Tyreleader.co.uk Avis 28 565

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not about an actual order but the partner details. Looking to pick one and checked with them first about costs. TL web said from £10 but the answer was extremely high and not acceptable, way way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best priced premium tyres by a mile…got a set of 19in Yokohama tyres delivered for a shade over £400…you can barely get a set of budgets for that on most other sites. Arrived quickly. Will definitely... Voir plus

Noté 5 sur 5 étoiles

Probably the best value for money for UK tyre buyers. Cars are my passion and I have been buying tyres for my small varied fleet of from Tyreleader for over five years with no problems. Backed up wi... Voir plus

Noté 5 sur 5 étoiles

I got what I wanted and the delivery was very quick. I've only driven around 100 miles in wet and dry conditions and I am very pleased. The only criticism is the A1 system when I enquired for the tim... Voir plus

À propos de l'entreprise

  1. Magasin de pneus

À propos de Tyreleader.co.uk

Écrit par l'entreprise

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

29 k avis

5 étoiles
4 étoiles
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1 étoile

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Noté 1 sur 5 étoiles

Not even worth one star!

Not even worth one star!

Ok, I put in an order for two 205/40 R18 W tyres for my little Smart Car on the 11th Feb 26, approximately £170 for the pair, the following morning, two tyres turn up, my wife took delivery in my absence, I get home, wrong tyres, they sent out two Pirelli P7 Cinturato 255/ 40 R18 Y Run Flats, over £200 each (£400), I contacted them, their response is this:
"Dear customer,
Unfortunately, for logistical reasons, we are unable to send you a replacement from the same warehouse from which the original order was shipped.

We kindly encourage you to place another order if stock is available.

You may return the merchandise to us only if it has not been fitted and/or used. The depot reserves the right to refuse the merchandise if the return conditions have not been met.

CHOOSE A RETURN METHOD:

1/ We can arrange a pickup of the merchandise. The return costs are estimated at 25£ including VAT per tyre (subject to confirmation by the carrier) which will be deducted at the time of refund. If the carrier requests a higher price due to the pickup area and/or the nature of the merchandise to be returned, we will communicate the new price to you. You will then have the option to reconfirm that you wish to proceed with the return through our services by agreeing to the new price.

OR

2/ Return the merchandise at your own expense via the carrier of your choice. If you choose this option, please inform us so that we can provide you with the appropriate return address.

What would you like to do?
Best regards,Kara"

They expect me to pay £50 to return two tyres that their chimpanzees have wrongly picked, packed and posted.

This is no level of cutomer service at all, I am now stuck with two tyres that are no good to me, or am I? E-Bay is a fine medium, I win whatever.

Please do not expect to get what you need from, Tyreleader.co.uk, quite frankly they couldn't give a flying duck!

Avoid, share the love.....

12 février 2026
Avis spontané
Logo de Tyreleader.co.uk

Réponse : Tyreleader.co.uk

Hello,

We’re truly sorry to hear about the errors with your order and understand your frustration. This isn’t the experience we want you to have. Please contact our after-sales service by opening a ticket so that our team can review your case in detail and prioritize finding a resolution. Your feedback is important, and we’re committed to investigating this issue further.

Thank you for taking the time to share your experience. We hope to resolve this swiftly for you.

Noté 1 sur 5 étoiles

At first the price looks attractive but…

At first the price looks attractive but it’s not clear that this doesn’t include fitting (unlike black circles) and that this charge is per tyre. Asked to cancel my order of 4 tyres immediately after ordering, which was agreed but Tyreleader decided to treat as 2 separate orders and only cancelled one. Hard to contact, no phone number and WhatsApp and messenger all direct you to raise a ticket.

17/2/25. Still waiting for refund. Lack of direct communications channels such as telephone or chat means they only look at your support ticket once a day and I’m not sure they really comprehend the content as points or even whole messages remain unanswered or ignored. Oh and they want £50 to collect the tyres they shipped after I cancelled my order. I had to collect these from the fitting centre and bring them home and package them up for collection.

26/2/2026. A ridiculous 4 week wait for a refund. Be warned.

‘ MÉLANIE
Thursday, 26 February 2026 at 16:45
Hello,

The refund period is 3 to 4 weeks after receipt of the order.

Thank you for your patience.

Best regards,
Mélanie’

7 février 2026
Avis spontané
Logo de Tyreleader.co.uk

Réponse : Tyreleader.co.uk

Thank you for sharing your feedback. We’re sorry for the confusion regarding the fitting charges and the cancellation process. Our pricing details should be clear, and we regret if this wasn’t the case. For the cancellation issue, if you haven’t yet opened a ticket with our after-sales team, please do so via our contact form – this will allow us to have all the details needed to resolve your order matter promptly. If you already have an open ticket, rest assured your case is being prioritized for a quick resolution. Thank you for your understanding.

Noté 5 sur 5 étoiles

Excellent service

I was grateful to find the tyres, that, I required for sale, at Tyreleader.co.uk! The purchase, and delivery, to their recommended mobile tyre fitter was a seamless process. Even with the delivery charges, and, the fitter's costs, I feel they offered me value for money. I would confidently recommend this company to friends.

5 février 2026

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