Second time ordering from this company, first time no issues hence returning customer. Sadly won’t be using again - need to return an item (as my consumer rights) but impossible to get any communicati... Voir plus
L'entreprise a répondu
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Second time ordering from this company, first time no issues hence returning customer. Sadly won’t be using again - need to return an item (as my consumer rights) but impossible to get any communicati... Voir plus
L'entreprise a répondu
Fantastic experience. Panicking on The weekend to get these light lens ready for the working week and received on Tuesday. Packaging and product fantastic. Excellent communication throughout the proce... Voir plus
L'entreprise a répondu
Highly recommend this company from start to finish help me through out. Parts are excellent quality and quick next day delivery. Thanks
L'entreprise a répondu
Phenomenal! Don’t think I’ve ever written that in a review before. I just hit a pole in a blind spot. Pulled over logged in and in less than 2 mins I had my order confirmed as the correct part paid an... Voir plus
L'entreprise a répondu
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
8 Castlegate, DN11 9QU, Doncaster, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Have bought many headlights now and is always a pleasure to deal with. Any questions are answered quickly and with knowledge. Deliveries are always fast and items are well packed and as described. Not had to return a single headlight.
Easy to order, arrived promptly in good packaging, undamaged. No complaints.
Really good prompt service and response to my query via WhatsApp thankyou
vehicle spares has provide excellent service. checking my item arrived. when the new part was arrived damaged they help to quickly to replace the part with an undamaged item. they help with contacting the delivery company. provide me with telephone number and contact. new parts arrived undmaged. I can nnot fault the service i recieved. I have ready recommend vehicles spares to a friend requiring vehicle body parts.
Good customer support via using whats app.
The light itself for my vehicle fit perfectly, packaged well and arrived on time. Would recommend this company to anyone.
I cannot express how impressed I am with the customer service I received. I had many questions about a product I was interested in purchasing and the advisor, Simon, went above and beyond in providing me with all the information I needed to make an informed decision. His responsiveness, punctuality, and the overall quality of service he provided were exceptional. I am truly grateful for his help and because of him, I will definitely be making a purchase from this company. Thank you so much
Absolutely no communication from this company. Item was late to arrive so I tried to contact them about this - no reply !!! Then when it did arrive it was damaged in a number of areas - tried contacting them, guess what ? NO REPLY AGAIN!!!! Tried twice after and still waiting, so no other option but to leave feedback on a terrible transaction with this company. I'll never be using again and I'd advise others to do the same
Excellent service fast delivery reasonable price. Will definitely use again
it's a simple matter, I called and asked if parts were available and whether they would be delivered on time Sebastian, the person I talked to assured me that this would be the case and so it happened👍🫡
Great website with very competitive prices. Quick delivery and headlight packaged very well. There was a problem with the headlight we ordered, but customer service was fantastic and a new one was sent out to us the next day, which was perfect! The faulty one was collected by a courier. Will definitely do business with this company again. Absolute five star service! Thank you. 👍😃
I ordered an item and it was delivered to the wrong address. I asked all of my trusted neighbours, none of which have received the item. I requested a replacement or refund and the company have just refused since they “provided a tracking number”. What good is a tracking number if it’s delivered to someone else?? Disgusting service from this company, not only have I not got the item but I’m now without the funds I paid as well. Absolute scam!!! Wouldn’t trust this company or recommend to my worst enemy.
I bought a bonnet for my Kia Sportage and they offered a quality product and fast delivery (next working day)
I want to express my extreme dissatisfaction with my recent experience. The communication was severely lacking when I requested a return for the incorrect parts I received. Furthermore, the body panels supplied were of unbelievably poor quality and did not fit properly.
Despite my initial request for a return within 30 days, as per your business terms and conditions, I received no resolution. Numerous calls to your company were ignored. It was only after a lengthy process that you finally answered my call, only to disregard my request. Left with no other option, I had to open a case with PayPal.
As per PayPal's request, I returned the items for a refund, and you were compelled to issue the refund. This experience should serve as a lesson in conducting business and customer care. Regardless of the product or service, customers should not be treated in the manner I experienced.
I strongly urge you to improve your communication and customer service practices to avoid similar situations in the future.

Réponse de Vehicle-Spares.com
Spoke to a PERSON and ordered part, part came next day, excellent service and quality part, first class service.
Great service, great quality parts at a fraction of the dealer prices. 5*
Excellent customer service very helpful when I was ordering my parts and kept me updated on delivery information would highly recommend and will be using again, thanks again for all your help ⭐️⭐️⭐️⭐️⭐️
Great service, quality item that is as good as the original! And received items well package and quickly.
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