An absolutely stunning bouquet of hot pink hydrangeas!! I ordered them for my daughter and she was over the moon!!! She took photos and they were truly amazing. Wild at Heart has become my ultimate... Voir plus
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After receiving a message to say my delivery would be between 13.04-14.04 very precise you might say As they where a birthday gift the day was arranged so that the recipient would be there well wi... Voir plus
L'entreprise a répondu
I’m supper happy with customer service. It’s nearly 4 years since I order my flowers for specific occasions by wild at heart and every time they did it the best. 100% recommended if you want to get so... Voir plus
I have been using your Wild Heart for some years and I find flowers and extras fantastic, only once a delivery took a bit of time but you gave me points very happy with Wild Heart
À propos de l'entreprise
Écrit par l'entreprise
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Coordonnées de contact
Unit 3-4 Linford business estate, SW8 4AB, London, Royaume-Uni
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
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A répondu à 100 % de ses avis négatifs
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Amazing gift!
The flowers are amazing and just get better and better as they open! The yellow peonies are particularly fabulous! Only two disappointments in that I forgot to complete a message card to my daughter and was told by a member of staff to email the shop with my order number and message for inclusion, but it didn't happen. Also the Sezane perfume bottle was only half full. We emailed the store but no one has replied.

Réponse de Wild at Heart
I liked flowers but delivery was a…
I liked flowers but delivery was a disaster. Courier was late for 2h

Réponse de Wild at Heart
Delivery mix up saved
Thank you for all your efforts in resending the flowers. The delivery wasn’t successful due to a mix up and you resent a fresh arrangement for an engagement.Thank you so much for your teams efforts. We will order again.
Esther
Extremely disappointed
I am extremely disappointed with the Mother's Day flowers (x2) I sent, especially considering the £200+ price point for each arrangement. I was very disappointed with the condition of the flowers upon arrival. The petals were already falling off, and the roses appeared bruised. Unfortunately, the quality continued to deteriorate rapidly. The bouquets were far below expectations, and unfortunately, the customer service I received afterwards was not up to standard either. Given the high cost, I had hoped for a much better experience overall.

Réponse de Wild at Heart

Réponse de Wild at Heart
Amazing service and stunning flowers
Amazing service and stunning flowers. The website was so inspiring and really helped me choose the right bunch of flowers for my wife.
Would highly recommend
Order 72142
Order 72142, cost over £100 and a delivery charge of £15, within UK.
First time customer. Ordered flowers to be delivered for a certain date and was emailed a discount code to use which did not work and when I followed up with the team received a very slow and unsatisfactory response, suggested I use a different email next time I order and would then be sent a new discount code…
Flowers failed to arrive on the specified date, was told
there was nobody at home when I knew for a fact that was not possible as one resident is currently housebound.
When they arrived the following day those flower were lovely but in severe need of hydration and three blooms were beyond rescuing. Would be very slow to recommend or use again.

Réponse de Wild at Heart
Customer support lacking ownership
The courier failed to deliver which is not WaH's fault but their customer support process lacks ownership and care.

Réponse de Wild at Heart
Simply the BEST
Wild at Heart simply does the most stunning arrangements with a naturally "wild" feeling (they live up to their name). They've never failed to bring smiles to the people receiving their arrangements.
Great experience
Great experience, fast paced and very kind considering that our request came from Italy.
Recipient loved them!
beautiful flowers
beautiful flowers, beautifully presented and delivered on time (ordered from abroad).
Really disappointed in a very expensive…
Really disappointed in a very expensive bouquet. It was small, the flowers were old and my daughter was not impressed. What should have been special was not. RIP off.

Réponse de Wild at Heart
Not cheap but everything I hoped for
I bought the smallest mimosa bunch. It was a generous 10 sprays and amply filled the recipient's vase, as well as scenting her whole room.
Amazing customer service
Stunning flowers sent and Wild at Heart were so helpful and accommodating when I sent an email requesting to change the delivery date at the last minute.
Stress free wedding flowers
I ordered a bridal bouquet, buttonhole and bud vases for my small intimate wedding reception from Wild at Heart. The flowers exceeded my expectations. The order arrived on time and well packed. The entire experience was stress free. I highly recommend this company.
Good quality
Easy order process, and the flowers ordered were exactly as depicted on the website.
Furthermore quality of the roses has remained in tact.
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