The Innocent Hound Avis 

407
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From ordering to delivery so easy and fast great company and my dog absolutely loves these beef and herb chunks thankyou

Noté 5 sur 5 étoiles

The food is excellent; delivery is very fast, and the packaging is impeccable. I wish we could try flavors other than the Chicken Hot Pot, but unfortunately, my dog ​​has epilepsy, and the presence of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have two poodles who are the fussiest eaters. This has been an ongoing issue with my 8 year old forever. We had to change food this year after a recall and I was so fed up at this point that I was... Voir plus

Noté 5 sur 5 étoiles

As a returning customer, the products are exceptionally good, and the service is also excellent with fast delivery. The products are i've really high quality, and with very little waste We u... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Animalerie
  2. aussi dans
  3. Fabricant de nourriture pour animaux
  4. Magasin d'alimentation animale
  5. Magasin d'articles pour animaux

Écrit par l'entreprise

Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

407 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(407)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The food is great

The food is great, the choice of ingredients are good great supplements to a raw diet. The air dried cubes are convenient to take when visiting or travelling and can be used as rewards / treats. Prices are creeping up sadly although understandable.

24 avril 2025
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Réponse de The Innocent Hound

Thank you for leaving a review. We are pleased you are happy with the quality and convenience of our food.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Happy Staffy

Ordered an XL antler chew for my Staffie, it arrived quickly and is genuinely XL in size. He loves it!

24 avril 2025
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Réponse de The Innocent Hound

Thank you for leaving a review. We are pleased your Staffie loved his antler!

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Great product and fast, reliable delivery

Switched to this as my dog (greyhound) would not consistently eat other foods and frequently got an upset stomach. She has now been on this for approaching 2 months and absolutely loves it - she finishes every meal and has (touch wood!) been well since. It is so much better than wet food as it takes up only a small amount of storage space and is easy to pack if travelling etc, plus the fact that it is calorie dense means small amounts can be fed, ideal for dogs with a sensitive stomach. Can also hand feed on walks or in training sessions. It is expensive for a large dog so I do feed 50/50 with a good quality kibble, but still really happy with the food. Being semi dry any uneaten food can be put aside and re-fed which means no wastage.

Delivery being fast and reliable is a big advantage over other suppliers. Really easy to amend your subscription or delivery details if needed.

This is a premium product but it feels fairly priced for such a good quality and convenient food.

2 avril 2025
Avis spontané
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Réponse de The Innocent Hound

Thank you for taking the time to leave us a review. Customers often comment on how convenient our food is to use and store, and it is great to know our subscription service is easy to use.

We are pleased to hear your greyhound loves our food, and hope she enjoys all the lovely flavours we offer!

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Excellent products, and service

My dogs love their innocent hound food, we use it when we are away and can't take enough of the raw food with us. Also we use it for treats when we are out to encourage good recall, and they are always keen to come back for it.

24 février 2025
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Réponse de The Innocent Hound

Thanks for taking the time to review, it's great to hear your dogs love our food on your trips away and as treats for recall!

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Great healthy food for my dog

Great healthy food for my dog. She loves them. Good discounts and excellent customer service with good environmentally friendly packaging and fast delivery.

24 février 2025
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Réponse de The Innocent Hound

Thank you for your review. We are really pleased your dog loves our food.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

My two mini schnauzers

My two mini schnauzers, love innocent hound. Tried them on tbe treats first them the food, they cant get enough. Do also give them different dog.

15 février 2025
Avis spontané
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Réponse de The Innocent Hound

It is lovely to hear your mini schnauzers love our food and treats! Thank you for you review.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Excellent product

Excellent product, delivery on time

27 janvier 2025
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Réponse de The Innocent Hound

Thank you for your review. We are so pleased you like our products.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Brilliant dog food and company!

The food is brilliant for my two dogs they both love it and they are thriving on it (I have a GSP and a Sprocker).
Also must say customer service is amazing, i often need my subscription sent earlier and I email them and they dispatch same day and super responsive!

27 janvier 2025
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Réponse de The Innocent Hound

Thank you for your lovely review! We love to hear about happy dogs enjoying our food. We are pleased our Customer Service team have been able to help you.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Very good quality products and great…

Very good quality products and great customer service

27 janvier 2025
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Réponse de The Innocent Hound

Thank you for your review. We are really pleased you like our products.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

My 2 bostons love this food and are so…

My 2 bostons love this food and are so full of energy.......It was as I expected. And the dog is happy.

28 novembre 2024
Avis spontané
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Réponse de The Innocent Hound

Thank you for leaving a review. We are so pleased your Boston Terriers love our food!
Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Great help desk

Helped me to cancel and reorder due to unexpected trip away

25 novembre 2024
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Réponse de The Innocent Hound

Thank you for your review! We are always happy to help.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Love innocent hound

Love innocent hound, we use their air dried food and treats. My dogs are in great condition and our park dog friends are certainly keen on having some of the treats.

25 octobre 2024
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Réponse de The Innocent Hound

Thank you for your review. It is lovely to hear your dogs are thriving on our food! The treats are certainly a great way to make friends in the park.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

My dogs love their high quality…

My dogs love their high quality Innocent Hound sausage treats. They always come so nicely wrapped and presented.

24 septembre 2024
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Réponse de The Innocent Hound

Thank you for your review! It is lovely to hear your dogs love our sausages. Our dispatch team will be pleased to hear you appreciate the care they take with sending your order to you.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Rhave just returned to my…

I have just returned to my subscription, having lost my Lurcher earlier this year. I now have a new kid on the block and he loves this food. Restarting the subscription was easy and delivery was really quick.

27 août 2024
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Réponse de The Innocent Hound

Thank you for your lovely review. We are so pleased to hear your new dog loves our food, and the subscription service works well for you!
Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Premium food 😋 My dog loves it

Premium food 😋 My dog loves it. Good customer service 👍

27 août 2024
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Réponse de The Innocent Hound

Thank you for your review! We are really happy to know your dog loves our food.
Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

I have a monthly subscription for…

I have a monthly subscription for Archies treats, his absolute favourite, he is very fussy and picky, so we are very happy, delivery is very fast, you can change the delivery times online, very efficient. My neighbour dogs also love it😉

25 juillet 2024
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Réponse de The Innocent Hound

Thank you for leaving us a review. We are so pleased to hear Archie loves our treats! it is also great to know our subscription service is working well for you so Archie and his friends will continue to enjoy our treats.
Best wishes
The Innocent Hound

Noté 5 sur 5 étoiles

My very fussy dog loves these treats

My very fussy dog loves these treats. They are quite expensive but at least I'm not throwing treats away anymore. The delivery service is also excellent and arrives very quickly.

24 juin 2024
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Réponse de The Innocent Hound

Thank you for your review. We are pleased to hear your dog loves our treats!

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

Easy repeat subscription

Easy repeat subscription. Arrives on time. Easy to change order if needed. Food seems good quality. My dog with lots off allergies and health issues loves it and it suits his needs. It has taken us ages to find a food that suits him.

24 juin 2024
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Réponse de The Innocent Hound

Thank you for taking time to leave us a review. It is great to hear that you find our subscription service easy to use. Most importantly, it is always good to hear that your dog loves our food.

Best wishes,
The Innocent Hound

Noté 5 sur 5 étoiles

My dogs & I love The Innocent Hound

My dogs love The Innocent Hound food and treats, they are a brilliant company, from the fantastic items that they sell to the delivery, I can not fault them in any way.

24 juin 2024
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Réponse de The Innocent Hound

Thank you for your lovely review. We are so pleased your dogs love our food and treats.

Best wishes,
The Innocent Hound

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