Wood Fuel Co-operative Avis 

Quality product, well packed, and this year the delivery driver was excellent.

Happy with the product, price and initial communication from the vendor, but the pallet transfer company provided no updates on the delivery and it was fortunate that I was in when they turned up with the delivery. The two fellas who delivered the pallet were however very helpful and the powered pallet lifter made light of what can often be a tricky delivery

This is my 1st time trying briquette, so bought a selection of fuel from the shop to try, then ordered 1 pallet of Woodlets and 1 of H/W Briquettes a month later. At the shop you get good advice and a good location (for us country folk). The big order was great value (summer sale), delivered into my store. Saves a lot of lift and shift. I also got a couple of 20kg HotMax - Sealed plastic bag. Lovely pine smell add a few to the bottom of your log basket.

Excellent, human customer service, so different from the automated nonsense of other suppliers. They put a human face on a digital supply chain for a natural product.

Great service and managed to keep a cap on price increases.

Because it is great value and was delivered a lot sooner than I could have hoped for

The Pini-Kay logs were competitively priced and the ordering process was straightforward with prompt delivery from a helpful and friendly driver.
Although the pricing first attracted us, the company ethos is first class; detailed in their environmental and social responsibility statements and their charitable work and donations. We will happily purchase again.

Very clear website and ordering experience. I bought a full pallet of heat logs at a great price, but that was during a sale. Not used any yet and winter will reveal how good they are but if prices stay low I'll be back.
Delivery was efficient and friendly too.

Excellent service as always reasonably priced .Delivery was good as the driver put the pallet right by the shed so we didn’t have to carry them far .

Good communication, prompt delivery, driver very helpful. Good experience all round.

Great price, good communication and the delivery driver was fantastic.

Very easy to use friendly service

Great prices and selection available. Repeat customer who has ordered from Woodfuel for many years and have been happy every time. Have yapped to them on the phone many times over the years about things and they can always provide answers.

Excellent service, reasonable prices, and fast delivery 10/10

Easy to order. Confirmation was sent straight away with instructions for delivery and kept informed throughout the order/delivery process. Fantastic heat logs and excellent value for money, thank you!

I was a returning customer so all my details and delivery arrangements were to hand.

I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. Steve e mailed me to check whether I actually wanted what I'd ordered and I absolutely didn't! All my own error. Thank goodness Steve picked this up and corrected it for me. Fantastic customer knowledge and service!

Was a great help when choosing my information on what was the best to burn in my log buner and. Delivered on time and in good condition

Ordering the fuel was straightforward.
The delivery company was very obliging as l had to delay the delivery by one day due to a hospital appointment.
The actual delivery went very smoothly as the driver was extremely helpful.
Excellent job done on wrapping the bricketts, which proved extremely useful as l got caught in a heavy rain shower half way through the unloading.
The hardwood bricketts produce a large amount of heat much quicker and easier than hard wood logs. I am still experimenting with a new stove but l am very impressed so far.
Overall excellent service highly recommended thank you.

Very efficient website, great communication about the order. Full ability to track delivery. Delivery perfect.