Tyreleader.co.uk Avis 28 565

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not about an actual order but the partner details. Looking to pick one and checked with them first about costs. TL web said from £10 but the answer was extremely high and not acceptable, way way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best priced premium tyres by a mile…got a set of 19in Yokohama tyres delivered for a shade over £400…you can barely get a set of budgets for that on most other sites. Arrived quickly. Will definitely... Voir plus

Noté 5 sur 5 étoiles

Probably the best value for money for UK tyre buyers. Cars are my passion and I have been buying tyres for my small varied fleet of from Tyreleader for over five years with no problems. Backed up wi... Voir plus

Noté 5 sur 5 étoiles

I got what I wanted and the delivery was very quick. I've only driven around 100 miles in wet and dry conditions and I am very pleased. The only criticism is the A1 system when I enquired for the tim... Voir plus

À propos de l'entreprise

  1. Magasin de pneus

À propos de Tyreleader.co.uk

Écrit par l'entreprise

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

29 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Terrible customer service

I purchased two runflat tyres from this company on 23rd Feb 2026 at a cost of £176, the garage I selected to fit my tyres on their website, quoted £10 per tyre to fit and the anticipated delivery date was before 26th Feb.  They have still not arrived. I attended the garage in Widnes, Cheshire and was told to just keep ringing the garage everyday for the next week or so, as they had no idea when the tyres would be arriving. Also they stated it was £20 each to fit not £10.
I cannot wait as I have to transport my two children to school and collect them, so not using my vehicle is not a luxury I can live without. I immediately contacted the company to raise my concern and cancel the order. Later the same day, I was told it was now too late to cancel as the tyres have been dispatched. The advice I was given was to refuse delivery and then I'd receive a refund once they'd deducted (£50)-£25 per tyre for postage.

I will NOT be using their website again to purchase tyres, I cannot afford to refuse to accept delivery as I cannot afford to pay an extra (£50) plus £40 to get them fitted.
Their website provided inaccurate information which was very much wrong and misleading. I actually cancelled the order before there was any indication it had been dispatched. The garage in question gave the impression it would be at least another week to wait, and as I have a defective tyre this can be dangerous and potentially illegal.

This is a Mickey Mouse company, avoid like the plague

27 février 2026
Avis spontané
Logo de Tyreleader.co.uk

Réponse : Tyreleader.co.uk

We’re sorry to hear about your experience and understand your frustration, especially given your urgent need for your vehicle. We regret the conflicting information you received regarding fitting charges and delivery timelines. Since you’ve already reached out to us, please be assured that your case is being prioritized internally for a thorough review. Our after-sales team is working to clarify the situation and find a solution as quickly as possible. We truly appreciate your feedback, as it helps us improve our service. Thank you for your patience.

Noté 1 sur 5 étoiles

The saga continues

So I still await the return of my money after more emails and replies like 'We are doing everything we can to speed up the process'...'Your request has been escalated to a higher-level agent.' 'You will be contacted within 1 business day'...followed by...'we are doing everything we can to speed up the process.'

I have to be clear here, they used DPD to deliver and it was DPDs fault in not delivering, but this is not my issue, it is theirs: 'failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015.' 3 months waiting...

19 février 2026
Avis spontané
Logo de Tyreleader.co.uk

Réponse : Tyreleader.co.uk

Thank you for your feedback. We truly regret the inconvenience and understand your frustration with a refund delay of three months, especially when facing promises of escalation and daily follow-ups.

If you haven’t already, please open a ticket with our after-sales service so that our team can investigate and resolve your case as swiftly as possible. If a ticket is already open, rest assured that your request is being prioritized and our team is actively working on it.

We value your comments and are committed to improving our service. Thank you for your patience.

Noté 1 sur 5 étoiles

⚠️ Sent Wrong Tyres & Refused to Fix Their Own Mistake 🚫

I ordered 4 tyres. Only 2 were correct. The other 2 were the wrong size.
This was not a change-of-mind return. It was their fulfilment error. I provided photos and contacted them as soon as I discovered the issue at the tyre shop.
Their response?
They hid behind a 14-day policy and told me the case was “closed” and there was “no point in contacting” them again.
Supplying incorrect goods and refusing to correct it is unacceptable. Internal policy does not override consumer law.
Very poor after-sales service. No accountability. No resolution.
Proceed with caution ⚠️

7 janvier 2026
Avis spontané
Logo de Tyreleader.co.uk

Réponse : Tyreleader.co.uk

We're very sorry to hear about your experience. We understand how frustrating it can be when an order isn’t delivered as expected. Since you’ve already contacted us and provided photos, we'll escalate your case internally to ensure it receives our immediate attention. Please rest assured that your feedback is taken very seriously, and our after-sales team is committed to resolving it promptly. If you have any additional information to share, don't hesitate to reach out via our support channels. Thank you for your patience.

Noté 5 sur 5 étoiles

Kumho

Great service,took 2 days to arrive,good prices too.will definitely be using again in future.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Ordered two tyres a 17.15 on a Wednesday due to an MOT failure. Arrived and fitted by midday on Thursday.
MOT passed an hour later. Very pleased with the service received from Tyreleader!

11 février 2026
Avis spontané

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