Currie Motors Group UK Avis 

1 947
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Currie motors service reception team are really excellent when it comes to customer care. I Took my van to Currie motors Isleworth when it had issues. The moment I stepped in to leave my Van, ther... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second visit to Currie Toyota in Isleworth and I specifically chose this location because of the outstanding customer care provide by Christopher De Bruyne and Em (didn’t catch her full nam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a very positive experience buying a Toyota Cross at the Great West Road Branch in Brentford. Our salesperson, Suliman Shariq, patiently guided us through the whole purchasing and selection process... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I left my car for an MOT and service and asked them to look at a soft tyre and they ignored it and it passed the MOT with a pucture and they handed me back a car that was not fit to drive!

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire Lexus
  4. Concessionnaire Toyota
  5. Vendeur de voitures d'occasion

Informations provenant de diverses sources externes

Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(1 947)

62 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service from Chris

Great service from Chris and the team at Currie Motors Isleworth. I was kept in the loop every step of the way, which I really appreciated. Chris was friendly, efficient, and made everything easy from start to finish. On top of that, he even offered me a service option that’ll be really useful down the line – a nice bonus I wasn’t expecting!

19 juillet 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Bilyana, thank you for your amazing 5 star review about our Isleworth aftersales centre. We are so delighted that you were looked after very well there and by Chris, in particular. We look forward to serving you again in the future and appreciated your custom.
Kind regards,
Matt
Customer Experience Team

Noté 5 sur 5 étoiles

Customer service was very polite and…

Chris was very polite and respectful. Good service.

21 juillet 2025
Avis spontané
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Réponse de Currie Motors Group UK

Dear Mr Bangash, thank you for your lovely 5 star review for our Twickenham branch. We are glad that you had a good experience there and look forward to welcoming you again in the future. Thanks again, with kind regards, Sophie in the Customer Experience team

Noté 5 sur 5 étoiles

Currie motors ware

Currie motors ware, are the best company to hire cars from, I’ve used them on a number occasions and never had any problems, the cars are very clean, lovely to drive, the staff go up and be on to help customers, so polite, Alex dropped the car to my home address and he picked it up, he’s very polite and happy to help, can’t fault anything with them, definitely going to carry on using them.

15 juillet 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Monkey123, thank you for your amazing 5 star review about our Care hire team in Ware. We are delighted that you were looked after so well there and look foward to serving you again in the future. Thanks again for your custom. Kind regards, Matt in the Customer Experience team

Noté 5 sur 5 étoiles

Thank you Currie Motors Ware Team

Thank you Currie Motors Ware Team!

Currie Motors Ware team have sorted me out at short notice on 3 occasions over the past few weeks. Providing a slick service and also an upgrade.

The cars hired were clean, clearly well looked after and professional.

Its a no brainer for them to be my go to service in the Hertfordshire area.

Thanks Again

10 juillet 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Matthew, thank you for your amazing 5 star review about our car hire team at Ware. We are delighted that you were looked after so well there and look forward to serving you again in the future. Thanks again for your custom, kind regards, Sophie in the Customer Experience team

Noté 5 sur 5 étoiles

I recently purchased a car from Currie…

I recently purchased a car from Currie Motors Toyota in Kingston, and I couldn’t be more pleased with the entire experience. From the moment I walked into the showroom, I felt welcomed and well taken care of.

A special thank you to Senior Sales Executive Antoun Issa, who made the process smooth, transparent, and stress-free. Antoun was extremely knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He took the time to answer all my questions, explain every detail clearly, and ensured I was comfortable throughout each step of the purchase.

His professionalism and customer-focused approach truly stood out. I never felt pressured at any point, and he went above and beyond to make sure everything was in place for a timely.

If you’re considering buying a car from Toyota, I highly recommend visiting Currie Motors Kingston and asking for Antoun Issa. You’ll be in very good hands.

Thank you again for a great experience!

14 mai 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Vishnu, Thank you for your wonderful 5 star review and kind words about our Kingston branch. We are delighted that you had a very good experience there and were looked after so well and by Antoun, in particular. Thanks again for your custom and we wish you many happy motoring miles in your new car. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Great service as always

Great service as always from the team at Currie Motors Isleworth. I was kept up to date at each stage which I appreciated. Friendly and efficient service.

16 juin 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Mary, thank you for your wonderful 5 star review and your kind words about our Isleworth team. We appreciate your custom and hope to serve you again in the future. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Currie motors have been brilliant

Currie motors have been brilliant, when my van broke down they were very helpful and accommodating. They had the right van at short notice for me to carry on working, I have since hired cars from them to take trips to see my family. The vehicles are well maintained and always immaculately cleaned and the staff are polite and really helpful 👍

17 juin 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Richard, thank you for your brilliant 5 star review about your recent van hire experience. We are delighted that you were looked after so well and look forward to being of service to you again in the future. Kind regards, Matt, in the Customer Experience team

Noté 5 sur 5 étoiles

Currie Motors Toyota Isleworth is very…

Currie Motors Toyota Isleworth is very good. You get the correct advice from them and they are trustworthy. A genuine car company that is professional and customer friendly. A truly understanding team.

