I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... Voir plus
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Lisez les avis des autres
Good attention to our needs as a family. mobility issues such as comfort and pain were fully considered. No pressure with sales just good advice. Good kindness and care thank you Anita and Donna at... Voir plus
L'entreprise a répondu
I found Peter and Rebecca, to be most helpful and friendly when I visited the North End branch of Eden mobility shop. They helped me decide on my purchase, giving me different options, nothing was t... Voir plus
A lovely welcome by Paul… telling me to ‘shut up’ whilst he dealt with a customer who just walked in - my great-kid and he thought I was someone else! Bless! Fun aside, in a professional capaci... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wendy was fabulous
Wendy was fabulous, full explanation given. Great service.
Very happy with purchase
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
rachel was amazing helped us find the…
rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent comfortable advice great…
Excellent comfortable advice great communication simple explanation very friendly
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sophia was great and really respectful…
Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very professional and good customer…
Very professional and good customer service by amo
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I couldn't ask for anything better…
I couldn't ask for anything better Davina you were an absolute diamond helped me with my scooter purchase and even when I had to come back you sorted the problem thank you so very much.
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Mum had a walker delivered that was…
Mum had a walker delivered that was damaged and Wendy at Wakefield shop helped as soon as we took it to shop . Exchanged the damaged walker for a new one. Definitely will be back
8 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Fabulous!
Wendy was fabulous! Helped me navigate my first powerchair purchase! Friendly and knowledgeable! Highly recommended.
7 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Anita was very helpful she explained…
Anita was very helpful she explained everything and showed us how it worked,
My husband loves it he had a little go on it outside in the precinct
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Trust Eden
As a recently appointed employee, with 25 years experience in mobility, I can vouch for Eden.
Lovely people, fair prices, amazing range of products and genuinely fantastic after sales!!!
Blown away to be honest.
Well done and thank you Eden Mobility.
5 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent service
I received excellent service from the manager, Natalie.
She guided me through many different types of mobility aids, demonstrated their features, and let me test them myself. She also went over the insurance process and answered any further questions I had. I came in with nothing, and left with the perfect mobility aid in the same day. Incredibly pleased, and will definitely be a returning customer.
5 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Scooter broke down after 3 months
Scooter broke down after 3 months , totally dependant on it waited 9. Days for it to be repaired Machanic managed to disconnect a wire leading to the charger therefore scooter wouldn’t work , waited another 8 days for Machanic to come again he said he would order another set of wires that was 3 weeks ago have not heard from them since. Scooter was brand new latest model , disgusting, fora new model to break down in the first place. I had 8 taxis and paid out £400 for dog walkers plus expected to pay monthly rental dreadful company
26 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review. We have successfully made contact with you to assist in this.
Warm regards,
Eden Mobility
Exceptional home service
we noticed that the connection to the light on the front of the scooter we purchased last year had come away and so we contacted Eden Mobility to arrange a repair. The scooter was still in warranty and they sent someone out to our home very promptly. We had a gentleman called Courtney who was an incredible guy. He put my wife at ease straight away and as well as the repair, he gave our mobility scooter a service and tested all functions. The company could not have sent a more helpful person, very polite and engaging. The customer service he provided was fantastic. Great ambassador for his company. We do need to have another appointment as he had to order us a new light set, and we have already requested from his office, that Courtney comes to replace it, when it is ready. Big thank you to Eden and Courtney.
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sam in Bolton branch was very helpful.
Sam in Bolton branch was very helpful.
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sam Cooper was great
Sam Cooper was great! Very helpful.
We shall be returning soon!
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Great service
The staff member was super friendly, welcoming and informative. Explained everything about the item I bought and how to get the most out of it. I would definitely recommend Eden Mobility.
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Everything I asked was explained and…
Everything I asked was explained and dealt with very well by Shantel at Leicester store
4 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent service and super friendly
Excellent service and super friendly! Joe & Amo were brilliant!
3 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
My father was thrown out of a mobility…
My father was thrown out of a mobility scooter sold to him by one of the employees from the scunthorpe branch of the Eden company. He only wanted to be able to have a few days out with his family and he was told the scooter was the right one for him not only was he badly hurt his confidence is shattered. After a mechanic was sent out by the firm to cut a long story short he said he should never have been sold this model Yet after complaining the head of Eden would take no action at all So before you think of getting anything at all for your loved ones please do not.
25 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review. We have reached out to ask for your contact details. Please would you be so kind to make contact with us.
Warm regards ,
Eden Mobility
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