Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Voir plus
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I recently had a new boiler installed, and I cannot praise the engineers, Robert and Sean, enough. They were highly professional, punctual, and did a fantastic job from start to finish. They took grea... Voir plus
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Thoroughly professional in every way. We were informed of the plan at every step, EBC kept to the plan and dates. All questions were answered promptly and fully. We were involved in the proc... Voir plus
The engineer (Robert ) arrived approx. 9.20 a.m and immediately starting the task in hand I.e. replacing my old boiler and worked solidly until the job was completed, spent time highlighting the... Voir plus
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À propos de l'entreprise
- Service d'installation du gaz
- aussi dans
- Compagnie gazière
- Entrepreneur en énergie solaire
- Fournisseur de chaudières
- Fournisseur de systèmes de climatisation
Écrit par l'entreprise
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Coordonnées de contact
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Royaume-Uni
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The boiler company is a firm I would highly recommend
The boiler company is a firm I would certainly highly recommend. All their employees are well organised and helpful.
The installation team arrived promptly and quickly started work replacing the old radiators and boiler. They were pleasant and hard-working and did an excellent job which has made a great improvement to my home. The team all worked well together and tided up before they left and explained how to use the new boiler, which was much appreciated.
Thank you so much.
Eleanor Ramsay.
20 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review, Eleanor!
We're absolutely delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that you would highly recommend us.
It's fantastic to know our team were well organised, helpful, and that the installation team arrived promptly, worked efficiently, and completed the replacement of your boiler and radiators to such a high standard. We'll be sure to pass your kind words on to the team—they'll be delighted to hear their hard work and professionalism made such a positive impression.
We're also pleased you appreciated the time taken to explain how to use your new boiler before we left. We believe it's important that every customer feels confident and comfortable with their new heating system.
Thank you again for your lovely feedback and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the comfort of your new heating system for many years to come.
New boiler fitted and old boiler and…
New boiler fitted and old boiler and tank all removed in one day. Nice people, cleaned up after themselves and the office staff kept us informed at every turn. If only every company I dealt with were as good - 5 stars from us
3 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience with your new boiler installation. Replacing your boiler, removing the old boiler and hot water tank, and completing everything in a single day is a real team effort, so it's fantastic to know everything went smoothly.
It's especially pleasing to hear our installation team were friendly, respectful, and left everything clean and tidy, while our office staff kept you informed throughout the entire process. Providing clear communication from start to finish is something we pride ourselves on.
Your comment, "If only every company I dealt with were as good," is an incredible compliment and means a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for your five-star recommendation and for choosing us. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
1st class service… lovely engineers
The guys from EBC were so great.. My mum is elderly and they were so patient and kind with her…explaining several times what work was being carried out & how to operate the boiler & radiators… .They were both extremely respectful and professional..They laid carpet protectors throughout the property and were efficient clean and highly professional… The finished result was perfect and the boiler left in a way my mum could understand how to operate… High quality fittings & exceptional customer service… 5 stars definitely.. EBC… thank you so much..
17 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review! We're absolutely delighted to hear your mum had such a positive experience with our team.
We understand how important it is to take the time to ensure our customers feel comfortable and confident with their new heating system, especially when supporting elderly customers. We're so pleased our engineers showed the patience, kindness, and professionalism that made such a difference, taking the time to explain everything clearly and making sure your mum was happy operating her new boiler before they left.
It's also fantastic to hear the team treated your home with such care by using carpet protectors, working efficiently, and leaving everything clean and tidy. Your comments about the quality of the installation and our customer service mean a great deal to us.
Thank you again for your kind words and your five-star recommendation. It was a pleasure to help your mum, and we truly appreciate you choosing The Edinburgh Boiler Company.
Great company
Great company. I would highly recommend. Had various quotes and they came out the best. I was dealt with quickly and professionally by all the staff that I came into contact with. The job was all done in one day and no mess was left.
22 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with The Edinburgh Boiler Company. It's great to know that after comparing several quotes, you felt we offered the best overall value and that our team provided a quick, professional service from start to finish.
