Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
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Lisez les avis des autres
I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Voir plus
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The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Voir plus
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We used EBC to install solar panels on a flat roof. This included a Duracell(Dura 16) storage battery. From initial contact / survey to installation everything was planned perfectly. On the day th... Voir plus
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À propos de l'entreprise
- Service d'installation du gaz
- aussi dans
- Compagnie gazière
- Entrepreneur en énergie solaire
- Fournisseur de chaudières
- Fournisseur de systèmes de climatisation
Écrit par l'entreprise
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Coordonnées de contact
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Royaume-Uni
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
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Top class
We recently had a new heating system installed and the service was excellent from start to finish. We were kept informed each step of the way with great communication from Chelsea. The installation team worked with the minimum amount of disruption to us, and they left the house exactly as they found it. Highly recommend EBC for any work
3 septembre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you received an excellent service from start to finish with the installation of your new heating system.
A special mention to Chelsea, we’ll be sure to pass your kind words on to her. Keeping customers informed at every stage is incredibly important to us, so it’s great to know her communication made the whole process clear and straightforward.
We’re equally pleased to hear the installation team worked efficiently with minimal disruption and treated your home with the care and respect we expect, leaving everything exactly as they found it.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy your new heating system for many years to come!
easy to deal with reliable people.
easy to deal with reliable people.
turned up on time and boiler fitted as agreed.
joey the fitter and Deej the guy who removed old flu and repaired wall were both excellent.
no complaints to be honest
24 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you found the whole process straightforward and that our team were reliable, arrived on time and completed your new boiler installation exactly as agreed.
A special mention to Joey for the boiler installation and Deej for removing the old flue and making good the wall afterwards. We’ll be sure to pass your kind words on to both of them, it’s great to hear they did an excellent job.
“Easy to deal with and reliable” is exactly how we want our customers to describe their experience with EBC.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope your new boiler serves you well for many years to come!
Every Key Performance Indicator Exceeded
As a Project Manager with many years of experience in the construction industry, I have developed a clear-eyed, realistic perspective on contractors—I’ve seen the full spectrum, from outstanding to deeply disappointing. So when it came time to choose a partner for our own project, we did not take the decision lightly. After careful consideration of online reviews, local presence, and overall value, we placed our trust in the Edinburgh Boiler Company.
I am genuinely pleased to say we chose exceptionally well.From the very first day, every single operative who entered our home conducted themselves with a rare combination of professionalism and warmth. They were respectful of our space, consistently friendly, impeccably tidy, and clearly highly knowledgeable in their craft. What struck me most, however, was
the quiet pride they took in their work—and in being part of the Edinburgh Boiler Company. That pride was not performative; it was evident in every careful action and thoughtful interaction. They are, without question, a tremendous credit to their organisation.
Punctuality and presentation were faultless—each team arrived on time, in spotless vans, ready to work.
The project progressed seamlessly according to schedule, and the quality of the installation was neat, precise, and thorough. There were no snagging issues to address, no loose ends to chase—just a job completed to the highest standard.
If I were to measure their performance against formal Key Performance Indicators, there is no hesitation in my mind: they would score 100%. But beyond the metrics, what truly stands out is the peace of mind they gave us, and that, for any householder, is priceless.
Thank you to the entire team at Edinburgh Boiler Company for a genuinely first-class experience
6 septembre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such an exceptional and detailed review.
Coming from someone with many years of experience in construction and project management, your comments carry particular weight, and we’re incredibly proud to know that our team delivered to the standards you naturally expect from contractors.
What means the most to us is your recognition of our people. Professionalism, respect for our customers’ homes, quality workmanship and pride in representing The Edinburgh Boiler Company are values we work hard to build into our culture. To hear that you saw those qualities consistently in every member of the team who attended your property is a huge compliment.
We’re equally delighted that the project ran seamlessly to programme, with punctual teams, high standards of presentation, precise workmanship and, importantly, no snagging or loose ends at completion.
