Currie Motors Group UK Avis 

1 947
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Currie motors service reception team are really excellent when it comes to customer care. I Took my van to Currie motors Isleworth when it had issues. The moment I stepped in to leave my Van, ther... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second visit to Currie Toyota in Isleworth and I specifically chose this location because of the outstanding customer care provide by Christopher De Bruyne and Em (didn’t catch her full nam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a very positive experience buying a Toyota Cross at the Great West Road Branch in Brentford. Our salesperson, Suliman Shariq, patiently guided us through the whole purchasing and selection process... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I left my car for an MOT and service and asked them to look at a soft tyre and they ignored it and it passed the MOT with a pucture and they handed me back a car that was not fit to drive!

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire Lexus
  4. Concessionnaire Toyota
  5. Vendeur de voitures d'occasion

Informations provenant de diverses sources externes

Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.


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3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(1 947)

62 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Toyota service at Curries Isleworth exceeded expectations!

Toyota service at Curries Isleworth provided a great customer experience. I really appreciated that Christopher at the front desk very kindly waited for me after the 6pm closing time when I was delayed getting back to pick up my car by roadworks in the area. Very courteous service providers and I was also kept updated about the progress of my car throughout the day.

15 avril 2025
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Réponse de Currie Motors Group UK

Hi Mairead, thank you for your wonderful 5 star review about your experience at our Isleworth aftersales centre. We are delighted that you were looked after so well and by Christopher, in particular. Roadworks can cause some stress, but glad everything was okay in the end. Thank you again for your custom and kind words. Kind regards, Matt in the Customer Experience team

Noté 5 sur 5 étoiles

I had an amazing experience with my…

I had an amazing experience with my service manager at Toyota, Christopher, for his excellent service and extensive knowledge at Currie Motors Toyota Isleworth.
H Sabbagh

3 avril 2025
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Réponse de Currie Motors Group UK

Hi Mr Sabbagh, thank you for your lovely 5 star review about your recent service at our Isleworth aftersales centre. We are delighted that Chris looked after you so well. Thanks again. Kind regards, Sophie, Customer Experience team

Noté 5 sur 5 étoiles

Christopher was nice and helpful..

27 mars 2025
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Réponse de Currie Motors Group UK

Hi Ganeshkumar, thank you for leaving a 5 star review about our Twickenham branch. We are delighted that Christopher looked after you so well. Kind regards, Matt, The Customer Experience team

Noté 5 sur 5 étoiles

Fantastic service and great…

Fantastic service and great communication

25 mars 2025
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Réponse de Currie Motors Group UK

Hi Lesley, thank you for your lovely 5 star review about our Lexus branch. We are delighted that you had a fantastic experience. Kind regards, Sophie, The Customer Experience team

Noté 5 sur 5 étoiles

James Greenaway, the best

Bought another Lexus (LBX) from James Greenaway at Lexus Twickenham. James is always very helpful, very knowledgeable, polite, efficient and clearly a great attribute to this dealership. He gave us another good deal, continued to keep us informed throughout the process and demonstrated everything to us clearly on handover. We appreciate his hard work and we will be back to buy another Lexus from James. Thank you. Neil Orton.

31 mars 2025
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Réponse de Currie Motors Group UK

Hi Neil, thank you for your fantastic 5 star review about our Lexus dealership. We are delighted that you were looked after so well by James Greenaway, in particular. We really appreciate your custom and wish you many happy motoring miles in your new LBX. Thanks again. Kind regards, Matt, The Customer Experience team

Noté 4 sur 5 étoiles

I'm getting very poor after sales…

Since writing this review I've had very helpful contact from the dealership and I have amended my two star rating I couldn't ask for a great support Simon is being wonderful I'm getting very poor after sales service fromCurrie Twickenham. Flat battery problem because Toyota Yaris cross 12 V battery goes flat if you go on holiday and the car can't be driven cannot speak to the Office sales manager and the sales person is unhelpful wish I had not bought the car now!