We're also pleased your installation was completed in just one day and that our engineers left your home clean and tidy afterwards. Providing a hassle-free experience is something we pride ourselves on.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
A great company to deal with
A great company to deal with, everthing went very smoothly. From the office staff to the tradesmen all were superb.
15 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your kind review!
We're delighted to hear everything went so smoothly from start to finish. It's wonderful to know both our office team and our installation engineers provided the high level of service we strive to deliver on every project.
Your feedback means a great deal to everyone at The Edinburgh Boiler Company, and we're grateful you chose us for your installation.
Thank you again for your support and recommendation. We truly appreciate it!
The young man was quick and confident…
The young man was quick and confident what he was doing would have him back in a minute.
16 juillet 2026
Réponse de The Edinburgh Boiler Company
Thank you for taking the time to leave us a review!
We're delighted to hear you were pleased with the service you received. It's great to know our engineer was quick, confident, and clearly knew exactly what he was doing.
We'll be sure to pass your kind words on to the team. Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support and look forward to helping you again whenever you need us.
Solar and battery install from EBC. 5⭐️
Got EBC to quote and install for a solar and battery system for the house. The service from start to finish was simply great. From the first visit from Rick, the support from Abby and others in the office through to the scaffolders and install team (Gareth, Chris, Annette +1) I cannot fault EBC at all!! Absolutely first class service and delighted with the products and outcome. The app for the invertor gives lots of data about performance and power usage etc. Early days but it’s really useful to visually see how things are working!! Love it. I can genuinely highly recommend the team.
19 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic five-star review!
We're absolutely delighted to hear you had such a positive experience from start to finish with your solar and battery installation. It's wonderful to know Rick provided a great initial consultation, Abby and the office team kept everything running smoothly, and that Gareth, Chris, Annette and the rest of the installation team delivered a first-class installation. We'll be sure to pass your kind words on to everyone involved.
It's also great to hear you're already enjoying the inverter app and seeing your system's performance in real time. Watching your solar generation, battery usage, and household consumption is one of the most rewarding parts of owning a renewable energy system, and we're thrilled you're loving it already!
Thank you once again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Superb service from start to finish
Superb service from start to finish. Professional, friendly and helpful. They provided a clear and transparent quote, offered excellent finance options, and did the job quickly and expertly. Highly recommended.
8 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you received superb service from start to finish.
It’s fantastic to know you found our team professional, friendly, and helpful throughout the process, and that our clear quotation, finance options, and efficient installation all met your expectations.
Your recommendation means a great deal to us and is the highest compliment we could receive. Thank you again for choosing The Edinburgh Boiler Company!
I have just had a combi boiler replaced…
I have just had a combi boiler replaced in my flat and have had a great experience with The Edinburgh Boiler Company from start to finish.
Hollie and Gracie in the office handled initial inquiries and were polite, helpful and efficient. David then came out the next day to inspect the property and was very professional and polite, helping me choose a boiler suitable for my property. No " hard sell", just realistic discussions about what I wanted for my property and how much I wanted to spend.
The engineer who installed my boiler, Robert, was methodical and efficient, installing the boiler in the stated time and explaining everything clearly to me afterwards. He was also so tidy that there was very little cleaning to do afterwards, which was a bonus!
After the installation, unfortunately my washing machine would not work, so I sent an email to the company in the evening and, first thing next morning, office manager Gracie phoned me and sent round an engineer. A lovely, young, polite engineer called Thomas explained that it was nothing serious - just a valve that needed turned, and it was fixed in seconds.
I will definitely use this company for my yearly service and will have no hesitation in recommending them to friends and colleagues.
Many thanks to all at The Edinburgh Boiler Company.
15 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your incredible review! We’re absolutely delighted to hear you had such a positive experience from your initial enquiry right through to the aftercare following your installation.
It’s wonderful to hear Hollie and Gracie provided a friendly and efficient service, that David took the time to understand your needs without any pressure, and that Robert completed your installation to such a high standard while leaving everything spotless. We’ll be sure to pass your kind words on to each of them.
