I'm a repeat customer. You need to understand the ratings of conditions as described. Scratches and dents will downgrade the value. Once you come to agreement, everything works smoothly and very timel... Voir plus
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Lisez les avis des autres
I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Voir plus
They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Voir plus
L'entreprise a répondu
I have sold several times to them. Most of the time it goes without a hitch. And they pay the price sometimes they do not and u have a different opinion about condition then what they have but they al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.
Coordonnées de contact
Memorial Ave 53, 37684, Mountain Home, Etats-Unis
- thewhizcells.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unsatisfied
I was given an estimate for 1 amount. When my device was received, I received an amount totally different. I will not ever recommend dealing with this company.

Réponse de The Whiz Cells
Excellent help
They really helped me through the process, and gave me a great price for our phone!
Seamless experience
Seamless experience. Was offered more for my phone than any other similar service and the check cleared faster than any check I have EVER cashed lol
Quick and efficient service!
This company was so quick with everything! From their cash offer for my device which was much higher than a competitor’s to their providing the shipping label and instructions for mailing and the quick turnaround of 1 day to review my phone and complete the transaction! I am very impressed and will gladly recommend them! The sale was completed in 5 days including the weekend! I’m a very happy customer!
Price changed drastically from what was…
Price changed drastically from what was quoted....

Réponse de The Whiz Cells
Reliable …
I appreciate all the support I received during the process. The amount I was paid was fair.
Not a good experience …
Edited: The company did respond with a small additional payment, which is appreciated.
I doubt there's any point to this review as the company will refute anything I say. However, I was quoted $70 for my Note 9. It was in excellent condition. They claim burn in on the screen and scratches on the screen. They sent me pictures that don't show anything. They dropped my offer to $10. I accepted it simply because I feared the phone being destroyed in return shipping. Oh, and they cited a missing charger. Logical, since I'm sure they don't have any there. I'll stick to selling on Marketplace from now on.

Réponse de The Whiz Cells
Very easy and pleasant experience
Very easy and pleasant experience. I contacted customer service multiple times and they were extremely friendly and quickly responsive. I would definitely recommend Whiz Cells when selling back your old device. A++ for sure
Process was good, until the offer
I liked the process, except for the final offer. They offered me $15 less because my screen was scratched. But they sent me pics of someone else's phone with many scratches, including on the "rim". I took pics of mine before I sent it in. I had two small scratches. But I didn't know how to dispute it, and I figured the person that made the decision wasn't going to be honest anyhow.
Very easy to work with!
Just purchased a new Google pixel 10, and had a one yr old pixel 8a to sell. The Whiz cells gave me a quote on line, then sent label for me to ship. They cofirmed when it was received, accepted the trade in, and had a deposit my pay pal the next day. Very easy to deal with! And after donating lots of cell phones, tablets, etc, it's nice to actually get some money back on them. Will definitely use again
Quick and trustworthy
Great customer service
Great customer service , fast delivery , promt rerspont and willing to work with you
Was quoted one price for 4 iphones and…
Was quoted one price for 4 iphones and they received them and only gave 1 amount quoted. Said the other 3 had scratches on sides and battery health was 84%. The iPhones were 3 years old they should have known this. So cut the quote down $220. I should have gone with other company.
Got a lowball comparing to other…
Got a lowball comparing to other platform when they downgrade ur devices.

Réponse de The Whiz Cells
Reneged on Original Offer and Reduced by Almost 50%
Gave me an offer for $130 for an iPhone XS Max, then later lowered it to $70. Cited minor scratches on the screen that were not there before (I always had a screen protector on).

Réponse de The Whiz Cells
Wonderful experience
My experience was awesome! From the initial walk through pricing to accepting the offer was top-notch. Will definitely recommend to my family and friends!
It would have been less frustrating and…
It would have been less frustrating and more stress relieving to have just crushed my phone with a hammer than to try to work with The Whiz Cells. Their initial offer was low, but acceptable. They then "found" some things wrong with the phone that were questionable and reduced their offer by 90%. This left me with a credit for less than any of their gift card options could be issued for so the whole thing was a waste of time.

Réponse de The Whiz Cells
I thought this was to good to be true…
I thought this was to good to be true but I was wrong. They offered me the most for my phone and they made the process very easy. My check came in the mail very quickly after sending my phone in the mail. What a nice surprise!
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