A 100% score against your KPIs is certainly feedback we’ll be sharing with the entire team! But your comment about the peace of mind we provided is perhaps the greatest compliment of all. Ultimately, that is exactly how we want every customer to feel when they place their trust in us.
Thank you again for choosing The Edinburgh Boiler Company and for such generous recognition of our team. Reviews like this make everyone here incredibly proud of the standards we’re working together to deliver. We truly appreciate your trust and support.
Great and efficient service
Great and efficient service. The men were friendly and worked hard to complete the job in one day
24 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you were pleased with the service you received and that our team made such a positive impression.
It’s great to know the guys were friendly, hardworking and able to complete the entire job efficiently in just one day. We know how important it is to minimise disruption in our customers’ homes while still delivering work to a high standard.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new system for many years to come!
Excellent Service
The staff at The Edinburgh Boiler Company are excellent and could not have been more helpful. I had a vertical flue installed and the process was seamless and I am really pleased with the finished look. I would definitely recommend The Edinburgh Boiler Company.
24 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with our team and that everyone you dealt with was helpful throughout the process.
It’s great to know the installation of your new vertical flue was seamless and, importantly, that you’re really pleased with the finished look. We always aim to combine high-quality workmanship with a finish our customers are happy to have in their homes.
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for choosing us. We truly appreciate your support!
Solar panels
They provided a detailed quotation for installing solar panels on my house.
The engineer talked me through the process of the installation and how it would be fitted. The engineers arrived on time on the allocated day and commenced work right away.
I was completely satisfied with the standard of the installation and how tidy the property was left in.
28 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you were pleased with your solar panel installation from start to finish. Taking the time to provide a detailed quotation and clearly explain the installation process beforehand is really important to us, so it’s great to know you felt fully informed throughout.
We’re also pleased to hear the installation team arrived on time, got straight to work and completed everything to a standard you were completely satisfied with. Leaving your property clean and tidy afterwards is just as important to us as the quality of the installation itself.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come! ☀️
Absolutely fantastic great my my got a…
Absolutely fantastic great my my got a new boiler a few years ago and fantastic job beats other companies hands down
31 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
It’s brilliant to hear that, even a few years after having your new boiler installed, you still look back so positively on the experience and the quality of the work carried out.
Hearing that you feel The Edinburgh Boiler Company stands out from other companies is a huge compliment to our team and one we really appreciate.
Thank you again for choosing us and for taking the time to share your experience. Your continued support means a great deal to everyone at EBC!
Scott and Daniel were punctual
Scott and Daniel were punctual, quick and efficient, and good company. Two other staff (names not known) were very capable too.
2 septembre 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with Scott and Daniel and that they were punctual, efficient and great company while carrying out the work.
It’s also great to hear the other members of the team made a positive impression with their professionalism and capability. We’ll be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Solar panels and Air Heat Source pump
From the star of this project from office, to survey, to engineers on site the service has been 5 star.
As I am disabled the patience of the work team for me getting about when I needed to was second to none.
Would recommend the Edinburgh Boiler Company to anyone getting this work done
21 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review and recommendation!
We’re delighted to hear you received a five-star experience throughout your solar panel and air source heat pump project, from your initial contact with our office team, through the survey, and right through to the engineers completing the installation.
It means a great deal to hear how patient, considerate and accommodating our team were while working in your home. Making sure our customers feel comfortable and respected throughout any installation is incredibly important to us, and we’ll be proud to share your feedback with everyone involved.
Thank you again for placing your trust in The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy the benefits of your new renewable energy system for many years to come!
I had very good experience with The…
I had very good experience with The Edinburgh Boiler Company. From the start, out of three quotes theirs was most professional and detailed. Colin did the survey and design of solar and battery system. He listened to what I wanted and his suggestions were on point, he was even available after hours. Anna was leading my case from the office, always available to speak to me when I needed answers and explaining everything in detail, very nice and professional. The job was completed in two days by Sam and Rob (electricians) and Annette and Mike (roofers) who did a great job and should be proud of their craftsmanship.
