The Shrimp Factory UK Avis 

Shrimps arrived in perfect health, packed securely and shipped in good time.

Received more than I ordered, all perfectly alive and happy, as am I.

Great service. Good communication, excellent packaging and delivery. Great quality livestock.

Ordered 10 of the OE Red Demon shrimp on the 22nd of August 2025 just before a bank holiday Monday. There was clear notification on the company website of their polices regarding bank holiday shipping and true to their word the stock was dispatched with immediate effect on the following Tuesday. The shrimp arrived the next day very well packaged, with security and care in mind for the shrimp in transit. Ordered 10 received 11 in case of any DOA's of which there were none. We were sent a good mix of juveniles and young adults all with stunning, solid, consistent colouring. All shrimp were active, inquisitive and feeding after their 3 hour drip acclimatization. An exceedingly professional company who obviously care a great deal about quality, customer service and their shrimps welfare. 10/10 for everything from customer service, packaging and stock quality. We would definitely purchase from The Shrimp Factory again.

James was extremely accommodating with my order as i didn't notice the shrimp factory was shut for hols,bur James got my order packed & posted,so very much appreciated James,i orderd kallax balls which are very gd my 3rd order of them,some dry gds leaves etc & medium grade yellow galaxy,which ave already started breeding, i would highly recommend James shrimp factory

Fast delivery and packed well

Excellent quality cherry red shrimp. Packaging and protection for shrimp excellent. Despatch as per website and delivery within 24hrs of despatch. Will buy from shrimp factory again.

Clear and easy website, great choice of shrimp. The delivery was fast and the shrimp were packaged really well.

Healthy shrimp came well packed

Shipping was handled with great care ensuring all shrimp arrived live and healthy, and have remained this way. Was really stunned by the care and attention put in compared to other similar retailers and has been apparent by the health of the shrimp that this care extends back to the HQ. Have experienced zero losses in the longer run and all shrimp are thriving and beautifully colourful. Will buy shrimp nowhere else from here onwards.

Great service again. All shrimp alive on arrival and very well packed - also extra shrimp included, which was nice. Kept up to date all the way. Strongly recommend.

Fast service high quality shrimp all arrived alive can’t fault it

Brilliant packaging and super quick delivery

Sorry to report the plants started to melt

Wonderful service and very friendly staff to speak to if you have any issues about shrimp etc😊

First order. All turned up healthy and very quickly. Well packaged I’ll definitely be ordering more.

Amazing little company, excellent communication and speedy with replies and always there to help, always had great service here would recommend:)

Packaged well, arrived next day, all healthy lively great quality blue diamond shrimp

Excellent customer support and regular updates 👌🏼