We’re also pleased we were able to respond quickly when you contacted us about your washing machine. Although it turned out to be a simple valve adjustment, we know how important it is to respond promptly and put our customers’ minds at ease. Thomas will be delighted to hear his professionalism and helpfulness made such a positive impression.
Knowing you’ve chosen us for your future annual servicing and that you would recommend us to your friends and colleagues is the highest compliment we could receive.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and look forward to looking after your heating system for many years to come!
No hesitation in recommending
Asked The Edinburgh Boiler Company to quote for a new boiler and radiators. From the initial visit through to the installation once the quote had been accepted was great. The Installation of new boiler and radiators went smoothly. Engineers were professional and friendly (and had a bit of banter) and left the house as they found it. Would have no hesitation in recommending
3 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from your initial quotation right through to the installation of your new boiler and radiators.
It’s great to know the whole process ran smoothly and that our engineers were not only professional and friendly but even managed to squeeze in a bit of banter along the way! We always take pride in treating our customers’ homes with respect, so we’re pleased to hear everything was left just as it was found.
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company. Thank you for choosing us, and we hope you enjoy your new heating system for many years to come.
An excellent company
An excellent company to deal with. Good clear communication, experienced and knowledgeable engineers who removed and installed a new combi boiler. We have used the Edinburgh Boiler Co. twice now, in both our old and new properties.
14 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review and for choosing The Edinburgh Boiler Company not just once, but twice!
We're delighted to hear you've continued to receive the same high standard of service across both your previous and current home. It's great to know our clear communication and the knowledge and experience of our engineers gave you confidence throughout your new combi boiler installation.
The fact you've trusted us with both properties is a huge compliment and means a great deal to everyone at EBC. Thank you again for your continued support, and we look forward to looking after your heating system for many years to come.
Good…
All the people involved were very polite and helpful Chelsea understood my difficulties and acted appropriately
Like wuse the team that entered my home
8 juillet 2026
Réponse de The Edinburgh Boiler Company
Thank you for taking the time to leave us such a lovely review!
We're delighted to hear that everyone involved in your installation was polite, helpful, and understanding throughout the process. It's especially pleasing to know Chelsea took the time to understand your circumstances and provide the support you needed. We'll be sure to pass your kind words on to her.
We're also glad our installation team made you feel comfortable in your home and delivered the high standard of service we strive for.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support.
Solar panels and air source heat pump …
We installed solar panels an air source heat pump with the Edinburgh Boiler Company. They guided us through the process including applying for a grant and made the process straightforward
We were not looking forward to the disruption of getting the heat pump installed but the installation team surpassed our expectations. Scott, Daniel and Shaun worked long days and kept us informed of their progress. Their hard work was appreciated
I have no hesitation in recommending the company
6 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with your solar panel and air source heat pump installation.
It's great to know our team made the process straightforward, from guiding you through the grant application right through to the installation itself. We understand that having an air source heat pump installed can seem like a daunting project, so we're especially pleased to hear the installation team exceeded your expectations.
We'll be sure to pass your kind words on to Scott, Daniel, and Shaun. They'll be delighted to know their hard work, long days, and commitment to keeping you informed throughout the installation were so appreciated.
Thank you once again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We hope you enjoy the comfort and energy savings from your new renewable systems for many years to come! ☀️🏡
I had a full heating system installed…
I had a full heating system installed by the Edinburgh Boiler Company. The job was booked in within a few weeks of being confirmed, the team worked quickly on the day and finished alot faster than expected. Great company, very friendly staff, would highly recommend.
6 juillet 2026
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with your full heating system installation. It's great to know we were able to get your installation booked in promptly and that our team completed the work even quicker than expected while maintaining the high standards we pride ourselves on.
Your kind comments about our friendly staff and the service you received mean a great deal to everyone at The Edinburgh Boiler Company. Recommendations like yours are the highest compliment we could receive.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
First class
Installation date was set, but we had to change it as we could not get accommodation...not a problem, staff were great, re arranged installation date, engineers were first class, all the work was done on time as it was a combi boiler and lots of radiators! Amongst other things. House was left in a good state, and the aftercare so far has been excellent. Would recommend.
