was made to feel that my custom is very important to them.Ian Darroch, Bo'ness
27 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review, Ian.
We're sorry to hear about the stress caused by the leak, especially given your previous experience with water damage, but we're delighted our Gold Aftercare Cover gave you the peace of mind and support you needed when it mattered most.
We'll be sure to pass your kind words on to Hollie, Scott, and Ross. Hollie will be delighted to know her patience and responsiveness made such a positive difference, and we're pleased that although the initial repair proved more complex than expected, Ross was able to quickly identify the root cause and get everything resolved.
Providing prompt, reliable aftercare is something we take great pride in, so it's incredibly rewarding to hear you feel reassured knowing we're only a phone call away. Your comments about feeling valued as a customer mean a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for your continued trust and support. We truly appreciate it and are always here whenever you need us.
Excellent service
Excellent service from initial contact to job getting finished! Very professional service . Every member of staff was polite, helpful and excellent at their job. Replacement boiler fitted within 4 hrs- no mess, rubbish all removed afterwards and new system explained by fitter! Brilliant
30 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you received excellent service from your first contact with us right through to the completion of your boiler installation. It's wonderful to know every member of our team was polite, helpful, and professional throughout the process.
We're especially pleased your replacement boiler was installed so efficiently, with everything completed in just four hours, your home left clean and tidy, and the new system fully explained before our engineer left. Providing a hassle-free experience is exactly what we strive for.
Thank you again for your kind words and your recommendation. We truly appreciate your support and thank you for choosing The Edinburgh Boiler Company. We hope you enjoy your new heating system for many years to come.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.