The Shrimp Factory UK Avis 

I discussed with the shrimp factory for around 5 weeks before purchasing, they provided helpful and meaningful responses everytime. Upon maturing the tank, I noticed the product I wanted was no longer in stock. I messaged the shrimpfactory and they let me know they were running low, though would be able to fulfill my order. Upon purchasing, I was called out of town for a week to fill in for a colleague at a conference in Asia. I let the shrimpfactory know, and they were able to hold off the order until I had returned. Today I received the shrimp, acclimating them for 8 hours. None died in the process, and none died during shipping.

These guys know what they're doing, they sell high quality shrimp, have the most reliable and helpful customer support, and are so respectful. I honestly cannot fault them.

Brilliant communication via email regarding delivery and came the next day with no issues or loss.

I recently ordered a DIY group of Orange Eye Blue Dream shrimp from The Shrimp Factory UK, and I’m genuinely impressed. The shrimp arrived healthy, active, and well-packaged — not a single loss in transit, thanks to their live arrival guarantee.

The DIY group consisted of 4 mid-grade males with vibrant orange eyes and 6 high-grade females without orange eyes. The males, while slightly paler, still displayed impressive coloration that exceeded my expectations. The females were especially striking — deep, velvety blue with excellent coverage and intensity, making them the visual anchors of the group.

To my surprise, I also received 2 extra shrimp free of charge — a generous touch that really made the experience feel special. Another thoughtful detail was the inclusion of a net inside the shipping bag, giving the shrimp something to cling to during transit and likely helping reduce stress.

Communication from James was exceptional — friendly, prompt, and informative. It made the whole experience feel personal and professional.

Shipping was fast, the care sheet was helpful, and the shrimp have settled in beautifully. They’re already showing signs of breeding behavior.

If you're looking to start a colony of unique and vibrant shrimp, I’d definitely recommend The Shrimp Factory — especially their DIY groups if you enjoy variety and watching your shrimp develop over time.

Delivery time less than 15 hours from dispatch.
Packaging is superb.
Shrimp are vibrant and healthy on arrival.
Ordered the rest of their stock 14 but received 17 so pleased can't fault the company one bit.
Discovered this company through YouTuber MD Fish Tanks.

All Shrimp arrived alive and still going strong a now (few weeks later) with zero losses. Great quality. Will definitely use The Shrimp Factory again in future.

I ordered some Cherry Shrimp from The Shrimp Factory and couldn’t be happier. The packaging was absolutely excellent — clearly packed with care, and all shrimp arrived healthy and active. Within minutes of acclimating, they were already out exploring and grazing, which tells you just how well they’ve been looked after.

The colour and quality of the shrimp are superb — bright, vibrant, and exactly as described. It’s clear these aren’t just bulk-bred shrimp, but healthy stock raised properly.

Genuinely one of the best online livestock purchases I’ve made. I’ll definitely be returning for more and recommending to others. Top marks all around!

great shrimps. speedy service. well recommended. will definitely use again

Shrimp came very well packed and all alive, Fast delivery also, Highly recommend.

Fast delivery and great shrimps, and one extra than I ordered, an overall excellent shrimp ordering experience.

Beautiful shrimps all arrived safely and healthy. Fast delivery as expected.

Communication with Shrimp Factory was excellent. Delivery was made on the day I requested and the shrimp are happy in their new home. Thanks to all of you :)

Fast, secure delivery. Beautiful shrimp, they look great in their tank. Will order from here again in the future.

Very prompt service. Goods (live shrimps) delivered alive and in good condition. Would use again

All shrimp arrived alive and healthy and have settled in really well. Very happy with my purchase

Delivery was prompt. Very happy with the quality of the Yellow Golden Back Neocaridina Shrimp. All were delivered happy and healthy and look great in the Beta tank.

I will be ordering again.

Second time purchasing from The Shrimp Factory and was just as great as the first answered all my questions before ordering quickly and efficiently. Shrimp arrived well packaged and in good health acclimated them properly and all have survived so can’t ask for anything more. Highly recommend.

Great advice, prompt replies, quick delivery, and quality shrimp

Ordered many times from Shrimp factory and always received a first class service. Great communication, very quick delivery and good quality healthy shrimp

Super helpful no casualties