26 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear that, from the three quotations you received, ours stood out for its professionalism and level of detail. We’ll be sure to pass your kind words on to Colin—it’s great to hear he listened carefully to what you wanted, designed the solar and battery system around your needs and was always there when you needed additional advice.
A special mention also to Anna for keeping everything organised from the office, being readily available and making sure everything was clearly explained throughout the process. Communication is such an important part of the customer journey, so it’s brilliant to hear she looked after you so well.
And of course, a huge well done to Sam, Rob, Annette and Mike for completing the installation in just two days and delivering workmanship you were so impressed with. Your comment that they should be proud of their craftsmanship is a fantastic compliment, and one we’ll make sure is shared with the whole team.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Excellent customer service throughout the whole process
Excellent customer service, they reached out to me in couple days after I notify them about the issue of the flue of the boiler, engineer was scheduled next week and fixed the issue right away. Very friendly, clean process. Left the place tidy. I was updated during the whole time. Wonderful communication, thank you
26 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you received such a positive level of customer service when you contacted us regarding the issue with your boiler flue.
Aftercare is every bit as important to us as the initial installation, so it’s great to know our team responded promptly, kept you updated throughout and arranged for an engineer to resolve the issue quickly.
We’re also pleased to hear the engineer was friendly and professional, completed the repair efficiently and left everything clean and tidy afterwards.
Thank you again for choosing The Edinburgh Boiler Company and for recognising the service and communication from our team. We truly appreciate your support!
Delighted with solar panels
Recently had solar panels installed. Salesman was very professional and informative, explaining things clearly without overly complicating things. He was available to answer any questions before deciding to purchase. Installation date was brought forward which was great. Office staff very friendly and helpful but I think communication between what I agreed with the salesman regarding scaffolding and battery placement could have been better communicated with the electrician and scaffolding company. Scaffolding was up for 11 days which was not ideal. I have already recommended this company to others.
11 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you very much for taking the time to leave us such a detailed and constructive review.
We’re delighted to hear you’re pleased with your new solar panel system and that you found our sales team professional, informative and easy to deal with. It’s also great to know our office team were friendly and helpful and that we were able to bring your installation date forward.
We do, however, appreciate your comments regarding the communication around the scaffolding and battery placement. The information agreed during the sales and survey process should flow seamlessly through to everyone involved in the installation, and we’re sorry this wasn’t as smooth as it should have been. We also completely understand that having the scaffolding in place for 11 days was less than ideal. Your feedback is genuinely useful and something we can take back to the team to improve our internal communication and coordination.
Despite these points, it means a great deal to hear that you’re delighted with your solar panels and have already recommended The Edinburgh Boiler Company to others.
Thank you again for choosing us, and also for the honest feedback. We truly appreciate your support! ☀️
Great Service
Previous company didn’t carry out Service and left my Boiler at Risk. Scott did a great job properly servicing boiler and showing exactly what he did as well as fitting new parts. Comms good with office and will use now on for all servicing and repairs. Worth paying a bit extra for a proper job!
27 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear Scott was able to give you confidence in your boiler again after the experience you’d had with your previous service provider. We’ll make sure your kind feedback is passed on to him.
It’s particularly great to hear Scott took the time to explain exactly what he was doing, carried out a thorough service and replaced the necessary parts. We’re also pleased the communication from our office team matched the standard of service you received in your home.
Your comment that it’s “worth paying a bit extra for a proper job” is a fantastic compliment. Quality workmanship, safety and doing things properly are standards we’ll never compromise on.
Thank you for placing your trust in The Edinburgh Boiler Company for your future servicing and repairs. We really appreciate your support and look forward to looking after you and your boiler for many years to come!
Réponse de The Edinburgh Boiler Company
Thank you so much for your kind review!
We’re delighted to hear everything went smoothly and that you were happy with the communication throughout the process.
