Superb service, great prices and knowledgeable friendly team. Securely wrapped, well labelled and stable. Delivered on time as agreed by phone personally - rare these days! Kept fully updated by del... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery notified to us in advance and pallet dropped off by very helpful driver. Wood blocks carefully packed and what we ordered. Thank you very much for such good products, prices and service
I pre ordered a pallet of Briquettes I August and asked if they could be delivered on Wednesday 2nd of September. Wood Fuel Coop in Dumfries were so helpful and assured me they would do everything to... Voir plus
This is my 1st time trying briquette, so bought a selection of fuel from the shop to try, then ordered 1 pallet of Woodlets and 1 of H/W Briquettes a month later. At the shop you get good advice and a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Écrit par l'entreprise
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Coordonnées de contact
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Royaume-Uni
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The wood products I buy are of…
The wood products I buy are of excellent value and delivery is always without any problems.
27 mars 2026
Wood Pellets Purchase
All information given was good and delivery was quicker than expected
30 mars 2026
Consistently excellent service
We've been using Wood Fuel Co-op for at least 10 years and we rate them very highly indeed. The products are consistently excellent (Beech Nestro and Woodlets are our usual items). Every order (usually at least 1 x 1-tonne pallet per year) has been superbly handled from the order through to the delivery - delivery for us is via a third-party courier (usually Palletways/Caledonia Logistics) and that has also always been spot-on.
23 mars 2026
Helpful delivery
The office staff and ordering by computer are always excellent but it was the helpfulness of the delivery courier from Palletways (Inverness) who impressed me this time. Careful with our gate, innovative in positioning the load and even returned everything back after leaving the consignment on the carport.
1 avril 2026
The product was well rapped to protect…
The product was well rapped to protect from rain and delivered from a helpful and polite driver
25 mars 2026
Delivery was very fast and product was…
Delivery was very fast and product was well packed. The standard of the product was as usual very good.
16 mars 2026
Consistently good
This company is great, I have been dealing with them for several years, based on past good experience I decided to place a bigger order this year.
I needed the delivery to be on a specific date and it happened as planned. Even had a call from the delivery firm the previous day to check on the date..very pleased with the service, great product, will definitely them again
26 mars 2026
Addressing heating oil crisis
Great value and service in present world climate. I'm stocking up on wood because I can't see the present heating oil crisis ending any time soon.
19 mars 2026
A Preferred Supplier
Reliable, trusted, fair prices, helpful. Without doubt 5 stars and no exaggeration. Delivery service allows easy tracking from order to door. Nice range of products. Order process is easy. Friendly contacts.
19 mars 2026
helpful & well organised
11 mars 2026
A truly professional company
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smaller version - Beech Baby are available now. Significantly smaller, easier to handle and store but equally reliable. They burn well with delightful dancing flame.. what’s not to love!
10 mars 2026
Excellent service as usual.
Single phone call and three days later we were restocked with 3 pallets. Excellent service.
10 mars 2026
Excellent company to deal with
Excellent company to deal with, friendly, efficient and helpful with great products.
10 mars 2026
Excellent product
Excellent product. Beautifully organised delivery. Totally reliable.
23 février 2026
Easy to order.Prompt delivery
Easy to order.Prompt delivery . Helpful delivery man all adds up to painless experience .
23 février 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.