30 mars 2025
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Réponse de Currie Motors Group UK

Dear Davida,

We were disappointed to read about your 2 star review in respect of our Twickenham branch. However, we understand that Simon Blunsom, our Sales Manager at Twickenham, has personally been in contact with you to resolve your issue. Assuring of our best attention at all times.

Kind regards, Sophie, The Customer Experience team

Noté 1 sur 5 étoiles

I had ordered a brand new car in March…

I had ordered a brand new car in March 2024 whereas they provided me a showroom display model car without telling me. The car was a multiple scratches all round, multiple recalls due to software issues and batteries as well as the charging problem. If I knew it is a display model car I wouldn’t have collected. After 6-7 months later, I knew this is a display model car. I had complained to the Great West Toyota Currie Motor as not responding very well ( refused by the sales person Mr Ray and and the manager Mr Ellis), and they said the issue has been escalated to customer relations department ( the complaint handled by Ms Jones which is utterly disgusting to deal with). And it’s escalated to the Motor Ombudsman service now which is lengthy process for queuing up.
It is a completely misleading under the Consumer Act.

29 mars 2024
Avis spontané
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Réponse de Currie Motors Group UK

Dear Prakash
Sorry to hear of your 1 star review. We understand that your complaint is being dealt with by our customer relations team.
Kind regards, Matt, the Customer Experience team

Noté 5 sur 5 étoiles

Currie Motors 'Nice People to do Business with'

I purchased my Toyota car in December 2024 at the Kingston branch of Currie Motors, only three months ago, but have not had time to give a review for many reasons.

Sam Azzi, who was then the Senior sales Manager, and his team were very helpful. Sam couldn't be more so, even though it is busy there, and, post car purchase.
I have written today because I called Currie Motors on the 19/03/2025 about something and to my disappoinment was told he had left a couple of weeks ago.
Where are they going to find his equal? He was reliable, and that is so important.

I had originally looked at other car sales companies
(won't mention them) and decided on Currie Motors after having met with and spoken to him. The good service continued, at least thus far.

I found (in the past) other car sales companies (brands) tend to get pushy and if you want to take time to think after a vehicle test drive, they lose interest and move onto the next 'possible' customer (or sale) as there is quite a lot of persuasion and pressure to buy, but not giving time to think or decide. Particularly with women, whom they may regard as a 'pushover'.
Also, there tends to be a long telephone waiting time to get to speak to anyone, or the awful generic "press one, press two". Reception chaos.
Currie Motors in Kingston have a proper reception.
No messing about. (At least so far.)

Sam even said to 'please don't hesitate if you need
help with anything else', when I went back to ask about something..this is 'after' purchasing the car.
This is was used to be known as 'customer care' which shouldn't end when you have bought the vehicle.
If he is to be replaced, it will hopefully not be disappointing. I am still recommending them to people who are looking for a new car.
I hope I will not be disappointed and regret anything.
Sam was definately an asset (not all managers are).
Perhaps he will come back?
Fingers crossed that standards do not drop.

19 mars 2025
Avis spontané
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Réponse de Currie Motors Group UK

Dear Suella, Thank you so much for your kind words about our Kingston branch and we were sorry to see Sam depart us, but it was for good reasons. We understand you may have concerns about whom to speak to about your car, but please do feel free to contact either Michael Chakaza or Zuzana Uhlirova at our Kingston centre and ask for either of them specifically and, rest assured, you will be looked after very well. Assuring you of our best endeavours at all times.
Kind regards,
Sophie, The Customer Experience team

Noté 5 sur 5 étoiles

Great Van Hire Service

I have hired a van from Currie Motors Twickenham on three occasions now and they have always offered an excellent service. The vans are well presented, drive well, and have always ensured I got my delivery to it's destination on time.