19 mai 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience with your full heating system installation. It's great to know we were able to get your installation booked in quickly and that our team completed the work even faster than expected without compromising on quality.
Your kind comments about our friendly staff and the service you received mean a great deal to everyone at The Edinburgh Boiler Company. Recommendations like yours are the highest compliment we could receive.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.
The entire process from start to finish…
The entire process from start to finish was beyond what was expected. From the initial visit to the boiler being picked up, it was smooth and you wouldn’t even have noticed that they were there, apart from having hot water and heating again.
Would definitely recommend this company to anyone who needs a new boiler or any of their services
8 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We're absolutely delighted to hear that the entire process exceeded your expectations from start to finish. It's great to know everything ran smoothly, from your initial home visit right through to the installation, and that our team completed the work so efficiently and tidily that you hardly knew they were there—other than enjoying your new heating and hot water!
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company. Thank you for placing your trust in us, and we truly appreciate your support. We hope you enjoy your new boiler for many years to come.
Scott was a very polite and considerate
Scott was a very polite, considerate and helpful young man. That’s the second time he has visited me and I can only say good things about both visits.
7 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that Scott has looked after you so well on both of his visits. Your comments about him being polite, considerate, and helpful are exactly the qualities we strive for in our team, and we know he'll be thrilled to receive your feedback.
It's always especially rewarding when customers continue to have consistently positive experiences with us, and we're grateful for the trust you've placed in The Edinburgh Boiler Company.
Thank you again for your kind words and continued support. We truly appreciate it!
Boiler issue fixed
Scott arrived as scheduled, quickly identified and rectified the issue with the boiler. He showed me exactly what needed to be done and left everything neat and tidy. Very polite man.
7 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your kind review!
We're delighted to hear Scott was able to resolve your boiler issue quickly and efficiently. It's great to know he took the time to explain exactly what the problem was and what needed to be done, while also leaving everything clean and tidy afterwards.
We'll be sure to pass your lovely comments on to Scott. He'll be delighted to hear his polite, professional approach made such a positive impression.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and look forward to helping you again in the future.
Great service and kept us informed
The install didn’t go 100% smoothly due to an inexperienced apprentice’s work but the rest of the team pulled a blinder to fix the issue on the day and kept us informed the whole time. I would much rather a company took on apprentices and let them learn like this than not at all so we had no issues at all. All in all we are very happy with the installation and the boiler, hive etc.
1 juillet 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that, despite an issue during the installation, our team was able to resolve everything on the day and kept you informed throughout the process. Open communication and taking ownership when challenges arise are incredibly important to us, so it's great to know this gave you confidence in our service.
We also really appreciate your understanding regarding our apprentice. As you rightly say, the next generation of engineers can only develop by learning alongside experienced professionals, and we're proud to invest in training while ensuring our experienced team is always there to support and maintain the high standards our customers expect.
It's wonderful to hear you're happy with your new boiler, Hive controls, and the overall installation. Thank you again for your understanding, your recommendation, and for choosing The Edinburgh Boiler Company. We truly appreciate your support.
Heatpump installation
Installation of heatpump went all to plan. Scott, Daniel and Sean worked flat out for 3 days and did a fantastic job. They were courteous, respectful to our property and ourselves and tidied up at the end of the job. Had a couple of minor leaks after completion but these were promptly fixed. Would thoroughly recommend.
15 juin 2026
Avis spontané
Réponse de The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear your heat pump installation went to plan and that Scott, Daniel, and Sean delivered such a high standard of workmanship.
It’s great to know the team worked so hard over the three days, treated your home with care and respect, and left everything clean and tidy when the job was complete.
We also appreciate your understanding regarding the minor leaks after installation. While these things can occasionally happen with a new heating system, we’re pleased our team responded promptly to get everything resolved quickly.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We hope you enjoy the benefits of your new heat pump system for many years to come!
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