Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
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Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
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I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Voir plus
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The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Voir plus
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We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Voir plus
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Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Royaume-Uni
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Fantastic staff, explained everything well, great contact arriving when they said they would. Easy process start to finish and I couldn't be happier with it.

Réponse de The Edinburgh Boiler Company
Not just the best workmen I’ve ever dealt with but the best company of any kind.
From the office staff to they guys who came to survey then install every single one of them couldn’t have been more helpful.
I’m disabled and a single woman so having my house filled with strangers could have been quite nerve wracking but by the end of (a very complicated) install the team felt like family. I’ve honestly never been better looked after.
I am over the moon with my new central heating system but even happier with how well I was treated and the attention to detail that went along with the whole process.
Thank you so much Edinburgh Boiler Company! Looking forward to my yearly visits!

Réponse de The Edinburgh Boiler Company
The team were very professional, respectful, polite and worked incredibly hard to install our solar panels and equipment. We are very pleased with the quality of their work and have no hesitation in recommending them.

Réponse de The Edinburgh Boiler Company
Excellent team including office staff, gas engineer, electrician and scaffolders. Professional, friendly, helpful and great communication throughout. Job was completed quickly and efficiently and extremely pleased with the boiler installation. Many thanks to Kayleigh in the office and Ryan the gas engineer.

Réponse de The Edinburgh Boiler Company
We got a whole new heating system put in. All the workers were amazing, very professional, clean, considerate people who were in the house. They did not stop working from the moment they arrived until they were finished. One work person stayed late to make sure we had heating, another came back to check something that he was not sure of. Would highly recommend these workers to anyone who is thinking about changing their heating system

Réponse de The Edinburgh Boiler Company
The team did a stellar job replacing all the radiators in my house and installing a new combi boiler to replace the ancient back boiler. All the team were polite and very efficient and took the time to explain the new installation when done and communication in advance was also good. They were also patient with my over excited dog! Thank you for all the hardwork

Réponse de The Edinburgh Boiler Company
If you’re thinking of having a new or replacement boiler installed I can highly recommend EBC. I was going to give you the full story of my experience but thought bullet points would be easier.
* Martin (obviously a very experienced engineer) arrived as arranged.
* Completed installation, but no hot water, Martin suspected a faulty diverter valve in the new unit and organised Worcester/Bosch engineer callout.
* Next day Worcester/Bosch engineer tested everything and said there was nothing wrong with the boiler, there must be something wrong elsewhere.
* Called EBC, Martin came back the same day and rechecked everything and still maintained it was that valve to blame.
* I then phoned Worcester/Bosch direct and while I was listening to them telling me an engineer would call round in 3 days time, EBC phoned me.
* Gracie (Office manager) told me to tell Worcester/Bosch to forget it as between Gracie and Martin they have managed to obtain the necessary valve.
* Martin called round later the same day, fitted a new harvested valve and everything started working perfectly as it should.
So in summary I just wanted to say a big thank you to all at EBC. Gracie, who either has magical powers, a big stick or perhaps both for doing things behind the scenes to get results, and to Martin who went to extraordinary lengths making sure my wife and I were without hot water for as short a time as possible.
It’s reassuring to know there are still some companies are willing to go the extra mile to sort problems out for their customers, even when it wasn’t their fault.
One word of warning If Martin is doing a job for you, stock up with plenty coffee, he does like a cup or 2 or 3. Perhaps that’s how he can manage to keep working from morning to night.
Many thanks again
Andy

Réponse de The Edinburgh Boiler Company
Edi Boiler Company have just installed solar panels and batteries, and a heat pump for us. From the initial survey and quote, through support with the heat pump funding application, the team were highly professional and knowledgeable. They tailored the design to our needs and house, and were always on hand to answer questions by phone or email.
The installation of both systems was smooth and quick, with a special mention for Scott, Lewis and Dan, the heat pump team, who went the extra mile on the heat pump placement and very neat finishes with the pipe work inside and out.
The solar team were also highly efficient and left a well-finished installation.
The aftercare has been great, from both the office and technical teams. The technical leads, Scott (heat pump) and Duncan (solar), took the time to explain the functioning of the new systems and apps, with lots of useful advice.
We would highly recommend the Edinburgh Boiler Company.