16 juin 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Nirvasha, thank you for your fantastic 5 star review about our Isleworth aftersales centre. We are delighted that you were happy with the service received there. Thanks again. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Particularly happy customer due to…

Particularly happy customer due to efforts of Emily Butler in Isleworth branch who is a complete hero. My lease provider was being utterly hopeless and Emily patiently went above and beyond to help me sort the issue with them, remaining cheery and refusing to give up until the issue was resolved! Lovely team and particularly grateful to Emily, would highly recommend!

10 juin 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi there, thank you so much for your great 5 star review about our Isleworth branch and kind words about Emily who looked after you. We look forward to being of service to you again in the future. Thanks again. Kind regards, Matt, in the Customer Experience team

Noté 5 sur 5 étoiles

I am really happy with my experience at…


I am really happy with my experience at Toyota Isleworth service centre. The customer service delivered by Mariam was exceptional and all staff were very friendly and helpful. The delivery of service is very efficient and everything was explained thoroughly to me. In particularly, Mariam went above and beyond to address all my concerns, to keep me regularly updated and to give me all the information I needed. She was incredibly helpful throughout the whole process which made me feel at ease and I will definitely be coming back again next time as I felt rest assured that I and my car were in good hands. I cannot praise Mariam enough for her kindness, patience and professionalism, I highly recommend this place to everyone!

4 juin 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Samira, thank you so much for your fabulous 5 star review. We are delighted that you were looked after so well at our Isleworth centre and that Mariam assisted you throughout the process. Looking forward to being of service again in the future. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Great service from Currie Motors Toyota Isleworth

I have just had my Toyota Yaris serviced at this Toyota Isleworth repair centre for an engine management light (EML) warning that lights up intermittently. The diagnostic isolated the fault but also the mechanic identified several other serious failures which I am grateful for. All necessary parts were ordered and replaced the faulty ones. I am confident my car received top quality service as this has been my second visit to the repair centre in the past two years. First, in 2024, a long standing recall to replace an air bag.
The Toyota Isleworth centre is renowned for the friendly welcome of its customers and quality service provided by their staff such as Coral Hartnell and Mariam Hajaja-Serroukh, Service Advisor. Both Coral and Mariam provided excellent updates while the car repair was progressing. Clearly the staff are customer focused they notified me from the moment my car was allocated to the workshop.
I am very happy to highly recommend Currie Motors Toyota Isleworth Centre as you receive care and attention and confidence your car issues would be sorted.

27 mai 2025
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Réponse de Currie Motors Group UK

Hi Victor, thank you for rating our Isleworth aftersales centre with 5 stars! We are delighted that you were looked after so well during your recent experience and by Coral and Mariam, in particular. Glad everything got sorted for you. Thank you for your custom with us and we hope to be of service to you again in the future. Kind regards, Matt, in the Customer Experience team

Noté 5 sur 5 étoiles

The team are always very professional

The team are always very professional, polite and helpful. A shout out to Mariam for her help and smiley face at my service in Isleworth. ‘Nice people to do business with’ indeed!

29 mai 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Ravijyot, thank you for your lovely 5 star review and kind comments about Currie Motors Toyota Isleworth Service Centre. We are glad that you were looked after so well by the team and Mariam, in particular. Thank you for your custom and we look forward to being of service again. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

A shout out to Aston at Currie Motors…

A shout out to Aston at Currie Motors in Kingston. I thought I'd damaged my wing mirror and popped in to Currie Motors to have it checked and to book in a repair.
Aston came to check the "damage" and promptly simply clipped the housing back in to place.
All done with a smile and a friendly word.
Thank you Aston.

21 mai 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Marek, thank you for your lovely 5 star review and kind comments about Aston in our aftersales team at Kingston. We are glad that you were looked after so well and thank you for your custom. Kind regards, Matt, Customer Experience team

Noté 5 sur 5 étoiles

Excellent customer service …

Excellent customer service from all the team at Currie Motors Isleworth particularly Christopher who showed me to my serviced car with care and respect. I was thrilled as my car looked brand new.

10 mai 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Alison, thank you for your lovely 5 star review and kind comments about Christopher. We are glad that you were looked after so well and thank you for your custom. Kind regards, Matt, Customer Experience team

Noté 1 sur 5 étoiles

I would NOT recommend Curries Lexus Twickenham

I would NOT recommend Curries Lexus Twickenham.

I had my Lexus in with Curries in Twickenham to check electrical issues around the hybrid system.
Initial report stated that it was due to water getting into the sealed hybrid system.
It was advised that additional work be carried out to find out where the water was getting into the system.
After additional work, it was reported that there was some corrosion in the battery casing and this is why the water was getting in. It was stated at the bottom of this second report that a new hybrid “may be required “in future.