7 mars 2025
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Réponse de Currie Motors Group UK

Hi Dominic, thank you for your great 5 star review about our car hire department. We are delighted that you were looked after so well. Kind regards, Matt, The Customer Experience team

Noté 5 sur 5 étoiles

Can’t speak highly enough of Currie…

Can’t speak highly enough of Currie Motors Twickenham and of Simon the Sales manager in particular. I found a fault on the body work of our recently purchased used Corolla and expected problems trying to get matters resolved. On the contrary , their response was exemplary and car repaired without fuss or faff to my complete satisfaction. Would I buy my next car from them - yes!

18 mars 2025
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Réponse de Currie Motors Group UK

Hi Kevin, thank you for your wonderful 5 star review about our Twickenham centre. We are delighted that you were looked after so well and by Simon, in particular. Wishing you many happy motoring miles in your Corolla and thanks again for your custom. Kind regards, Matt, The Customer Experience team

Noté 5 sur 5 étoiles

The best car rental London/Welwyn Garden City

The best company i have rented a car from. Excellent service and great experience from start to finish SMOOTH. They are honest and trustworthy. All the charges they tell you is what it is, no gimmick/ hidden charges. Everything is explained thoroughly before you sign. They are value for money compared to other rental companies. The team is professional and pleasant with good rapport.

19 février 2025
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Réponse de Currie Motors Group UK

Hi Tami, thank you for your fabulous 5 star review! We appreciate the feedback that you have given about your experience at our Welwyn Garden City car hire centre and glad that everything went so smoothly for you. We hope to be of service again to you in the future. Thanks again, kind regards, Sophie, The Customer Experience team

Noté 5 sur 5 étoiles

Great service

The guys in the office were brilliant really helpful and kept me up to date on all works that needed doing. Mariam too great care of me and was super friendly and informative

14 mars 2025
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Réponse de Currie Motors Group UK

Hi Dympna, thank for your wonderful 5 star review about your experience at our Isleworth aftersales centre. We are delighted that Mariam looked after you so well. Kind regards, Matt, The Customer Experience team

Noté 5 sur 5 étoiles

Toyota Lexus Iselworth…

I have found Curry motors Iselworth very very good, courtious, helpful people.
Go out of their way to help you especially assistant Jake his skills with Customers are exvellent he treats people like himself so helpful considerate a credit to the company and will attract loyalty from customers like me who will travel further just because customer service is fabolous.
Konard Rozanski

7 mars 2025
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Réponse de Currie Motors Group UK

Hi Konard, thank you very much for your brilliant 5 star review about our Isleworth aftersales centre. We are delighted that you found your experience there a good one and appreciate your kind comments about Jake. Hoping to be of service to you again in the future. Kind regards, Sophie, The Customer Experience Team

Noté 5 sur 5 étoiles

I met with Lynda at the Ware depot on…

I met with Lynda at the Ware depot on Saturday to collect my hire car, and from start to finish she was superb in her help and service to make sure I had and understood all the info regarding the car.
A seamless experience and will definitely being using curries motors again

8 mars 2025
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Réponse de Currie Motors Group UK

Hi Dave, thank you for your wonderful 5 star review about our Ware car hire centre. We are delighted that Lynne looked after you so well and we look forward to being of service to you again in the future. Thanks again, kind regards, Matt from the Customer Experience team

Noté 5 sur 5 étoiles

Exceptional Service and Support from Ray at Great West Road Store

I would like to extend my heartfelt thanks to Ray at the Great West Road Store for his exceptional service in helping us purchase our family car. He took the time to truly understand our needs and worked tirelessly to find us the perfect vehicle. Ray went above and beyond, explaining all the car's functions in great detail, which made us feel both safe and comfortable in making our purchase. His dedication and professionalism made the entire experience truly outstanding. We are very grateful for his assistance!