Keeping our customers informed every step of the way is really important to us, so it’s great to know we delivered on that.
Thank you again for choosing The Edinburgh Boiler Company. We really appreciate your support!
5 star experience
No complaints at all. Very knowledgeable and patient in explaining how these new technologies worked. Those who I communicated with were very helpful and delightfully cheery on the phone. I would certainly use this company again in the future.
24 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic five-star review!
We’re delighted to hear you had such a positive experience with our team. New technologies can sometimes feel a little daunting, so it’s especially pleasing to know our team took the time to explain everything clearly and patiently, ensuring you felt comfortable and confident.
Your comments about our office team being helpful and “delightfully cheery” are wonderful to hear too—we’ll be sure to pass that feedback on!
The fact you would choose The Edinburgh Boiler Company again in the future is one of the best compliments we could receive.
Thank you again for your trust, your kind words and your five-star recommendation. We truly appreciate your support!
We are very happy with the job they…
We are very happy with the job they have done . Changing our 22 year old boiler to new one .the work is done as agreed and without leaving any rubbish. Thank you
18 août 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you’re so happy with your new boiler installation. Replacing a boiler that has served you for 22 years is a big change, so it’s great to know everything was completed exactly as agreed and to a standard you were pleased with.
We’re also pleased our team treated your home with care and left everything clean and tidy, with all waste removed once the installation was complete.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope your new boiler serves you just as well for many years to come!
Replacing an ancient gas boiler in an old house.
The team from Edinburgh Boiler were absolutely first class in removing our ancient gas boiler, pumps and valves and installing a new system which they then seemlessly connected up to our existing heating system. We live in an old house with pipes and wiring hidden away in all sorts of places but Edinburgh Boiler managed to figure it all out and install the new system incredibly well. Martin in particular was a star.
So I would thoroughly recommend them and would definitely use them again in the future.
21 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
Replacing an older heating system in a period property can certainly present a few challenges, especially when existing pipework and wiring have evolved over many years, so we’re delighted to hear our team handled everything so well.
A special thank you for recognising Martin—we’ll make sure your comments are passed on to him. He’ll be thrilled to hear you described him as a star! ⭐
It’s great to know the team successfully removed the old boiler, pumps and valves and seamlessly integrated the new system with your existing heating setup while maintaining the high standard of workmanship we pride ourselves on.
The fact you would recommend us and choose The Edinburgh Boiler Company again in the future is a huge compliment.
Thank you again for placing your trust in us. We truly appreciate your support!
Great job from start to finish Shane…
Great job from start to finish Shane and team where really friendly and helpful explained everything to us about the new boiler installation.
19 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience from start to finish with your new boiler installation.
We’ll be sure to pass your kind words on to Shane and the team. It’s great to know they were friendly and helpful throughout and took the time to explain everything clearly, making sure you were completely comfortable with your new boiler before they left.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
Great service from Edinburgh Boiler…
Great service from Edinburgh Boiler Company, solar panels installed to a high standard and they tidied up after so you could hardly tell they were here!
18 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you’re so pleased with your new solar panel installation and that the work was completed to such a high standard.
It’s especially great to hear our team treated your property with care and left everything so clean and tidy that you could hardly tell they’d been there! That’s exactly the standard we aim for on every installation.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come! ☀️
I had The Edinburgh Boiler Company…
I had The Edinburgh Boiler Company assigned to me through Warmworks to have our heat pump/battery and boiler installed. The team was excellent. Good communication throughout, tidy work, friendly and respectful workers, hassle free..
I couldn't have asked for better.
14 août 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company through Warmworks and that everything went smoothly with your heat pump, battery and boiler installation.
It’s especially great to know our team kept you informed throughout, treated your home with care and respect, and made what can be a significant project feel completely hassle-free.
“I couldn’t have asked for better” is an incredible compliment and one that means a great deal to the whole team.
Thank you again for your kind words and for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new energy system for many years to come!
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