After spending £1,200 the issue remains the same, and there has been no benefit in spending this money.
In my view, Curries did not make me aware that the additional spend was unlikely to be successful. So after just a few weeks the issue returned. So with hindsight the probability of success was less than 10%.
If I had been made aware that the probability was this low, or even 50/50 chance of it working, I would not have spent the additional money. Either Curries did not understand this themselves or if they did, they failed to make me aware of the low probability of success.
It was only after a third visit to Curries that they stated the car needed a new hybrid system.

So communication is not their strong point, which is my experience also in trying to phone this company to arrange bookings, as around 90% of calls were unanswered or just went to voice mail.

I do not view the actions or the service that I have received from Curries as professional, and it has tarnished my view of Lexus brand as a result. So avoid Curries in my view.

23 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Dear Mr Lawless, we are sorry that we were unable to meet your expectations on this occasion. Please let us know if we can be of any help in the future. Kind regards, Matt, Customer Experience team

Noté 5 sur 5 étoiles

Excellent friendly service

Currie Motors van hire, Ware site.
Excellent service, used before.
John at the booking office centre very good and managed to find me a Van at Ware on very short notice, less than a day. Great customer service.
Van was very clean and very easy to drive.
I did around 150 miles mixed driving in it, delivering furniture to family and found it easy to load and a joy to drive.
Lynn at Ware office very friendly and helpful.
She completed the booking with no fuss. Showed me over the vehicle and took me through the basics to set my mind at ease as I don’t usually drive vans.
Would highly recommend Currie Van Hire for a fuss free local and convenient service.

30 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Graham, thank you for your fabulous 5 star review about our car hire centre in Ware. It gives us such pleasure to read of your good experience there and we are delighted that you were looked after so well by John and Lynn. Thank you for your custom and kind comments and we hope to be of service to you again in the future. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Great service at Currie Motors in…

Great service at Currie Motors in Isleworth. Very friendly guys there - Jason & Nick - they did everything they could to make the process smooth. I highly recommend to hire from Currie Motors, Isleworth, and thank you once again Jason & Nick.

26 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Adrian, thank you for your lovely 5 star review and kind comments about Jason and Nick in our car hire team at Isleworth. We are glad that you were looked after so well and thank you for your custom. Kind regards, Matt, Customer Experience team

Noté 5 sur 5 étoiles

Excellent customer service from all concerned at Isleworth.

Excellent service from Mariam & Christopher at Reception. After the servicing, Glenn spent time removing creosote spots from paintwork but did not charge and declined a tip. After leaving, a plastic plate fell off from under dashboard into front nearside footwell, so that I had to return to Curries, but Kevin refitted the plate (the pollen filter cover) immediately and explained what had caused the problem. Bogdan (carpark) was most helpful and courteous on both visits.

10 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Malcolm, thank you for rating our Isleworth aftersales centre with 5 stars! We are delighted that you were looked after so well during your recent experience and by Mariam and Christopher, in particular. Glad everything got sorted for you. We thank you for your custom with us and hope to be of service to you again in the future. Kind regards, Sophie, in the Customer Experience team

Noté 5 sur 5 étoiles

Great Service

Very pleased with the service we received at Currie Motors Isleworth. Emily Butler went above and beyond to get our car repaired in double quick time. Always popping into the waiting area to keep us updated. We left very satisfied. Keep up the great work Emily.

24 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Martin, thank you for your fantastic 5 star review about our Isleworth aftersales centre. We are delighted that you were looked after so well there and by Emily Butler, in particular. We appreciate your custom and thanks again. Kind regards, Matt in the Customer Experience team

Noté 5 sur 5 étoiles

Battery change of a Auris Hybrid

Today the 22nd April 2025 I had a appointment with Currie Motors Group Toyota concerning my faulty Battery for my Auris Hybrid
I was dealt by a lovely Lady called Emily Butler who booked me in at reception
The department was very busy and she let me know that the car will be ready near 1700pm
I arrived by 8:15am so the prospect of staying there until 1700 was a little too much
I explained to Emily and she tried her hardest to have me seen first
By 1030am the car was all ready and because of her she had the car cleaned which she didn't have to do !
In the whole process she kept me informed and updated which put me at ease
Currie Motors Group at Twickenham Lexus/Toyota you have a great individual in Emily who went far beyond her means for me the customer
Treasure her has she is a people's person which is great at these tough times we are in...

22 avril 2025
Avis spontané
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Réponse de Currie Motors Group UK

Hi Liban, thank you for your fantastic 5 star review about our Isleworth aftersales centre. We appreciate your kind words and are really delighted that you were looked after there so well and by Emily Butler, in particular. We value your custom and look forward to being of service to you again in the future. Kind regards, Sophie, in the Customer Experience team

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