28 septembre 2024
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Réponse de Currie Motors Group UK

Hi Mia, thank you very much for your wonderful 5 star review about our Great West Road branch. We are delighted that Ray looked after you so well when you purchased your family car. Wishing you many happy motoring miles in it and we really appreciate your custom. Kind regards, Sophie, The Customer Experience Team

Noté 5 sur 5 étoiles

Simply great service

I encountered an issue with my Toyota Yaris Cross, and contacted Toyota Currie motors Kingston. I want to express my gratitude to service advisor Verne Williams and his team for their incredible assistance and support. He went above and beyond to resolve the problem. He quickly scheduled an appointment for me to drop off the car and had everything sorted out within a day. I can't thank him enough. Thank you, Verne—you are truly the best!

5 mars 2025
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Réponse de Currie Motors Group UK

HI Fatima, thanks very much for your wonderful 5 star review and we are delighted that Verne assisted you recently with your car issue. Looking forward to being of service again to you in the future. Thanks again. Kind regards, Sophie, The Customer Experience Team

Noté 5 sur 5 étoiles

Amazing Service with Kenneth Ho Great West Road

I had an amazing experience with Kenneth Ho at Currie Motors Toyota Great West Road. From start to finish, he was professional, knowledgeable, and genuinely cared about ensuring I got the best service. What truly sets Kenneth apart is his dedication—he even responded to my queries after his working hours and during his holiday! That level of commitment is rare to find.

If you're looking for a trustworthy and helpful salesperson, I highly recommend Kenneth. Thank you for going the extra mile!

1 mars 2025
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Réponse de Currie Motors Group UK

Hi Season,
Thank you for your brilliant 5 star review about our Great West Road branch. We are thrilled that you were looked after so well by Kenneth there. We thank you for your custom with us and wish you many happy motoring miles in your new car. We look forward to serving you again in the future.
Kind regards,
Sophie,
The Customer Experience team

Noté 5 sur 5 étoiles

Outstanding service and people

I had two recent, positive experiences with Currie Motors. John was amazing to deal with, open, honest and accommodating. He is based at Waltham Abbey and I couldn't fault his service and attention.
However, my absolute thanks and gratitude goes to Jason at the Isleworth office. I got stuck in London traffic and my data ran out without warning, so I was unable to keep Currie's updated on my arrival time. I was stressed and embarrassed when I finally arrived. Not only did Jason wait for me to arrive, he put me at ease, walked me to a shop that sold data and waited for my Uber to arrive, to take me to Heathrow for my flight. I am so indebted to him. He is a lovely man and a credit to himself and Currie's. Thank you Jason, you were a true gentleman and an incredible human being.

17 février 2025
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Réponse de Currie Motors Group UK

Hi Amanda,
Thank you for your great 5 star review about our Isleworth and Waltham Abbey centres. We will pass your kind words to John and Jason. We are sorry that you were stressed, but extremely glad that we managed to assist you and resolve everything for you. Hope your onward journey was successful. We look forward to serving you again in the future.
With kind regards,
Sophie,
The Customer Experience Team

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service from both David and Philip. They helped us purchase a family car and the whole process was completely seamless from making the initial contact about a potential car to having our chosen car delivered. It was easy and quick and the after care, to ensure that all was well, was also incredible. We could not recommend highly enough. Thank you so much.

20 février 2025
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Réponse de Currie Motors Group UK

Hi Samantha,
Thank you for your wonderful 5 star review and we are delighted that you were looked after so well by David and Philip. We wish you many happy motoring miles in your new purchase and look forward to serving you again in the future.
Kind regards,
Sophie,
The Customer Experience Team

Noté 5 sur 5 étoiles

Mariam Hajaja-Serroukh delivered…

Mariam Hajaja-Serroukh delivered excellent customer service. I was made to feel very appreciated for being a Toyota customer.

27 janvier 2025
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Réponse de Currie Motors Group UK

Hi Baljit,
Thank you for taking the time to leave us a five star review. We appreciate not only your feedback, but your custom.
Kind regards,
Matthew,
The Customer Experience Team

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