From ordering to delivery so easy and fast great company and my dog absolutely loves these beef and herb chunks thankyou
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The food is excellent; delivery is very fast, and the packaging is impeccable. I wish we could try flavors other than the Chicken Hot Pot, but unfortunately, my dog has epilepsy, and the presence of... Voir plus
L'entreprise a répondu
I have two poodles who are the fussiest eaters. This has been an ongoing issue with my 8 year old forever. We had to change food this year after a recall and I was so fed up at this point that I was... Voir plus
As a returning customer, the products are exceptionally good, and the service is also excellent with fast delivery. The products are i've really high quality, and with very little waste We u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Animalerie
- aussi dans
- Fabricant de nourriture pour animaux
- Magasin d'alimentation animale
- Magasin d'articles pour animaux
Écrit par l'entreprise
Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Order was processed quickly
Order was processed quickly, and arrived promptly in the post! The packaging was lovely and my doggies goodies were very thoughtfully wrapped in tissue paper!

Réponse de The Innocent Hound
My 2 bostons love this food and are so…
My 2 bostons love this food and are so full of energy

Réponse de The Innocent Hound
Pros and cons
Pros: raw/air dried, some wild meat, quick delivery, good packaging.
Cons: 10% glycerol in the formulation (carb/sugar) definitely isn't ideal. I have a Burmese cat and they are susceptible to diabetes. Would much prefer the majority of ingredients to be those available in the wild.

Réponse de The Innocent Hound
Great product and service
I have been a customer for a few years, my dog really enjoys the food and there is a varied menu to choose from. I use the subscription service, I am easily able to pause it or change the date of the delivery. The whole process is quick, easy and efficient and any messages I send are responded to very quickly.

Réponse de The Innocent Hound

Réponse de The Innocent Hound
Highly recommend
Highly recommend. Its hard to get Air dried raw in UK. There are some companies that import from EU but The Innocent Hound is UK sourced foods which really appeals to me. My girl is a raw diet girl but I wanted another option for when I travel or have to be away and my girl stays with family who aren't keen on handling the raw stuff. I looked into air dried throughly before a sample try and I was impressed at how nutritious and healthy air dried is, its the same as raw in fact. My girl took to the air dried immediately and she is a picky fussy eater. I have since purchased a box and intend on ordering another. This is a truly great alternative for people who aren't keen on raw feeding, great for people who travel with their 4 paws when raw feeding is difficult due to the needed freezing. I have to say, the packaging presentation is a marketer dream also. From the box to the reseal bag inside, it fits perfectly in the cupboard, very neat. - To add, the venison sausages treats did not last long, my girl was hooked from the 1st taste. My 1st real order arrived the next day another bonus. I am spreading the word.

Réponse de The Innocent Hound
These sausage slices make great…
These sausage slices make great training treats, they can be broken into very small pieces and are semi moist. My dog loves them. Well done!

Réponse de The Innocent Hound
Always wonderful such a lovely company…
Always wonderful such a lovely company perfect products

Réponse de The Innocent Hound
I ordered yesterday and it arrived…
I ordered yesterday and it arrived today. Brilliant service, I was very impressed. I've been feeding raw but I love the ease of feeding this freeze dried product. The doggies love it too and I have a lot more freezer space.
Always good and fast
This is an occasional purchase for us because it's our dog's secondary food. But every time I've purchased I've had excellent service and fast delivery.
Excellent service
As usual, lovely smooth transaction. Great postal service and fantastic food from this company.
Antler products are great
Really helpful, professional and efficient service - I have bought several antler products for my little Frenchie recently who, despite being small in stature, has a formidable capacity for chewing and absolutely nothing else stands up to him! Can very much recommend.
My 2 CKCS love this food
My 2 CKCS love this food. Amazing brand, awesome food! It’s great and just what we needed. The price is reasonable and delivery is very efficient. Would definitely recommend!
Excellent - No complaints
I have been using The Innocent Hound for a number of years now and they have always been excellent.
I have a recurring order.
No complaints whatsoever.
Very very speedy delivery
Very very speedy delivery. Puppy seems to like the food. Tried 3 flavours so far and all eaten up.
All of the products are excellent…
All of the products are excellent quality which my dog loves. They adore coming back for this treat.
Very helpful staff and when I had a…
Very helpful staff and when I had a problem with an antler you were happy to replace it
Speed of delivery brilliant
My puppy loves it!
I have a 5 month old cavapoo who was on kibble from his breeder. I was recommended this food from a friend and I liked the idea it was as good as raw food but without the hassle!
I have had to speak to them a few times to make changes to my subscription and each time they have been extremely friendly and helpful.Also the delivery time is amazing!Last but not least my puppy loves it and I feel I’m doing the right thing despite it being quite expensive.
thank you so much
Thank you to Bev and Chloe for coming to the rescue and arranging next day guarantee delivery before 10.30am so that we could catch a flight back to France with food for our daschund Scooby Doo🐾
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