Réponse de The Edinburgh Boiler Company
Everyone was super friendly and knowledgeable, from first sales visits, quotes, heating calculations and office support. Installing heat pump and replacing all pipework and radiators was a mamoth job but the installers were very efficient. I thought it would be much more disruptive than it was. Hopefully nice and cosy now for winter and no more heating oil!

Réponse de The Edinburgh Boiler Company
Overall the process from enquiry to installation worked very well.
I appreciated an actual visit in person to get things going.
Abby is a courteous, polite and customer friendly voice on the phone.
Whilst the installation team are no doubt a key focus - and a positive and friendly crew- the scaffolding team should be congratulated also on their customer friendly attitude and care.

Réponse de The Edinburgh Boiler Company
This was a straightforward annual boiler service carried out by Colin in a friendly and efficient manner. This is what I’ve come to expect from this company.

Réponse de The Edinburgh Boiler Company
Highly professional service, they responded to any questions I had, and kept me updated. The installation went to plan, and there was minimal disruption. The engineer also took the time to explain how the system functions and answer any questions we had.

Réponse de The Edinburgh Boiler Company
Called in an engineer to look at a programming problem , the appointment was confirmed for the next day , and the engineer ( Paul ) duly arrived along with trainee . The problem was discussed in depth and resetting the programmer was carefully explained to myself and my wife . The preferred temperature and time settings were confirmed and set up . Paul spent time with us explaining the correct procedures for programming our EPH CP4 controller how. Greatly appreciated and a very good service from the Edinburgh Boiler Company .

Réponse de The Edinburgh Boiler Company
Brilliant service from start to finish, A full survey was carried out at the initial visit with various options discussed about the placement of the panels ( 28 in total), along with the Sigenergy inverter and batteries. The scaffolding was arranged the day prior to the instal, the installation took 2 days as planned, looks brilliant, really happy with the look and performance of the system. The engineers carrying out the work were very professional, polite and efficient. Would definitely recommend..

Réponse de The Edinburgh Boiler Company
Had a warranty repair done on my heating system (a pressure valve was faulty), it wasn't urgent so it was a little while between raising the issue and getting it booked in to be fixed but on arrival, Scott the heating engineer sorted the issue promptly.

Réponse de The Edinburgh Boiler Company
Fantastic job done by this company in supply and install of my new boiler.
I’d absolutely recommend them for efficiency, technical knowledge, customer service, best and tidy, friendly and helpful.
All done with integrity , which is rare these days, no fluff and no hidden extras.

Réponse de The Edinburgh Boiler Company
From the first contact to get a quote to the installation of a new boiler and 3 new radiators yesterday was brilliant. Sean and Shayne did an amazing job fitting the boiler and radiators so happy with the work. I would highly recommend The Edinburgh Boiler Company who provide an amazing service and have fabulous staff.

Réponse de The Edinburgh Boiler Company
Great quality service, efficient, very friendly & helpful, did a neat job & tidied up after themselves.

Réponse de The Edinburgh Boiler Company
The Edinburgh Boiler Company office staff are amazing. Keeping us informed about the process of my mums new boiler and radiators. Everything we spoke about on the phone was followed up by an email from the office staff. We were given a booklet with information that was clear that told us of the next step of the process as well as phone calls. The procedure of installation went really well and my mum now has a lovely warm house. 5 star to the Edinburgh Boiler Company, thank you so much!

Réponse de The Edinburgh Boiler Company
The guys done a great job, and were so nice, even doing a wee job for me 5 star from me.!

Réponse de The Edinburgh Boiler Company
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