Bamboo Flooring Co Avis 

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm very impressed. All neatly packed with plenty of info on each!

Very fast response and samples have helped us to decide on our future purchase

Very easy ordering, product great, helpful company. Flooring looks lovely

The flooring looks exceptional and was delivered in quick time. I contacted customer services a few times and they were very helpful with product advice and delivery information. I am yet to lay it but so far so good.
Update September 2026
I fitted the floor and all went ok, I had to order more skirting board and when it came it was a completely different colour. I get that it’s a natural product but this is a completely different colour and was much darker. This looks a mess against the rest of the floor and skirting.

I emailed customer service (Neil Ellis) and was pretty dismissive and was not helpful at all. He told me it was a new batch and there is nothing he could do.
You would expect a warning when ordering but there is nothing.
So after spending over £180 on skirting I am now left with the option of taking it all off and starting again or leaving it looking a mess but I really do not want to have to deal with company again. So beware when you order and don’t expect any after sales help.
You can also see by their
answer below how bad their attitude is.

came 30 mins early, delivery guy pleasant.

Amazing service. Quality product which looks stunning. Very reasonably priced

I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved invaluable. The price was also great.

I was so impressed with bamboo flooring. I placed order at 3pm the good delivered next day before middle day great service 😀

Bought some specialist floor cleaning products - reasonable prices, good stock, wide range and arrived quickly. Would recommend.

Great purchase and quick delivery

The bamboo flooring is finished and looks amazing. I know how hard wearing it is as this is our second bamboo floor. The only concern I have is your return system is poor.

Great communication and made absolutely sure I got what I needed despite many obstacles being put in our way. Recommended.

Flooring came damaged. Our carpenter had to navigate using the plants of wood that were not damaged to ensure the flooring looked ok. Disappointed that there was no offer of compensation even though I showed photo evidence of the damaged planks.

Delivery on time. Good quality. Looks good on the wall.

Received items next working day. Perfect

Still waiting for the product a week after ordering (1-3 days delivery). To be fair to Bamboo the issue is with Evri, the carrier they use, which is why this is 2 not 1 star. But I can’t rate a product I haven’t received…

Great company to deal with. Item delivered promptly. Good customer service!

Great products, great service, fast delivery, when contacted customer service to get an update on order they resolved straight away, thank you

I asked for samples to be sent FOC - which was no problem they then emailed to see if I needed further assistance etc. When I explained that this was for a cost finding exercise as we were in the middle of purchasing a property but had no dates etc they were still more than happy to help as and when needed in the future.

samples received quickly, well done!