I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... Voir plus
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Lisez les avis des autres
I found Peter and Rebecca, to be most helpful and friendly when I visited the North End branch of Eden mobility shop. They helped me decide on my purchase, giving me different options, nothing was t... Voir plus
Good attention to our needs as a family. mobility issues such as comfort and pain were fully considered. No pressure with sales just good advice. Good kindness and care thank you Anita and Donna at... Voir plus
L'entreprise a répondu
A lovely welcome by Paul… telling me to ‘shut up’ whilst he dealt with a customer who just walked in - my great-kid and he thought I was someone else! Bless! Fun aside, in a professional capaci... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful people nothing is to much
Very helpful people nothing is to much. Very happy with my q50r wheelchair.
11 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Wendy was really lovely and helpful
Wendy was really lovely and helpful, brilliant conversation, definitely coming back to the store, she is very polite
11 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sree came to fix my stairlift
Sree came to fix my stairlift, gave it a good clean. He was polite, punctual and extremely helpful and pleasant to deal with. Would highly recommend and would require sree personally again
10 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent service from Wendy at the…
Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.
10 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Rep Joey
Joey was fantastic explained about both scooters and advised on the best one for my needs. Explained weight difference between the genie and the auto fold, upfront and honest a credit to Eden Mobility, highly recommended
10 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Customer service peferct by amo
Good customer service and very professional work by amo
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Amazing experience with Amo
Amazing experience with Amo. Was so sweet and kind and really took the time to listen to what we needed. Highly recommend!!
10 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Lovely man working in the shop very…
Lovely man working in the shop very helpful & lovely customer service
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sam Cooper was really helpful good to…
Sam Cooper was really helpful good to talk to 2 he showed me the different mobility scooters
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Nodular ring cushion not suitable for purpose.
When I complained about the Nodular memory foam ring cushion not suitable for purpose I was met with hostility and no understanding. The conversation with the assistant was embarrassing and not private as she had been chatting to a friend who was sat next to the desk. Yes, I appreciated that because I had used it I couldn’t return it for refund, but that really i found it useless, flat as a pancake and no memory or support at all. Plus at £48 a complete rip off. I will never buy anything from this company again. Will buy from Amazon at a third of the price.
26 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review and taking the time to speak with us today.
Warm regards,
Eden Mobility
Very positive experience
Sophia was a very kind and personable member of staff. She answered all the questions we asked, showed us how things worked and it seemed nothing was too much for her to help with. Very kind and friendly.
9 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Got a great mobility scooter from Eden…
Got a great mobility scooter from Eden Mobility thanks to the lovely warm and friendly help from Jane at the Fareham branch and Steph at the Portsmouth branch. Really can’t thank them enough, they were so helpful and determined to find me the right mobility scooter 👍🏻😊👏🏻
Thank you so very much .
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
A really positive experience
A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advise as to what would meet our needs the best. Was also super impressed that delivery of the scooters and collection of the old one was free of charge. Would definitely use again, thank you.
9 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Ebonys help 😊
Went into eden, very emotional and unsure on things due to my condition and the progression to needing help with mobility. Ebony was brilliant, very friendly amazing personality to help ease people. No hassle at all with sorting out what was best for me personally. No pressure. Great service. 😊
9 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Called in to buy a small accessory
Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpful to them. He acknowledged my presence & said he would be with me shortly. I would certainly call in again but there did seem to a great deal of admin concerned with such a small purchase.
7 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Paul Wilson - Alerta Walker
Paul Wilson, in the Mansfield Branch, could not have been any more helpful. I was looking for a Walker, which would also fit in the boot of our car. The model he came up with fitted all our requirements.
Thank You Paul
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Thank you so much Sophia for you help…
Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Wendy was fabulous
Wendy was fabulous, full explanation given. Great service.
Very happy with purchase
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
rachel was amazing helped us find the…
rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent comfortable advice great…
Excellent comfortable advice great communication simple explanation very friendly
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
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